Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.26

4.3 Rating 1,480 Reviews

86 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,480 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely pleased with Arena Flowers. I ordered around noon and got the flowers delivered on the same day and they even dropped the flowers off at the neighbour even tho I forgot to mention it in the order. I recommend Arena Flowers!”

Helpful Report

Posted 11 years ago

“I had a miserable experience lately when I used Arena flowers to send flowers to Delhi in India. It was a sad occasion as my husband's bother had passed away. I explained to the person who took the order who assured me that they have partners in Delhi who will provide a good service. I did not hear anything from my relatives in Delhi. This was very odd so I decided to ask them after a couple of weeks if they had received the flowers. He said he did but was not sure who had sent them. Also the flowers were not in good condition. I contacted the customer service dept of the Arena flowers who wanted to provide an evidence of flowers being delivered late and being in bad condition. It was not possible as the flowers had already been destroyed. I feel that its very unreasonable of the Arena flowers to expect a photograph of the flowers especially when they had not asked me to arrange a photo when I placed the order. Also it was a sad occasion and people are not in a position to take photos at mourning. Overall, I feel that it was insensitive to even ask for a photo and not accept the responsibility for their partner in India. How will they ever choose their partners right with an approach like this? I am not going to use them for international deliver any more.”

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Posted 11 years ago

“always excellent service and deliver beautiful flowers when they say they are going to.”

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Posted 11 years ago

“Always had good service except for valentines day which was sorted to my satisfaction wuld recommend to anybody.”

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Posted 11 years ago

“always been very happy with the flowers and service. A bringer of happiness!”

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Posted 11 years ago

“I have used these guys a number of times and they always deliver on-time and very nice arrangements. Living overseas it is good to know things get done properly back 'home' in the UK and having a reliable florist is extremely useful to me. They added extras like balloons and chocs etc are also handy!”

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Posted 11 years ago

“I have never been let down by Arena Flowers. They deliver on time and the flowers exceed my expectations. Highly recommended!”

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Posted 11 years ago

“Thank you for the lovely flowers delivered on time. The recipient was very pleased with the beautiful bouquet.”

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Posted 11 years ago

“I do dove your beautiful & fresh flowers and lovely bouquet. Thank you for colouring my loved ones special day!”

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Posted 11 years ago

“Fab serive and fresh flowers!”

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Posted 11 years ago

“Good service, feed back email very difficult to read as the type does not stand out against the black background. Very poor.”

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Posted 11 years ago

“I ordered flowers for my mothers, they arrived on time and were beautiful, my mother was delighted with them, i will definately be ordering again”

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Posted 11 years ago

“Lovely arrangement and timely delivery. Thank you.”

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Posted 11 years ago

“I have ordered for both sad and happy occasions and always received excellant flowers and service !”

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Posted 11 years ago

“Bouquets were stunning and arrived when I requested. Excellent service.”

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Posted 11 years ago

“My sister lover her flowers they were freash and on time. It makes life so easy for me as i live in the usa and flowers always make people smile”

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Posted 11 years ago

“I have used Arena Flowers for many years even whilst i was working abroad and have found their service to be excellent, family and friends receiving gifts of flowers delivered from Arena Flowers have always been delighted.”

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Posted 11 years ago

“Very happy with the service and the arrangement ordered.”

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Posted 11 years ago

“Perfect”

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Posted 11 years ago

“I have sent flowers to my cousins in the UK for many years for different occasions and have always had wonderful feedback from my family saying how lovely the flowers have been. I love the choices as well; it's nice to see what you are sending. Thank you Zoe”

Helpful Report

Posted 11 years ago

Arena Flowers is rated 4.3 based on 1,480 reviews