Arbtech Reviews

Name: Arbtech
Address: 3 Well House Barns, Chester Road, Bretton, Chester
Rating: 4.77

4.8 Rating 574 Reviews

95 %

of reviewers recommend Arbtech

Company Reviews

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About Arbtech:

Arbtech is the leading ecological consultancy for planning and development clients and professionals throughout the UK. https://arbtech.co.uk

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Phone:

01244 661170

Location:

3 Well House Barns, Chester Road, Bretton
Chester
CH4 0DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good communication and on time. Report is excellent for our planning”

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Posted 3 years ago

“Efficient, professional, knowledgeable and excellent customer service.”

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Posted 3 years ago

“Very efficient service, knowledgeable staff, with clear and concise reporting afterwards.”

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Posted 3 years ago

“Very pleased with the company . From the moment they answered my phone to completing the bay survey . Everything was very well handled.”

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Posted 3 years ago

“Arbtech provides a very professional and efficient service, and were very easy to deal with. I had an Arboricultural Survey and a Preliminary Ecological Assessment done. The surveyors (Alan Smith and George Collier) were very friendly and informative whilst being thoroughly professional and supportive of what I needed for the planning application. They were very quick to respond to my queries via email and always provided the information/response requested in a timely manner. I would use them again and strongly recommend their services.”

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Posted 3 years ago

“Very efficient to get the work done, good communication throughout too.”

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Posted 3 years ago

“Arbtech very professional Annabel was great in explaining the process i would recomend them highly”

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Posted 3 years ago

“Very professional service and a timely attendance. Clear explanations and charging structure.”

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Posted 3 years ago

“Very efficient pleasant lady. Quite expensive for what it was but seems everyone is expensive so possibly to be expected”

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Posted 3 years ago

“Having used multiple different ecology companies over the years the use of Arbtech was a refreshing change. The speed of initial response was great. The fee proposal was very competitive. Even more importantly the work was undertaken really quickly enabling our planning application to be submitted. Already talking to the team about the next project...”

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Posted 3 years ago

“Planning orientated and not very practical when it comes to dealing with fast-moving refurbishment projects. The preliminary Roost assessment didn't tell us anything we didn't already know and costs were misleading. All we wanted was a clear answer on whether a bat roost was present. The project was delayed by a month when there were no bats present. A more practical surveyor was able to conduct very quick emergence surveys to give us an almost instant answer allowing our project to proceed!”

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Posted 3 years ago

Hi Angus. The surveys we provided were done in accordance with best practice guidelines. They must be done this way to be accepted by your planning authority. We provided a report showing our recommendations - additional surveys were needed. The initial survey would have been needed no matter which surveyor you chose or what type of project you were working on.

Posted 3 years ago

“We were very poorly advised from the outset. if we had been given the proper advice we would have gone straight for the full survey rather than having a preliminary survey which added £700 to the total cost.”

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Posted 3 years ago

Hi Jennifer. You were advised correctly. In accordance with professional survey guidelines (Collins, 2016) a Preliminary Roost Assessment is the first stage in the bat survey process. You need a Preliminary Roost Assessment to identify roost features that bats might use as well as evidence of roosting bats. This is used to assess the roost value of the building for bats which, in turn, dictates the number of additional surveys that are necessary (if any) to establish roost presence/absence and to characterise any roosts present as well as the number of surveyors required to provide full coverage of the building. As part of the planning process, the LPA will expect to see a Preliminary Roost Assessment alongside any further bat surveys that may be required to determine a planning application, and it is a necessary first step to conserve bats and their roosts which are protected by law.

Posted 3 years ago

“The service I received from Merry Anderson was excellent in every way. She helped me to understand the bat conservation status of my property and showed great sensitivity in explaining my responsibilities in relation to the sale of my property. However I have one criticism. Your booking site is cumbersome. I had problems arranging the survey.”

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Posted 3 years ago

“Natalie and team , advised me on bat species Locations and the process for obtaining a Natural England Licence at my home in Itchenor . The advice was clear and the surveys were completed on time . The bat crew were very pleasant to deal with while keeping to a very professional approach . I would be happy to recommend them”

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Posted 3 years ago

“Dreadful service. Very expensive, slow, extremely unclear and misleading T&Cs. Do not choose the so-called "Rapid" service - your report could take 3 weeks (or more) to be received. Will never use again, and make sure no one I know does either.”

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Posted 3 years ago

“Really nice lad and very professioal just asked some about somethings and got on with it.”

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Posted 3 years ago

“One of the easyst surveys I had to organise turned up on time, and left Johnathan get on with it once he's finished, described what would happen next, and we'd get a written report in a few days. Two days later the report was sent. Thank you”

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Posted 3 years ago

“Very professional service provided by this company, the booking was taken and a date given, the ecologist turned up promptly and I was issued with a report 7 days later a perfect seamless service. I wish I could say the same for my local planning department !!”

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Posted 3 years ago

“Great service from start to finish, responded with the fee proposal in a timely manner and the various surveys were scheduled in a way that suited the client's needs. I was kept up to date on progress throughout the process.”

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Posted 3 years ago

“Painless !”

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Posted 3 years ago

Arbtech is rated 4.8 based on 574 reviews