Abreo Home Furniture Reviews

Name: Abreo Home Furniture
Address: Ardale House, Haydock Lane, Haydock Industrial Estate, Haydock
Rating: 4.09

4.1 Rating 301 Reviews

78 %

of reviewers recommend Abreo Home Furniture

4.1

Based on 301 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email

About Abreo Home Furniture:

Abreo Home Furniture offer affordable home furniture throughout the UK, with first class customer service. We pride ourselves on offering modern designer furniture at competitive prices.

Visit Website

Phone:

01942722322

Email:

accounts@atrwholesale.co.uk

Location:

Ardale House, Haydock Lane, Haydock Industrial Estate
Haydock
WA11 9WE

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Abreo Home Furniture 5 star review on 18th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Packaging poor one table damaged. Goods were hanging off the Pallet which was not shrink wrapped at the base, everything stacked on top cracking the surface glass of one table. To date Abero have ignored my emails and images sent.”

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“Easy contact good price quick delivery.”

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“Wrong sofa delivered, wouldn’t send the correct one out until this was received back.. Found staff on the phone miserable and not going out of there way to help! Things only changed as soon as the manager got involved. 3 days of waiting in just to have my correct order. Not good customer service!”

Helpful Report

“Very pleased with my rattan garden sofa set. The colour is a much brighter grey than in the photos ‘pale dirty grey’, but it still blends in with my garden decor. For the price I think it is excellent value. On the instructions it states ‘2 man job’ - I’m a female and it took me a few hours single handed... but that was ‘stop start’. Delivery was fantastic- ordered on Monday delivered on Wednesday. The only gripe I would mention is - the receptionists/sales persons need to work on their ‘people skills’ - they were borderline ‘rude and uninterested’..”

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“The best service I have received from a company ! Delivery was next day and agility is excellent thank you for my sideboard I love it”

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“Very quick delivery, I love it, exactly as describe.”

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“DONOT USE THIS COMPANY!! Bought a mixed dark grey rattan garden set. Looks nothing like picture the have on the website!! However they insist that its the correct one!! Spoke with manger who was very rude. When i told her that i would be contacting trading standards she replied by saying “i’ll Look forward to hearing from them. One of the chairs holes for screws don’t line up now i have discovered material in one of the cushions is about to come away!! Cushions are flimsy and very thin.”

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“We brought some ratten garden furniture for the garden at a great price of £599 on a weekend only to get a email from the company saying we would be getting a full refund because delivery address card address wasn't the same yet our invoice have same addressees go back online to re order same item was £1700 so I reckon they made a mistake they end on price and are now refunding people instead of delivering”

Helpful Report

“Very unhappy customer! Terrible company very unhelpful staff. Items are very cheaply made/bad quality and thin but the price is not reflective of this! I ordered a grey rattan garden set but got a brown even with supplying pictures they still said I’ve got the correct colour! The rattan print is coming of and it’s only just been taken out the box not even setup or used! Instructions are useless, it looks like there is no screws to support the back rest so I don’t see how this would even work if it was to be setup! I bought via eBay so will be taking this matter further with them and returning! If you want an overpriced cheaply made garden set then buy from this company but if you want something that will last longer then 5 minutes avoid this company at all costs! Happy to supply pics of the item and correspondence to anyone that’s interested in seeing for themselves. Courier was meant to ring before delivery but never received any call!”

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“Great furniture bought 6 angular mirrored drawer chest and was not disappointed it looks so much more expensive than what i paid for it & it is a beautiful addition to my bedroom very happy customer”

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“This company is a joke, first of all they delivered the wrong furniture.(because the never followed up in their own proceeders) so I had to borrow a van to drive to the warehouse to pickup the correct furniture. Take it into account that they charged me £50 for delivery. And when asking for a refund, I was totally ignored by them and e-bay.”

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“Very good service with reasonable price and a lovely products ...very happy..thank you”

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“Good service and delivery. Dressing table is lovely and looks great. Apart from a slight imperfection on the mirror, but I have been advised that this is normal and is in with the Decor. Thanks.”

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“I bought mirrored drawers. They were of excellent value and quality. I had to phone up regarding a delivery issue and customer service was extremely poor(if not down right rude). I was also charged extra for delivery when my neighbour across the road would not be due to incorrect post code charges by their courier(still part of the process/supply chain and reflective of business).”

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“We ordered two mirrored bedside lockers - they arrived so quickly & we absolutely love them. Saving them for our new house but they’re beautiful. Thank you”

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“Well priced good quality furniture. Quick delivery and very well packaged. Only slight disappointment is that the drawers do not have metal runners. Looks fantastic.”

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“3 days 20 fone calles 15 msg no responce whatsoever. Iv read the other reviews. Not helpfull at all. Stay clear of this company”

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“Only gave me 10 minute warning they were coming on there site it said 1 hour. Had to arrange someone to be there. Could improve on there service on delivery unpack check and take packing away. It's worrying to think there could of been damaged goods. As for product A1. Will be buying again.”

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“Really pleased with the quality of the sofa I purchased and the swiftness of delivery”

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Abreo Home Furniture is rated 4.1 based on 301 reviews