Aston Hearing Services Ltd Reviews

4.9 Rating 216 Reviews
98 %
of reviewers recommend Aston Hearing Services Ltd
4.9
Based on 216 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Aston Hearing Services Ltd Reviews
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Email:

madalene@astonhearing.co.uk

Location:

Aston Hearing,
Flint Barn Court, Church Street,
Amersham
Buckinghamshire
HP7 0DB

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Excellent customer care
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Posted 7 years ago
Excellent service and professional care from all the team.I cannot recommend them highly enough.
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Posted 7 years ago
They are extremely efficient and helpful. They are also friendly and caring putting you at ease as soon as you enter their premises.
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Posted 7 years ago
Duncan has looked after me for many years. I have a Handicaped Hand which make things difficult He has been very patient indeed with me, and he his always there for me. How lucky am I
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Posted 7 years ago
I have a very long history with Aston Hearing. I was first introduced to them through my work as a School Secretary at a Special Needs School for Hearing Impaired children in Buckinghamshire. Their kindness and understanding of my problems were reassuring, comforting and extremely helpful. There as no pressure to buy a hearing aid - just an honest assessment of my needs. Since those early days I have had several hearing aids from them as the technology has improved and have benefitted from their honest and trustworthy advice. I have no hesitation in totally recommending them.
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Posted 7 years ago
Excellent practice and quality products - the two key elements combined to provide customer focus and satisfaction! Do this in a friendly and uncomplicated style and you see why the Aston Hearing team has award-winning success. Then do this in a world where clients can enjoy enormous lifestyle advantage from their investment and then it earns five star recognition!
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Posted 7 years ago
Having repeatedly tried (and failed) to book an appointment with my GP I read about microsuction wax removal in the excellent Aston Hearing magazine. Contacting Aston in Thame was simple and I was given an appointment on the same day. Sereta was welcoming, reassuring and the whole experience was highly professional. I thoroughly recommend this service to anyone who reqires ear wax removal the quick and easy way!
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Posted 7 years ago
Aston Hearing is more concerned with ensuring that your hearing experience is the best it can be for you personally rather than trying to sell the latest (and most expensive) hearing aids. I am a person who is welcomed at Aston Hearing not just another customer and all the staff are friendly and helpful. Having moved away to Dorset and briefly experienced another hearing aid supplier I very soon learned my mistake and gratefully moved back to Aston Hearing. I shall not be moving away again!
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Posted 7 years ago
Duncans' knowledge of new cutting edge hearing aid technology along with his ability to identify to my personal requirements has changed my life.
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Posted 7 years ago
Aston Hearing has always made my elderly, disabled husband feel he is the most important patient they have. The patience and tolerance shown in ensuring that his critical hearing loss is carefully and fully assessed and his aids "tweaked" by even the tiniest of margins gives me, his 24 hour wife/carer, such comfort. We leave our consultations with smiles on our faces and an enormous feeling of gratitude that they are always there at the end of the phone for any emergencies that might arise.
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Posted 7 years ago
Friendly, Helpful and knowledgable
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Posted 7 years ago
By giving their full attention to my problems
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Posted 7 years ago
With their dedication and understanding of my hearing loss they have improved my quality of life
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Posted 7 years ago
Great service and very friendly even if they did tell me off!
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Posted 7 years ago
My son has been suffering with Glue Ear for 2 to 3 years and was only being seen by the NHS. The NHS told us he would grow out of it and there nothing that could be done to help him. So in despair we decided to go along to Aston hearing after reading an article they had published about glue ear! Duncan was amazing and really did a full examination on my son. He was at total ease and actually really enjoyed the full experience. Duncan helped so much that his hearing improved. I know Glue ear comes and goes but Aston hearing are happy to just have quick look at my sons ears if i am worried that its returned and that in its self is priceless to me. I would 100% recommend Aston Hearing to anyone i know who has a child/ Adult suffering with any hearing difficulty.
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Posted 7 years ago
One is welcomed as if a part of this family business. There was no waiting or involvement with computers. Each part of the process you can feel part of as camera images show you each stage in detail. This is a friendly service that seems to want to help you. The end result will give more clarity and simplicity to your life by removing the intrusive and sum times noisy wax.
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Posted 7 years ago
Attention to customer service was excellent. The welcome was warm and supportive. Treatment was fully explained and the micro wax clearer was executed with excellence and great care and skill.
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Posted 7 years ago
Attention to customer service was excellent. The welcome was warm and supportive. Treatment was fully explained and the micro wax clearer was executed with excellence and great care and skill.
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Posted 7 years ago
Excellent professional service from caring family run business. Highly recommended.
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Posted 7 years ago
Wax removal by Duncan was quick, painless and effective. Everybody at Aston Hearing is friendly and they make you feel comfortable and welcome.
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Posted 7 years ago
Aston Hearing Services Ltd is rated 4.9 based on 216 reviews