Aqua Spa Supplies Reviews

Name: Aqua Spa Supplies
Rating: 4.82

4.8 Rating 942 Reviews

96 %

of reviewers recommend Aqua Spa Supplies

4.8

Based on 942 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Aqua Spa Supplies 5 star review on 14th August 2023

Anonymous

Anonymous // 01/01/2019

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“Always quick and efficient service.”

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Posted 1 year ago

“Always good customer service, thank you”

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Posted 1 year ago

“Very quick and efficient”

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Posted 1 year ago

“Excellent service. Products delivered very promptly. Slight hiccup with the order but rectified immediately and the new item was delivered first thing the next morning. Would highly recommend.”

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Posted 1 year ago

“I found everything I needed on the website and was pleased with the fast delivery time”

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Posted 1 year ago

“Brilliant service, so helpful and once ordered delivered the next day.”

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Posted 1 year ago

“Great product and service”

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Posted 1 year ago

“Placed my order & within 48 hours my order had been delivered. Great customer service”

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Posted 1 year ago

“Items received quickly”

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Posted 1 year ago

“I would like to recommend the team at Aqua Warehouse without reservation. Having purchased my first spa from them over a decade ago, I have been nothing but impressed with the quality of their products and the level of customer service they provide. Recently, my old spa developed a leak, and I reached out to Richard at Aqua Warehouse for advice. He was incredibly helpful and knowledgeable, providing a range of solutions. Ultimately, my wife and I decided to invest in a new spa from Aqua Warehouse. While there were some minor issues with the spa upon delivery, Richard and Sarah went above and beyond to ensure that these were dealt with quickly and efficiently. Throughout the entire process, we were consistently impressed with the level of professionalism and expertise exhibited by the Aqua Warehouse team. They were always prompt to respond to our queries, and worked tirelessly to ensure that we were completely satisfied with our purchase. In conclusion, I cannot recommend Aqua Warehouse highly enough. Their commitment to quality and customer service is truly outstanding, and I have no doubt that anyone who chooses to work with them will be just as satisfied as I have been.”

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Posted 1 year ago

Thanks for the review Lee. Enjoy your new tub

Posted 1 year ago

“Used Aqua Spa Supplies for a few years now. Always been easy to deal with, offer a reliable service and pricing has always been competitive. 5-star service every time.”

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Posted 1 year ago

“A great service as always. Easy to use website. Goods quickly despatched and delivered”

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Posted 1 year ago

“Speedy delivery and I know the product is good from past use of Spa Marvel.”

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Posted 1 year ago

“Excellent service and technical knowledge”

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Posted 1 year ago

“Fantastic Service, Whilst the initial order was incorrect. The level of service in replacing the missing item was second to none. The missing item turned up the next day after I had contacted Aqua Spa supplies. This standard of service was very much appreciated and is rarely matched.”

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Posted 1 year ago

“Been looking for months for spare parts, found them at long last and delivered within a couple of days, well happy with this company and other items I buy elsewhere are cheaper so I'm coming back. 😁👍”

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Posted 1 year ago

“I ordered the XL spa steps, which arrived next working day. Unfortunately a part was broken so I emailed aqua spa with photos. They were quick to respond, with apologies and offered to send out a replacement part by next day delivery. This duly arrived as promised, extremely well packaged to protect from damage in transit, and I have now put the steps together. 5 star customer service. Thank you to John and the warehouse team.”

Aqua Spa Supplies 5 star review on 13th February 2023

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Posted 1 year ago

Sorry to hear about your damaged item. A new one is being sent. An email has been sent to you. We use Fed-Ex which I think might be the largest courier in the world but even they mess up once in a while. Sorry to hear it was your item.

Posted 1 year ago

“Very prompt delivery and competitively priced.”

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Posted 1 year ago

“Great service, friendly and helpful. Goods arrived the very next day as promised”

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Posted 1 year ago

“Very fast delivery first class service”

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Posted 1 year ago

Aqua Spa Supplies is rated 4.8 based on 942 reviews