“Item as described and well packaged. Problem was the delivery time. At the time of purchase I was told 2 to 3 days. It actually took 8 days”
Posted 9 months ago
Firstly, thanks for taking the time to leave us a review.
I'm sorry to hear that your parcel took so long to arrive with you, I will have a follow up internally to try and find out what caused this.
“I made the order on July 23th, waiting for the 📦 to be received on 5 days as said in the page (really it is said once send, Other pages spend one day to send orders, so I thought that).
I have received part of the order on 7th Augost, a bit late for my expectations, my client is getting a bit nervous. The package include same extra IEC Britain-Europe adapters, good for it!
The rest of the order (cable and 4 speakers) must arrive from other supplier, I’m steel waiting and I haven’t a delivery tracking (please send me it)
I advice that there must has been an stock trouble, and you are trying to solve it. I apreciate that. But I would like to have known it from the beginning to explain it to my client.
We have talk about a 5% discount that I understand that it is lost when you need to deal with other suppliers, but would apreciate to know it too. I apologize about my English.