How would you rate
Aston Hearing Services Ltd?
"Exemplary service would unhesitatingly recommend."
"A family business that treats you as a friend rather than a customer. Duncan and the team really care about what works for you, and when I had a problem out of working hours, I was so impressed with an immediate call back, and offering to meet me to sort me out. That's real customer service!"
"I recently visited Aston Hearing in Thame,I'd been having ongoing problems with blocked years and was unable to get an appointment at my GP surgery,so I read about microsuction and decided to try it.I was immediately made to feel very comfortable ,and Sereta was able to reassure me during the whole procedure. I felt completely relaxed and the relief felt afterwards of being able to hear again was immense!I would thoroughly recommend this procedure ,and encourage anyone who's having problems to visit Aston Hearing Service ."
"Good professional service, pleasant atmosphere, a feeling of being taken care of that was personal but always backed by knowledge."
"I am so grateful for the help I have received today. I was feeling very unwell, after a few days having one of my ear completely blocked by ear wax and my ear canal becoming increasingly inflamed and painful, as it happens from the ear drops. I used and poking around with earbuds. I got an appointment straight away. The procedure was explained very clearly and I was treated with compassion and understanding. I will need to go back for a check up, because of the conditions my ear canal is in right now. Even trying to fit that in before I fly for a holiday was so helpful and amazing. They really do care. Very kind, helpful and professional service. Thank you so very much."
"I came to Aston Hearing Services Ltd because I was convinced there was something wrong with my hearing aids although my audiologist at the time, assured me they were working perfectly, and my hearing was as good as it could be. After all appropriate tests and checks Duncan adjusted my aids. My hearing has improved, according to my family at least 30%, and friends have told me I am more relaxed. Thank you."
"Bloody excellent service, The people were helpful, friendly, efficient and kind. They really cared. Have already recommended their services to lots of friends and family.
A huge thank you to all x"
"To everyone at Aston Hearing Thame.
I would just like to say thank you for the excellent service that I received today. I thought I would call in and make an appointment, but was able to be seen straight away.
Everyone was so friendly, it was like home from home. I received excellent treatment to my ear and the suction method was so much better than the water and syringe. Within a few minutes I could hear again and was back on the street.
I will definitely recommend that anyone with hearing problems should make an appointment to see you as the treatment is very gentle and well worth the money.
Thanks again and keep up the good work."
"We attended the Amersham branch this morning after a desperate phone call regarding my wife who has been in excruciating pain over the weekend with a completely blocked ear canal. I called and spoke to the staff who were very friendly and did everything they could to help us out. This resulted in them working through their lunch in order to fit us in and help my wife. We arrived and were seen straight away and the lady we saw managed to unblock my wife's ear and relieve the pain completely.
A massive thank you to you all and will be recommending you to anyone who tells me they have issues with their ears!
To put this in perspective, my wife had seen the GP this morning and said that even if she went private and they removed the blockage she could suffer permanent hearing damage. The GP wanted her to only treat with ear drops and wait for the blockage to loosen. This would have meant another two weeks of agony for my wife. So glad we didn't heed their advice and sought the advice of the actual professionals.
Five star service guys."
"We saw Duncan because my husband was worried about his hearing. Excellent customer service. I couldn't fault the service, they were very, very good!"
"I Have had a Resound Linx HEARING aid for a year which is really good. I can recommend the care and attention I have received from Aston Hearing Amersham."
"I have been a customer of Aston Hearing for several years now and from day one, been totally impressed by the first class customer service and after care provided. Due to a combination of the natural ageing process and many years working in a noisy environment, my hearing has slowly deteriorated to the point that I require hearing aids. I was, and still am somewhat embarrassed at needing to wear aids. Duncan has always been patient and understanding and able to advise on suitable 'hidden ' devices. Following very thorough investigation and fitting, I have devices which are virtually invisible when being used. I no longer have the TV at the highest volumes and my confidence in many social situations has increased. A very sincere Thank you to all at Aston Hearing"
"I was in dire need of treatment for an acute fungal ear infection and a good resolution was clearly beyond the expertise of my local GP surgery. A hospital appointment seemed only a distant prospect and Dyno Rod was only briefly considered.
Sereta cleared out the offending gunk expertly and painlessly and chose an appropriate medication, which together proved extremely effective. With follow-up visits to Aston Hearing and sound advice, I am so glad that I found them when I did."
"Everything was so thorough and all was clearly explained."
"Excellent customer care"
"Excellent service and professional care from all the team.I cannot recommend
them highly enough."
"They are extremely efficient and helpful. They are also friendly and caring putting you at ease as soon as you enter their premises."
"Duncan has looked after me for many years. I have a Handicaped Hand which make things difficult
He has been very patient indeed with me, and he his always there for me.
How lucky am I"
"I have a very long history with Aston Hearing. I was first introduced to them through my work as a School Secretary at a Special Needs School for Hearing Impaired children in Buckinghamshire. Their kindness and understanding of my problems were reassuring, comforting and extremely helpful. There as no pressure to buy a hearing aid - just an honest assessment of my needs. Since those early days I have had several hearing aids from them as the technology has improved and have benefitted from their honest and trustworthy advice. I have no hesitation in totally recommending them."
"Very good service, patience, understanding, not treated as a "patient" or a "customer", but with genuine interest."