Atlas Records Reviews

Name: Atlas Records
Address: Unit J, Creech Paper Mill, Taunton, Taunton, Somerset
Rating: 4.91

4.9 Rating 3,921 Reviews

98 %

of reviewers recommend Atlas Records

4.9

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlas Records:

Second hand records you can trust.

We are a leading UK online record store with over 15,000 7", 12" and LP vinyl records in stock.

- Free UK delivery
- Free returns
- Every record play tested
- Every record photographed

Visit Website

Phone:

1823428496

Email:

contact@atlasrecords.co.uk

Location:

Unit J, Creech Paper Mill, Taunton,
Taunton
Somerset
TA3 5PX

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Atlas Records 5 star review on 20th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchases always fast and on time and packaged safely and securely. Great website makes selection of vinyl easy.”

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Posted 6 days ago

“Great service. Well packaged and swiftly dispatched. Record was as described.”

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Posted 6 days ago

“First time I've used you guys, won't be the last, quick service, excellent packaging, quality product, thanks, Kev”

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Posted 6 days ago

“As usual guys a spot on copy and clean and quick Cheers guy's”

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Posted 6 days ago

“You didn’t send my record and it was too late for the gift I ordered it for even though I ordered it on the 19th and did not need it until the 28th!! You also did not have a plan for ordering a gift voucher to go with an order”

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Posted 6 days ago

Hi Diana, You're right, and we're sorry. We made a mistake with your order that wasn't picked up on until you got in touch earlier this week - far too late. It was entirely our mistake and isn't acceptable. We've reached out via email to apologise again, and as a gesture, have refunded your order in full. We're changing how we handle orders that combine a gift voucher with a physical item so this doesn't ever happen again, and can only apologise again for how late your record arrived with you.

Posted 6 days ago

“I’m really impressed with the quality of the records and the excellent customer service. I’ve purchased six albums to date and all have been great quality and exactly as described. The personal touch to the packaging is also really nice.”

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Posted 6 days ago

“Disappointing. Strange grading system used where it seems able to grade a VG+ record (lots of crackle) and VG+ sleeve (large crease and bump to one corner) both as EX and charge NM price. Tried to contact a few times and greeted with a wall of silence. Think carefully before using.”

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Posted 1 week ago

Hi Chris, Thanks for the feedback. We're sorry your messages weren't answered. They'd gone to our spam folder, and we've since put extra checks in place to make sure they get picked up more quickly. We grade using the UK Record Collector system and describe specific defects in each listing, but we're not infallible, and where a grade is off, we always do what we can to put it right. We've now been in touch to offer a return for a full refund, and that offer stays open - we look forward to getting this resolved for you.

Posted 6 days ago

“Albums are excellently packed and as described.”

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Posted 1 week ago

“I've not had a bad experience or record from Atlas Records, the last one received I've had for a while in my online playlist, following a recommendation, and now I own it!”

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Posted 1 week ago

“Can't fault Atlas records ,and had a nice surprise with my order!”

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Posted 1 week ago

“Very impressed”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“Excellent service once again from Atlas Records. Mega quick despatch. Item well packaged and as described.”

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Posted 1 week ago

“An excellent and reliable service always.”

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Posted 1 week ago

“Very good site. It is easy to use. The record was clean, so I was able to play it on delivery. The record was as described, and sold at the best price. I would use Atlas Records again if there is anything I want. Also, I like that they test play the stock, so you know exactly what you will get.”

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Posted 1 week ago

“All purchases have been of good quality,sleeves and sound.However it would appear that my music taste is going up in price, so my purchases have reduced.”

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Posted 1 week ago

“My T'pau album was packaged perfectly, arrived very quickly and with no fuss. Condition was near mint so very happy”

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Posted 1 week ago

“Made a 1st purchase and was delighted, so ordered two more the following day, only downside of Atlas Records is that the whole experience is so addictive!!!!”

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Posted 1 week ago

“Excellent friendly service,very well packaged,highly recommend this seller”

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Posted 1 week ago

“Great service and products,I always have a lot of confidence buying from Atlas records.”

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Posted 1 week ago

Atlas Records is rated 4.9 based on 3,921 reviews