“Always use Arena for flowers as they have an excellent customer service and their flowers are stunning.Would highly recommend to anyone and would use again.”
Dear Nicholas
Thank you for the review. The courier company advised that this order had been succesfully delivered and as there was no email from you to state otherwise, we would not have known that there was a problem. I am truly sorry for any disappointment caused by this. If there are any problems in future (we truly hope there would not be!) please email customer@arenaflowers.com and we would be more than happy to assist!
Kind regards, Arena Flowers Customer Service Team.
“Flowers turned up four days late. They attempted delivery and then left the fours to sit in the post office. My recipient was not left a card, or at least did not find one.
When I rang to enquire on the day of delivery, I was offered a refund immediately and told that redelivery would not be possible.
The flowers turned up to my friend eventually, half dead in a battered box.
Let down by delivery methods. But the point of flowers is that they arrive on the day.”
“Thanks to the superior and reliable florist services supplied by Arena Flowers I have peace of mind when I send a bouquet to my family members and dear friends. The positive (and honest) responses from special people like my mum mean a lot to me because I live in Australia and rely on Arena Flowers to convey my deep felt love, respect and regret that I am not with them to celebrate their special event or day, but value the relationship and connection greatly. Thank you to all the team at Arena Flowers. Your professionalism really does make a difference. Amanda, Brisbane Australia.”
“The floral tribute required looked as advertised, arrived within the given time and was much appreciated by the recipients. I arranged this on behalf of recently bereaved friends and it all went according to plan. I would certainly use Arena Flowers again.”
“after what i can describe as reasonably good to excellent service , the last experience fell well short of what i would expect. I understand that it is hard to control third party contractors.
But the first bouquet fell well short and the lack of contact since has left me feeling not much cared for as on average i was buying 1.5 bouquets a month for the last 10 months.
yes they did make up with a second bouquet but this was only just better than the first and left me feeling disappointed. i had no further contact from customer services and was suprised that i did not receive a follow up call or e mail.”
“They always deliver on time, flowers always lovely and well priced, lots of variety and you can add bottles of wine or chocs. I always use Arenaflowers. I trust them and they never let me down.”
“I have always found everyone very helpful, I have always phoned as site won't accept our postcode. Flowers have arrived on due date, recipients have reported they have lasted well and looked amazing! Would highly recommend Arena Flowers to anyone.”
“I send flowers to my mother who is now in her mid nineties and I have turned to different suppliers both here in Sweden ( mainly Inter Flora) and certain other suppliers but I never really reached that level of true satisfaction.I was tipped off about Arena Flowers and immediately after the first delivery Mum told me how delighted she was with them.I have since ordered a couple of more times at Arena and Mum has been equally delighted with them plus the fact that they have bloomed for quite some time after delivery.I feel satisfied that I have at last found a supplier that I can trust for great quality!”
“I live overseas and it is great to have a reliable company. Your website is easy to use and everyone who has received your flowers have been very, very pleased with them!
Helen James”
“Could have bought a cheaper bouquet from supermarket. Was supposed to be delivered to daughter at work but was left on doorstep at home. Do not advise anyone to use!!!!!!!!!”
