Aston Hearing Services Ltd Reviews

Name: Aston Hearing Services Ltd
Address: Aston Hearing, Flint Barn Court, Church Street, Amersham, Buckinghamshire
Rating: 4.88

4.9 Rating 216 Reviews

98 %

of reviewers recommend Aston Hearing Services Ltd

Company Reviews

Metrics

Info

4.9

Based on 216 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Email:

madalene@astonhearing.co.uk

Location:

Aston Hearing,
Flint Barn Court, Church Street,
Amersham
Buckinghamshire
HP7 0DB

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Aston Hearing Services Ltd 5 star review on 25th March 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the quality of care and advice I received.”

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Posted 7 years ago

“Excellent service and the best of care was given for a difficult problem would fully recommend Sereta and her colleagues at the Thame office Many thanks for your help and guidance this was much appreciated”

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Posted 7 years ago

“Aston Hearing were recommended to me and I would certainly recommend them to anyone else based on the excellent service I have received. They have been welcoming, attentive, helpful and very efficient in all their dealings with me. It is a pleasure to visit them.”

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Posted 7 years ago

“Richard and the guys at Aston Hearing Services did a fantastic job of setting me up with the correct hearing protection I needed for my sport. Had some custom moulds and although we had a small issue with the product the guys at Aston cracked on with sorting it and went above and beyond in sorting the problem out for me - i barely had to do a thing! Great service, lovely place, lovely people! Thanks again guys!”

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Posted 7 years ago

“Excellent service. Very professional and explained every step of all the procedures carried out. Very satisfied.”

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Posted 7 years ago

“Very friendly service. Asked questions to discover what I wanted from my new hearing aids, in addition to being able to hear better, and proposed what would best meet my needs. I am really pleased with my new hearing aids, not only can I hear better but I have the features I need to improve the quality of my hearing life. I hadn't realised how noisy the world was, but now I can adjust for that! Many thanks.”

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Posted 8 years ago

“I'm fairly new to Aston, but early indications are encouraging. Sereta has been patient and thorough. Very good.”

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Posted 8 years ago

“Aston Hearing are exceptional, they are always working to the benefit of their customers. I would not be without their assistance and attentiveness.”

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Posted 8 years ago

“Aston Hearing have always provided me with a professional and personal service. On the odd occasion I have had a problem with my aids they have been able to see me promptly and sorted it out for me.”

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Posted 8 years ago

“I had a very difficult ear wax impaction.i couldn't hear for two weeks and i was getting incredible pain where it was against my ear drum. my gp was talking months in getting me an ent appointment and i found myself going back and forth to the hospital over two weeks trying to get something done in regard to removal because of the pain,all to no avail. So i decided to go privately because i knew from youtube it was a relativly easy procedure if i could only get an appointment.so i rang easton and was given an appointment the same day.The NHS is useless when it comes to dealing with hearibg problems like mine all i know is i nee”

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Posted 8 years ago

“I have been with Aston for 14 years now. Their service has always been outstanding. Over the last 2 years I have needed to have new aids fitted due to various reasons. My particular audiological requirements are quite complex, which has made finding a suitable aid something of a challenge. Duncan and his team have spent countless hours making alterations to my aid until I was finally satisfied with my new instrument. Despite all the additional time spent trying to come up with a solution, Duncan refused to charge me for his services. I fully expected a charge for his time ( and rightly so ), yet he considered it a matter of professional pride and refused to give up until he had found an answer to my problem. Some people may feel that a private company is going to be horrendously expensive and that they will be charged over the odds for services. In the case of Aston Hearing, nothing could be further from the truth ! This is a first class company, that genuinely cares about it's customers well being. I cannot thank them enough for all their support, both past and present.”

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Posted 8 years ago

“I've been going to Aston Hearing for years and wouldn't go to anyone else. I first became aware of them them through my work in a Special Needs School for Hearing Impaired children and before I began to suffer from hearing problems myself. Absolutely superb Service, Advice and on-going Support plus delightful staff. They never pressurise or suggest an aid if they don't feel it is needed. I have been very grateful for their help.”

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Posted 8 years ago

“It is always a pleasure to meet the staff and have my hearing retested. I have found the service given second to none.”

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Posted 8 years ago

“When every I have a problem with my hearing aids I always get first class treatment from all the staff at the practice. The only moan I have is when the hearing aid is sent away it used to be two to three days now it can be two weeks making it very inconvenient.”

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Posted 8 years ago

“Extremely helpful and accommodating. In fact every member of the team is personable.”

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Posted 8 years ago

“Excellent friendly and expert service. I had struggled with the telephone for years, avoiding answering it whenever possible. Aston Hearing introduced me to the "Streamer" and now I am no longer scared to answer it, my confidence with the phone has improved enormously.”

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Posted 8 years ago

“Aston Hearing provided me the opportunity to try different hearing aids before deciding which aids were best for my hearing loss. Their followup support service is excellent wuth no quibble adjustments being made as necessary.”

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Posted 8 years ago

“Duncan, Kate & all the staff at AHS provide an excellent service. They are friendly,caring and very professional in meeting the needs of each client. I have been with them for many years and wouldn't go anywhere else. The service they provide is second to none & I can't praise them too highly.”

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Posted 8 years ago

“Courteous patience paid off in my search for suitable hearing aids. It was not an easy quest... but they got there in the end ! I will have no hesitation in recommending their services Peter J Edwards”

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Posted 8 years ago

“Without doubt one of the best experiences I have ever had dealing with Duncan,Sereta and their team.Very kind people,fully understanding of how hard it is to be deaf and how to handle our own ego's and issues regarding deafness at a relatively early age. First class service ,nothing was too much trouble and they genuinely want to improve your quality of hearing. I can not recommend highly enough”

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Posted 8 years ago

Aston Hearing Services Ltd is rated 4.9 based on 216 reviews