“hi I ordered flowers for my sister in the UK as I live in South Africa so its always nice to send flowers. Its the first time I have used Arena Flowers and was very impressed with the service and my sister was overjoyed to receive such stunning flowers, chocs and a Happy birthday balloon will certainly use Arena Flowers again.
Thank You
Delma Gillbee”
“Arena Flowers delivers their promise every time, beautiful flowers delivered when they say they will deliver, and at a competitive price. I thoroughly recommend them.”
“I was extremely pleased with Arena Flowers. I ordered around noon and got the flowers delivered on the same day and they even dropped the flowers off at the neighbour even tho I forgot to mention it in the order. I recommend Arena Flowers!”
“I had a miserable experience lately when I used Arena flowers to send flowers to Delhi in India.
It was a sad occasion as my husband's bother had passed away. I explained to the person who took the order who assured me that they have partners in Delhi who will provide a good service.
I did not hear anything from my relatives in Delhi. This was very odd so I decided to ask them after a couple of weeks if they had received the flowers. He said he did but was not sure who had sent them. Also the flowers were not in good condition. I contacted the customer service dept of the Arena flowers who wanted to provide an evidence of flowers being delivered late and being in bad condition. It was not possible as the flowers had already been destroyed.
I feel that its very unreasonable of the Arena flowers to expect a photograph of the flowers especially when they had not asked me to arrange a photo when I placed the order. Also it was a sad occasion and people are not in a position to take photos at mourning. Overall, I feel that it was insensitive to even ask for a photo and not accept the responsibility for their partner in India. How will they ever choose their partners right with an approach like this? I am not going to use them for international deliver any more.”
“I have used these guys a number of times and they always deliver on-time and very nice arrangements. Living overseas it is good to know things get done properly back 'home' in the UK and having a reliable florist is extremely useful to me. They added extras like balloons and chocs etc are also handy!”
