Aqua Spa Supplies Reviews

Name: Aqua Spa Supplies
Rating: 4.82

4.8 Rating 942 Reviews

96 %

of reviewers recommend Aqua Spa Supplies

4.8

Based on 942 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Aqua Spa Supplies 5 star review on 14th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and technical knowledge”

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Posted 1 year ago

“Fantastic Service, Whilst the initial order was incorrect. The level of service in replacing the missing item was second to none. The missing item turned up the next day after I had contacted Aqua Spa supplies. This standard of service was very much appreciated and is rarely matched.”

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Posted 1 year ago

“Been looking for months for spare parts, found them at long last and delivered within a couple of days, well happy with this company and other items I buy elsewhere are cheaper so I'm coming back. 😁👍”

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Posted 1 year ago

“I ordered the XL spa steps, which arrived next working day. Unfortunately a part was broken so I emailed aqua spa with photos. They were quick to respond, with apologies and offered to send out a replacement part by next day delivery. This duly arrived as promised, extremely well packaged to protect from damage in transit, and I have now put the steps together. 5 star customer service. Thank you to John and the warehouse team.”

Aqua Spa Supplies 5 star review on 13th February 2023

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Posted 1 year ago

Sorry to hear about your damaged item. A new one is being sent. An email has been sent to you. We use Fed-Ex which I think might be the largest courier in the world but even they mess up once in a while. Sorry to hear it was your item.

Posted 1 year ago

“Very prompt delivery and competitively priced.”

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Posted 1 year ago

“Great service, friendly and helpful. Goods arrived the very next day as promised”

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Posted 1 year ago

“Very fast delivery first class service”

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Posted 1 year ago

“Excellent value, speedy delivery. Would recommend”

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Posted 1 year ago

“super service and communication very fast delivery, well pleased”

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Posted 1 year ago

“Fantastic service, ordered the part in the afternoon and the parcel arrived @8.30 am the next morning. Fitted the part myself and it works perfectly. Thank you so much. Hot tub is up and running so we can enjoy it again.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Ordered on line, free delivery over £50, kept well informed with delivery updates, item came within 2 days, well packed. Will definitely use again. Thanks 👍🏻”

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Posted 1 year ago

“Good price and efficient.”

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Posted 1 year ago

“Very pleased with the service order arrived less than 24 hours of ordering.”

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Posted 1 year ago

“Fast delivery and well packaged items.”

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Posted 1 year ago

“Quick delivery and excellent customer service.”

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Posted 1 year ago

“Excellent customer service and advice over the phone. Order arrived within 24hours of payment”

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Posted 1 year ago

“Excellent service, only problem is postage ten pounds more than cost of product for an iv postcode, the price you pay is ridiculous,not I have to say Aqua supplies problem, part arrived fits perfect… so delighted. Thanks.”

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Posted 1 year ago

“Spare part ordered for hot tub and delivered 2 days later despite ongoing postal issues and the Christmas period”

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Posted 1 year ago

“Always great service”

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Posted 1 year ago

Aqua Spa Supplies is rated 4.8 based on 942 reviews