Hi Peter
Thanks for taking the time to leave a review
The discount code you used has a qualifying spend of £30 & as the purchase you made was less than this that is why the website did not trigger a discount
Thanks very much for ordering from us. We will contact you directly re this
Assured of the best possible service & products at all times
Best wishes
The AromaromaUk team
“Generally a very good service. However, the numerous different products all seem the same strength despite their overblown descriptions. I will stay with my old golden friend in future, but take advantage of anything going as a freebee.”
“Arrived much quicker than I thought. Packaged well to cope with transit. Great product easy to buy on the website. Bit more expensive than buying them in a shop. But worth it and I will use them again.”
“Package arrived on time and very well packaged. I just think it a pity that you use Yodel as your courier of choice - previous delivery was left in basement & their photo had to no bearing of this, this delivery was left on my doorstep (on a city centre street.). I wouldn’t trust Yodel one little bit (& I speak from 20 years experience of managing the mailroom of a London university.)
I’m sorry this is not a criticism of Aromaroma, but your choice of courier.”
Hi Martin
Thanks for taking the time to leave a review & your repeat custom
Great to hear YodelDirect delivered in a timely fashion with your recent order; its unfortunate your previous delivery was handeled in the way you mention & we did fully support & fix the previous issue for you.
We offer a range of alternative delivery methods not using YodelDirect, howver the free delivery we offer on orders over £30 is indeed using YodelDirect, as is the entry level delivery option.
Assured of the best possible service & products at all times
Best wishes
The AromaromaUk team
Hi James
thanks for taking the time to leave a review
we sent the missing bottle on 9th September as per our email comms on 8th September
we will contact you directly to progress this
Best wishes
The AromaromaUk team
