AWBS Ltd Reviews

Name: AWBS Ltd
Address: AWBS Ltd (Head Office)Oxford Garden Centre, South Hinksey,, Oxford
Rating: 4.77

4.8 Rating 2,143 Reviews

94 %

of reviewers recommend AWBS Ltd

4.8

Based on 2,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About AWBS Ltd :

AWBS Ltd are builders’ merchants and landscaping materials supplier serving the general public, professional builders and landscaping companies in Oxfordshire, Wiltshire and Berkshire. Open 7 days a week, we offer an extensive range of building and landscaping materials, for all sizes of construction and garden remodelling projects, available to buy at our branch or online with free fast delivery within 25 miles of Oxford. From turf, fencing, paving, decking, decorative gravels and chippings to bricks, construction aggregates, building blocks and tools, we stock a huge range of branded and own brand building and landscaping products at great low prices. Visit or contact your local AWBS branch in Oxford, Yarnton and Swindon for advice and all of your building, fencing and landscaping material needs.

Visit Website

Phone:

01865 326500

Email:

office@awbsltd.com

Location:

AWBS Ltd (Head Office)Oxford Garden Centre, South Hinksey,
Oxford
OX1 5AR

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AWBS Ltd 5 star review on 18th February 2026

AWBS Ltd 5 star review on 13th January 2025

Mark Skinner

Anonymous

Anonymous // 01/01/2019

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“Very good service, ordered online was easy, I worried about the delivery and where it would be put with no one at home but it was delivered and put in the perfect position not to disrupt parking definitely will use you again”

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Posted 7 years ago

“Product was delivered on time and in good order. The driver went out of his way to place the items where they were needed. Use AWSB for all my materials whenever possible and always experience excellent service.”

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Posted 7 years ago

“Delivered day after my on-line order. One of the gravel boards was cracked. Rang up & replacement was delivered following day. A first-class service!”

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Posted 7 years ago

“First time used this company and great service , very easy to order, great choice and delivery was quick and straightforward”

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Posted 7 years ago

“Good product, delivers fast and efficiently”

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Posted 7 years ago

“Following receipt and confirmation of my order the online status was updated to 'We will deliver when in area'. Two weeks went by without delivery or any contact whatsoever so I called the branch up and the person I spoke to couldn't have sounded more disinterested in what I took to be quite a delay. After another week and half it finally got delivered. Price was good but really let down by the delivery and customer service.”

Helpful Report

Posted 7 years ago

Dear Mr Newton. Thank you for your feedback and we are very sorry that you have been disappointed by our delivery and customer service on this occasion. Grass seed is one of only a small handful of products that we designate for collection in branch only due to its popularity and the logistical issues associated with delivering large quantities of single boxes of grass seed. Where possible we do try to deliver grass seed to customers when we are delivering in their general location but on this occasion, due to a large number of deliveries, we did not manage to deliver your order quickly and for this we are sorry.

Posted 7 years ago

“Received a very rude e-mail saying that they were not interested in quoting, having sent them the design. No explanation as to why- very poor service after excellent contact at Yarnton centre.”

Helpful Report

Posted 7 years ago

Dear Sue. We are very sorry that our service left you disappointed on this occasion. The landscaping team felt that the specialist nature of the works you required were beyond their remit and they would not be able to guarantee the usual high standard of workmanship required on this occasion. We are sorry that we did not make this clear when we replied to your enquiry.

Posted 7 years ago

“Excellent service always as this the second times we buy from AWBS. The product is high quality as well.”

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Posted 7 years ago

“Very pleased with the service received, from moment of placing order right through to delivery. AWBS kept me up-to-date & positioned the bags on garden as requested.”

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Posted 7 years ago

“Great range and quick, FREE delivery”

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Posted 7 years ago

“Always great service and prices from AWBS.I run a landscaping business and they've never let me down, products are very good.”

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Posted 7 years ago

“I was very impressed with the service I received from AWBS. The staff are courteous and efficient even though I was ordering a very small amount of turf. I will be using them again!”

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Posted 7 years ago

“I'd like to say a huge thank you to everyone involved in the supply and installation of my fencing and gate . Naomi in Customer Services was very helpful , friendly and efficient . Warwick who came to survey the job was obviously extremely experienced and answered all my questions clearly . From the outset I knew that I was in safe hands and felt completely confident in using AWBS . Warwick and Mick were punctual , hard working , pleasant , tidy and efficient workers . I'm thrilled with the job they carried out and it's made my garden look better than it's looked for years .”

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Posted 7 years ago

“Great service, friendly driver and does the job. Great price also.”

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Posted 7 years ago

“Well laid out website, good range of products and competitive pricing. Delivery driver was friendly and extremely helpful, stacking the bags of cobblestones neatly close to my garage door. Will most defintely use AWBS again”

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Posted 7 years ago

“great product, better than diy. Super delivery. Recommend these people”

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Posted 7 years ago

“Very pleased, delivered in a couple of days. Would recommend & use you guys again. Thank you.”

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Posted 7 years ago

“Extremely helpful, adjusted the order without any hassle and delivered before time. Everyone I dealt with from the office staff to the delivery driver were brilliant. Would Highly Recommend”

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Posted 7 years ago

“Dealing with Swindon branch I've always found them friendly and helpful. Good updates about our orders and delivered on time by drivers providing great customer service, due to this we are placing more orders with them.”

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Posted 7 years ago

“Great service. Efficient and prompt.”

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Posted 7 years ago

AWBS Ltd is rated 4.8 based on 2,143 reviews