Atlas Records Reviews

Name: Atlas Records
Address: Unit J, Creech Paper Mill, Taunton, Taunton, Somerset
Rating: 4.90

4.9 Rating 1,964 Reviews

98 %

of reviewers recommend Atlas Records

4.9

Based on 1,964 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlas Records:

Second hand records you can trust.

We are a leading UK online record store with over 15,000 7", 12" and LP vinyl records in stock.

- Free UK delivery
- Free returns
- Every record play tested
- Every record photographed

Visit Website

Phone:

1823428496

Email:

contact@atlasrecords.co.uk

Location:

Unit J, Creech Paper Mill, Taunton,
Taunton
Somerset
TA3 5PX

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Atlas Records 1 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered promptly records packed well good condition”

Helpful Report

Posted 10 months ago

“Two of the records arrived in good condition however one was badly scratched across the first song, making that song virtually unplayable. I only detracted one star as I love the rest of the songs having listened to them but the damaged one is the reason I bought the album. Arrived quickly and overall I will order again. I would recommend. Update:I have amended the review to 5 stars as a result of the outstanding customer service I have received. I received a reply on this review stating I would receive an email. (I didn't get one so I followed up but communication from there was extremely fast and polite) They offered me an option of returning the damaged item for a full refund (prepaid postage label so it was free of charge). I explained that I didn't wish to do this as I did like the other songs on the album and didn't want to put the time and money into finding another copy. They then said they understood and offered me a very generous partial refund without returning the record, which I accepted. 100% would recommend.”

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Posted 10 months ago

I'm so sorry to hear that there was an issue with one of the records in your order, although I am also happy to hear that you're pleased overall. My colleague will be reaching out shortly so that we can work to resolve this for you. - Holly

Posted 10 months ago

“Very good service”

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Posted 10 months ago

“Good choice of used records with quick delivery. The condition of all three albums I purchased was excellent and the sound quality amazing. The originals are much better than more recent digitally re mastered versions. I would recommend buying from Atlas records.”

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Posted 10 months ago

“Fantastic service. No complaints and the sweets are a nice touch.”

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Posted 10 months ago

“Excellent service and the vinyl was exactly as described. And arrived in good order. I've had bad experience before on Ebay with the vinyl not in the condition claimed 10/10 Atlas”

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Posted 10 months ago

“Ok so first a very prompt delivery 48 Royal Mail tracked But my best recommendation goes to the description of the condition of there vinyl so far only bought a couple of albums but they are absolutely spot on regarding condition of bothe the cover and the vinyl I will most certainly be buying more from these guys the packaging and product are excellent”

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Posted 10 months ago

“Super happy with my vinyl. My purchase was in great condition, looked new. Postage was really quick too.”

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Posted 10 months ago

“Stumbled across Atlas Records and have to say what a brilliant company to buy from. I've had a few orders from Atlas and I have to say the records are in excellent condition. As I buy records it's so nice to see that Atlas absolutely go above and beyond in terms of quality and they have a speedy delivery service. I wouldn't hesitate in recommending them AND as a thank you for your purchase they put a little something in your parcel.”

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Posted 10 months ago

“Always prompt and the records are as described”

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Posted 10 months ago

“Excellent service great website very good prices excellent selection on albums, great delivery service well packaged items.”

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Posted 10 months ago

“Always first class service and most reliable.”

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Posted 10 months ago

“Very pleased, will use again.”

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Posted 10 months ago

“Great records always in top condition fast to post out well packaged very accurate descriptions always”

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Posted 10 months ago

“My order arrived on time, well packaged and the records were exactly as described. I will be using Atlas records again.”

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Posted 10 months ago

“Brilliant product reviews of everything on their site, fantastic prices, a great selection of records and excellently packaged. The sweets were a nice bonus as well! Will definitely be ordering again.”

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Posted 10 months ago

“they were quick and efficient”

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Posted 10 months ago

“Excellent service. A fantastic range of records and the reassurance of play-testing. All good.”

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Posted 10 months ago

“Extremely pleased with my experience with Atlas Records. Have shopped with them twice now, after seeing a recommendation. Having been an avid buyer on Discogs. The one thing Atlas has over Discogs is the ability to actually see the physical record that you are purchasing. You can examine the sleeves and the record itself. This is the one problem I have with Discogs, especially when sellers inaccurately grade their vinyl. Which often can lead to a pretty poor experience when the record arrives. Could not be happier with the purchases I have made, the media and sleeve grading I find to be absolutely spot on! Which gives me the confidence in knowing that what ever record I buy, it will arrive in the condition expected. Postage and packaging, is superb also. Really quick and well protected. Bonus points for the addition of the sweets, that's a fantastic little touch guaranteed to bring a smile to any face. Atlas will now be the first place I go to find that special record, because I know I am guaranteed to recieve exactly what I am expecting.”

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Posted 10 months ago

“The record’s arrived in good time and condition So would highly recommend 👍🏼”

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Posted 11 months ago

Atlas Records is rated 4.9 based on 1,964 reviews