Atlas Records Reviews

Name: Atlas Records
Address: Unit J, Creech Paper Mill, Taunton, Taunton, Somerset
Rating: 4.91

4.9 Rating 2,371 Reviews

98 %

of reviewers recommend Atlas Records

4.9

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlas Records:

Second hand records you can trust.

We are a leading UK online record store with over 15,000 7", 12" and LP vinyl records in stock.

- Free UK delivery
- Free returns
- Every record play tested
- Every record photographed

Visit Website

Phone:

1823428496

Email:

contact@atlasrecords.co.uk

Location:

Unit J, Creech Paper Mill, Taunton,
Taunton
Somerset
TA3 5PX

Write Your review

Tell us how Atlas Records made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Atlas Records 5 star review on 1st September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well cared for products and delivered in safe and secure packaging.”

Helpful Report

Posted 1 week ago

“A reliable service with great customer support. That is my experience over several purchases. Also, the selection available is, at times, ,outhwatering.”

Helpful Report

Posted 1 week ago

“Great shipping service. And high quality vinyl delivered. Certainly will use Atlas again.”

Helpful Report

Posted 1 week ago

“Quick shipping, and well packaged!”

Helpful Report

Posted 1 week ago

“Got had another delivery. Perfect as always. I don't even look at other places for vinyl now.”

Helpful Report

Posted 1 week ago

“Another purchase from these guys. Absolutely 💯 out of 💯. Latest purchase 1971!”

Helpful Report

Posted 1 week ago

“Absolutely fantastic service. Both albums I had sought after for a long time and were in a damn great condition. Speed of despatch was quick and the packaging was out of this world. I will be back for more”

Helpful Report

Posted 1 week ago

“Ordered my product August 15th, received it on the 21st … this took way to long, also comes without the correct WEA sleeve. As a collector for 35 years I would presume you have misplaced this, overall the experience could be better and I’m getting SPAM everyday, I didn’t sign up for these emails and I find them quite irritating and you should read about GDPR and stop harvesting data.”

Helpful Report

Posted 1 week ago

Good morning Phil, I'm sorry to hear that you're disappointed with your experience, but quite a few things aren't quite as you describe them above. You placed your order at 3.05pm on a Friday afternoon, after our same-day postage cut-off of 12.30pm (which is advertised across the site). It was dispatched on Monday, the next working day, and then took 2-3 days to arrive from then, as normal. I appreciate you may feel this is too long, but orders placed on a Friday afternoon at that time are always dispatched on Monday. On the point about the item missing its original WEA sleeve - you're correct, this did not come with its WEA sleeve, as it had already been lost or damaged when we purchased the item. Every single item is pictured with exactly what it includes, and that's why this item was pictured in the plain black sleeve it was delivered in. It is also described several times throughout the listing as having a 'Plain Sleeve'. I'm not sure what else we can do more than this. And finally, on the point about our email marketing - this is completely false. You signed up to our emails in order to obtain a first order discount, which was used on this order. Our pop-up is very straightforward and says "By signing up, you agree to receive email marketing", so we did not 'harvest' your data, you gave it to us, and we used it for the purpose you agreed to when you did that. I appreciate that you may not want to stay subscribed to our emails, which is why the 'unsubscribe' button is at the bottom of every single email, and we would be happy to unsubscribe you from any future emails. All that being said, we do offer free returns on every record, so if you're not happy and would like to return it, we'd be happy to organise that for you - please just get in touch. Kind regards, Chris, Founder

Posted 1 week ago

“Used Atlas Records a few times now and have received great service and the vinyl has always been top quality.”

Helpful Report

Posted 1 week ago

“Great selectiion. Ordering is simple. Delivery is prompt. Album condition is as described. Job done.”

Helpful Report

Posted 1 week ago

“Atlas have a great selection that is always accurately described and delivered on time or early. Well packaged with an Haribo bag to enjoy while you listen.”

Helpful Report

Posted 1 week ago

“Very good fast service”

Helpful Report

Posted 1 week ago

“Easy to order, quick delivery and very well packaged. Very happy!”

Helpful Report

Posted 1 week ago

“Good service”

Helpful Report

Posted 1 week ago

“Record as stated. Well packaged. Arrived on time. Good price.”

Helpful Report

Posted 1 week ago

“Just received my first order today and very impressed with the quality of the records and the packaging they come in. So much so, I've already ordered my next batch.”

Helpful Report

Posted 1 week ago

“Great service from start to finish, record was exactly as described and of great quality. I will definitely use Atlas Records again.”

Helpful Report

Posted 1 week ago

“Excellent service, records always in a fantastic condition. Delivered promptly and packaged securely. Love the sweets in every package too!”

Helpful Report

Posted 1 week ago

“I have bought from Atlas before and was very happy with the service. It was the same this time. The records were delivered promptly, the condition of the vinyls and covers were exactly as described and who doesn't love a wee pack of sweets sent with their order!! I will be using them again.”

Helpful Report

Posted 1 week ago

“Speedy delivery. Thank you 😊”

Helpful Report

Posted 1 week ago

Atlas Records is rated 4.9 based on 2,371 reviews