“Excellent communication. Was kept informed exactly when the item would be delivered and provided with a delivery slot and it came on time. Fast delivery and great service! Very happy :-)”
“I was very impressed with the Customer Service that I received. The sales person was able to advise me of the pros and cons of various products which helped me to decide which one was most suitable to meet my requirements and budget. My order arrived on time, was well packaged and as described. Great service and a Company that I have no hesitation in recommending. Thank you!”
“Great service, I was we'll inform about my order, quicker Delevery than I thought for such big items. I orded a cot bed and a push chair which I love love love. I couldn't be happier. Thank you so much.”
“Bought a mutsy evo set. Cheapest price on internet and much better deal than high street. Good communication from seller. All arrived sooner than estimated delivery date and completely as described. Very happy customer”
“This is by far one of the most pleasant experiences I've ever had with an online retailer, not only was the experience of buying from them a straightforward one, but the delivery was in good time, the products are wonderful and most of all, the after sales experience was incredible, replies to email on the same day, requests filled in one reply, polite, organised and a pleasure to do business with, thank you very much
Mohamed”
“Excellent site, I spoke to Customer services to get some advice on a few things I needed including a stroller, there advice was spot on and they put together a bundle pack for me which was excellent value. Everything arrived together on time. Many thanks.”
“Generally positive sales experience - a good price of what I was looking for, and good communications throughout the sales process. The main problem was that whilst they sent me a mail the day of my order to say my package had been dispatched and would be with me the next day, it was actually delivered three days later. Contacting Baby and Child by email to check on the status of the order, they did get back to me within ten minutes with the tracking information on the delivery, so I give them the benefit of the doubt that this wasn't their fault. They seem to genuinely care about customer service even if the postal service lets them down, and I would buy from them again.”
“I would just like to thank Baby and Child store for all their assistance. Every time I emailed them I got a prompt and accurate reply. After finally choosing the Out n About Nipper Double V3, Baby and Child put a bundle together of all my requirements. I completed my purchase on a Friday morning and received my order on the following tuesday morning. I was extremely impressed with their quick shipping method as I am a customer from Ireland. A fantastic online store which I would recommend to anyone without any hesitation. Thanks again Baby and Child store
Denise Ward.”
