Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.27

4.3 Rating 1,476 Reviews

76 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,476 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“spoke to my mother in the U.K. this morning to wish her a happy birthday on her 96th birthday. She was so pleased with the flowers you delivered and the abundance of mixed colours. Thank you again.”

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Posted 4 years ago

“I live outside of the UK and wouldn't use any other company but Arena flowers. I sent flowers to a friend in Wales this week, she called me today and said 'the flowers were absolutely stunning.'”

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Posted 4 years ago

“It was my first time for ordering flowers overseas and i found it very easy with Arena Flowers. My friend was very pleased to receive them and loved the purple colours.”

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Posted 4 years ago

“My sister was feeling ill so I sent her some flowers to cheer her up. They were full of bright colours and she really loved them. It’s so easy to order straight from your armchair.”

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Posted 4 years ago

“This is my 3rd time sending flowers to someone special with Arena flowers. Am very happy to have found them, especially as I live abroad and can't take flowers in person. Have seen photos of the flowers after they were delivered and was not disappointed at all, beautifully arranged and a delight to the receiver.”

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Posted 4 years ago

“Flowers nice but £3 for an added card is to much”

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Posted 4 years ago

Dear Margaret, Thank you for your review and your comments. We are sorry that you are feeling disappointed with the amount of the card. We also have a free standard card available online instead of the ones which are £2.99. We just thought we let you know for future reference. Apologies again Kind regards, Arena Flowers

Posted 4 years ago

“Lovely selection of flowers and good delivery times. I had to phone to have the title Mrs added to the order as the selection offered Ms, Mr and Mrs, Mr and Mr, Mrs and Mrs my elderly recently bereaved auntie wouldn't have been very pleased to be called Me. The company did alter this for me thank you.”

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Posted 4 years ago

“A beautiful flower bouquet was delivered to my mom. All went as hoped for.”

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Posted 4 years ago

“Recipients always thrilled with flowers from Arena Flowers Have been ordering from Arena since we moved to Australia some years ago and have never had a problem with ordering or delivery on due date.”

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Posted 4 years ago

“good website and was contacted re my order. the recipient in France reported that the flowers were good. THANK YOU”

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Posted 4 years ago

“Ordered same day delivery that never arrived (issue with 3rd party). Obviously very disappointing. However, Arena handled the aftermath quickly and very professionally so happy to use them again.”

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Posted 4 years ago

“The flowers were delivered in good time and my wife was thrilled with them. An excellent experience, thank you.”

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Posted 4 years ago

“Easy, simple, customer-centric website. Reasonable prices with no 'gotchas'; and having a 'sympathy' card as a free extra option is a nice, human touch. I didn't see the flowers as they were delivered to a friend, but she seemed very pleased with them and they arrived on time.”

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Posted 4 years ago

“I had ordered a bouquet today through arena flowers .The experience is worst. They charged moon .the quality was very very poor .The ordered bouquet was completely different from what was delivered . Please do not prefer this if you want to gift for special ones .I had taken s bouquet for my parents anniversary. I pity myself for preferung Arena flowers. The bouquet which was ordered costed 1062 /- and the bouquet delivered appeared very poor and it won't cost more than 300/-.I want to share pictures of want was ordered and want they delivered .”

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Posted 4 years ago

Dear Jahnavika, Thank you for your review. It seems that you may have ordered your bouquet with a different Arena Flowers company as this is not our order number. Would you mind checking that for us, please as we are Arena Flowers and we are based in the UK and not in India. We are sorry for any inconvenience caused. Kind regards, Arena Flowers.com UK

Posted 4 years ago

“Your 5 pound discount was cleverly hidden at the checkout so that my transaction was completed and the discount was not applied. Not happy after years of using this service. BAaaaaaaaaa !!”

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Posted 4 years ago

Good morning, Thank you for your review and we are very sorry to hear, that you were unable to apply your promo code online. We have added it for you now and refunded you the difference. Your money should be back in your account within the next few working days. Please contact us directly if you have any queries or issues throughout the ordering process. That would be great as we are always happy to help. Also for future reference, the promo code can be added on the message card step as well on the last page. Once again we are very sorry for the inconvenience caused. Kind regards, Arena Flowers

Posted 4 years ago

“Fabulous site! From Canada, I gave flowers to someone in the U.K.--how cool is that! Super easy to use site.”

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Posted 4 years ago

“Was really pleased as flowers were delivered on day specified. Beautiful, fresh and well presented. Will surely use Arena again. Thank you, you made her day!”

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Posted 4 years ago

“Used Arena Flowers numerous times and always pleased with my order!!!! Highly recommend!!!!”

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Posted 4 years ago

“Super easy attractive Website. Delivery next day perfect and very happy customers. Thank you so much!”

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Posted 4 years ago

“Very good quality service provided, fulfilled all my expectations. Thank you!”

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Posted 5 years ago

Arena Flowers is rated 4.3 based on 1,476 reviews