Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.25

4.3 Rating 1,487 Reviews

86 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,487 reviews

Shipping & Delivery
Delivery Methods	Courier

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

Write Your review

Tell us how Arena Flowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were not delivered to the intended person, but I was still charged”

Helpful Report

Posted 12 years ago

Dear Nicholas Thank you for the review. The courier company advised that this order had been succesfully delivered and as there was no email from you to state otherwise, we would not have known that there was a problem. I am truly sorry for any disappointment caused by this. If there are any problems in future (we truly hope there would not be!) please email customer@arenaflowers.com and we would be more than happy to assist! Kind regards, Arena Flowers Customer Service Team.

Posted 12 years ago

“Flowers turned up four days late. They attempted delivery and then left the fours to sit in the post office. My recipient was not left a card, or at least did not find one. When I rang to enquire on the day of delivery, I was offered a refund immediately and told that redelivery would not be possible. The flowers turned up to my friend eventually, half dead in a battered box. Let down by delivery methods. But the point of flowers is that they arrive on the day.”

Helpful Report

Posted 12 years ago

“Thanks to the superior and reliable florist services supplied by Arena Flowers I have peace of mind when I send a bouquet to my family members and dear friends. The positive (and honest) responses from special people like my mum mean a lot to me because I live in Australia and rely on Arena Flowers to convey my deep felt love, respect and regret that I am not with them to celebrate their special event or day, but value the relationship and connection greatly. Thank you to all the team at Arena Flowers. Your professionalism really does make a difference. Amanda, Brisbane Australia.”

Helpful Report

Posted 12 years ago

“Always very pleased with the flowers that are sent.”

Helpful Report

Posted 12 years ago

“Very good service”

Helpful Report

Posted 12 years ago

“Very Nice and prompt on delivery. I always use for UK. Great.”

Helpful Report

Posted 12 years ago

“Always a good service. I order flowers only from them.”

Helpful Report

Posted 12 years ago

“The floral tribute required looked as advertised, arrived within the given time and was much appreciated by the recipients. I arranged this on behalf of recently bereaved friends and it all went according to plan. I would certainly use Arena Flowers again.”

Helpful Report

Posted 12 years ago

“after what i can describe as reasonably good to excellent service , the last experience fell well short of what i would expect. I understand that it is hard to control third party contractors. But the first bouquet fell well short and the lack of contact since has left me feeling not much cared for as on average i was buying 1.5 bouquets a month for the last 10 months. yes they did make up with a second bouquet but this was only just better than the first and left me feeling disappointed. i had no further contact from customer services and was suprised that i did not receive a follow up call or e mail.”

Helpful Report

Posted 12 years ago

“Picked from a webpage image but delivered on time but without the card.”

Helpful Report

Posted 12 years ago

“I have ordered flowers from Arena Flowers many times and have had delighted recipients each and every time. Brilliant service, fab flowers.”

Helpful Report

Posted 12 years ago

“They always deliver on time, flowers always lovely and well priced, lots of variety and you can add bottles of wine or chocs. I always use Arenaflowers. I trust them and they never let me down.”

Helpful Report

Posted 12 years ago

“Wonderful flowers with a great personalised service.”

Helpful Report

Posted 12 years ago

“I have always found everyone very helpful, I have always phoned as site won't accept our postcode. Flowers have arrived on due date, recipients have reported they have lasted well and looked amazing! Would highly recommend Arena Flowers to anyone.”

Helpful Report

Posted 12 years ago

“Delivered as promised - good service. Very nice flowers and no problems.”

Helpful Report

Posted 12 years ago

“I send flowers to my mother who is now in her mid nineties and I have turned to different suppliers both here in Sweden ( mainly Inter Flora) and certain other suppliers but I never really reached that level of true satisfaction.I was tipped off about Arena Flowers and immediately after the first delivery Mum told me how delighted she was with them.I have since ordered a couple of more times at Arena and Mum has been equally delighted with them plus the fact that they have bloomed for quite some time after delivery.I feel satisfied that I have at last found a supplier that I can trust for great quality!”

Helpful Report

Posted 12 years ago

“I live overseas and it is great to have a reliable company. Your website is easy to use and everyone who has received your flowers have been very, very pleased with them! Helen James”

Helpful Report

Posted 12 years ago

“Could have bought a cheaper bouquet from supermarket. Was supposed to be delivered to daughter at work but was left on doorstep at home. Do not advise anyone to use!!!!!!!!!”

Helpful Report

Posted 12 years ago

“Great website, beautiful flowers, very reliable company.”

Helpful Report

Posted 12 years ago

“I always use arena Flowers if sending a bouquet and have always found it to be reliable and very good standard.”

Helpful Report

Posted 12 years ago

Arena Flowers is rated 4.3 based on 1,487 reviews