Artifact Lighting Ltd. Reviews

4.8 Rating 436 Reviews
97 %
of reviewers recommend Artifact Lighting Ltd.
4.8
Based on 436 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Artifact Lighting Ltd. Reviews
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01202942810

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Jess was so helpful and supportive of all my queries. Once the order was placed, Jess also personally checked it for me (due to a slightly bespoke requirement), and the delivery after that was super-fast. The lights aren’t going up just yet, so I thought I better check they were all ok, and they were packaged so well too!! - all in all, great lights, great service, and really good value for something a bit different to the high-street offerings! - I’d highly recommend Artifact Lighting to anyone!
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Posted 3 years ago
Nice fittings and all made to my specification
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Posted 3 years ago
Easy to organise our requirements from website. Very prompt delivery of excellent lights and shades etc
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Posted 3 years ago
This is the second time I have bought from Artifact lighting Ltd. I love the products - great quality and style, great service, well packed, delivered safely. I love the fact I can order all I need and select what I want to get the right look and it all comes in one package. The lights are simply beautiful and I couldn't be happier. I thorough recommend them and would certainly purchase from them again.
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Posted 3 years ago
Really please with our light shades and fittings. They go perfectly in our 1920’s home and add a lovely touch of classy simplicity. Great quality, good craft Mano and pleased that they are made in the UK. Fast delivery too!
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Posted 3 years ago
We are really pleased with our lighting and as my husband is an electrician he stated the build quality and fitting was really good! Will be ordering again from Artifact soon
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Posted 3 years ago
Lovely shades. Look super hanging above the breakfast bar in our new kitchen Great customer service.
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Posted 3 years ago
Really quick delivery and well packaged. Lovely lights - I would definitely use them again.
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Posted 3 years ago
Beautiful light that was delivered super quick, customer services great too, highly recommend Artifact lights
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Posted 3 years ago
Brilliant - beautifully packaged and a fantastic product at a reasonable price
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Posted 3 years ago
Brilliant customer service and the product itself is beautiful, has transformed our dining room table and is a centrepiece of the flat. Was delivered within 48 hours which is incredible.
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Posted 3 years ago
Like Mary Poppins, practically perfect in every way! Prompt delivery, careful packaging, high quality product. What’s not to like. I would highly recommend the company and their product.
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Posted 3 years ago
Fantastic products and excellent customer service. These lights look amazing in any home. Will certainly be ordering more items in the future
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Posted 3 years ago
The ceiling mount was totally inadequate to accommodate the wiring.
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Posted 3 years ago
The dark grey Coolicon shade is a thing of great beauty. Quick delivery, well packed and the use of paper parcel tape and the lack of bubble wrap or other unnecessary plastic was a bonus.
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Posted 3 years ago
Excellent product, very high quality. Quick delivery, Very happy, will use again.
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Posted 3 years ago
Great selection to choose from, extremely pleased with the way the light looks, it completes a newly decorated and recently furnished bedroom. Delivery was quick and customer service were outstanding.
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Posted 3 years ago
Impossible to review at the moment. I have not received my light. Unfortunately I have not had any communication as to when it will arrive. I did ring to ask about the delay, as I had not been informed. Apparently they are waiting a part. But still no up date after several more days. Still, looking at the reviews, the prismatic glass pendant light will be worth waiting for & these have after all been difficult times for everyone. Hope it arrives very soon!
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Posted 3 years ago
This light did not disappoint - top quality everything - I love it - perfect addition to my living room.
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Posted 3 years ago
I’m so glad I took the time to browse and came across these lights as I absolutely love them. The silver cable blends well with the nickel. They arrived very quickly. I ordered them but had forgotten to include the bulbs. I dropped them an email and they added them in and sent me a Paypal invoice - I’ve never experienced this before. Great service. Thank you.
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Posted 3 years ago
Artifact Lighting Ltd. is rated 4.8 based on 436 reviews