Arden Gates Reviews

Name: Arden Gates
Address: CORNER FARM, PACKWOOD ROAD LAPWORTH, SOLIHULL, United Kingdom, WEST MIDLANDS
Rating: 4.72

4.7 Rating 172 Reviews

67 %

of reviewers recommend Arden Gates

4.7

Based on 172 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01564 731 035

Location:

CORNER FARM, PACKWOOD ROAD LAPWORTH, SOLIHULL, United Kingdom
WEST MIDLANDS
B94 6EJ

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Arden Gates 5 star review on 19th March 2024

David Jones

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unprofessional and rude. An independent installer advised the Berninca mechanism fitted was unsuitable when it kept on malfunctioning. Arden Gates advised a six week lead-time due to lack of engineers and then refused to inspect, despite the fact I felt vulnerable. Overpriced and awful customer service.”

Helpful Report

Posted 1 year ago

“Got what I asked for and easy to fit ... I was quoted £1500 .... did it myself for the cost of the parts”

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Posted 3 years ago

“Gate motor kit came with 'free' next day delivery, which you have to pay £12 for, and is not next day delivery at all. It was finally handed to courier for delivery on the day it should have arrived”

Helpful Report

Posted 8 years ago

“Very impressed with the helpful service I received from John at Arden Gates”

Helpful Report

Posted 5 years ago

Hi Liam, Just seen your google review – I’ve been more than helpful and feel the 1 star review is an absolute liberty. The listing clearly states the item has changed, we are always helpful, I feel the 1 star is extremely unfair I have asked google to remove this as its unfounded – that said I’d like you to remove it as you have misread the listing, I tried to source the obsolete lenses covers for the minilux for you, I offered a full refund – In my opinion I couldn’t have done more for you. Regards, John

Posted 5 years ago

Hi John I agree with you, you couldn’t have done anymore for me, in fact in my opinion you done more for me than I would have expected & im really thankful for all of your help As for the 1 star John I don’t know were this came out of because I did not leave any reviews. I’m actually feeling bad now for not leaving a review because I know you did try your best to get me sorted out. I’m sorry John for any confusion there may have been but this review did not come from me Liam

Posted 5 years ago

Arden Gates is rated 4.7 based on 172 reviews