Aqua Spa Supplies Reviews

Name: Aqua Spa Supplies
Rating: 4.83

4.8 Rating 1,068 Reviews

96 %

of reviewers recommend Aqua Spa Supplies

4.8

Based on 1,068 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone

Aqua Spa Supplies 5 star review on 16th May 2024

Anonymous

Aqua Spa Supplies 5 star review on 9th May 2024

T.M Gibson

Aqua Spa Supplies 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic Service, Whilst the initial order was incorrect. The level of service in replacing the missing item was second to none. The missing item turned up the next day after I had contacted Aqua Spa supplies. This standard of service was very much appreciated and is rarely matched.”

Helpful Report

Posted 3 years ago

“Been looking for months for spare parts, found them at long last and delivered within a couple of days, well happy with this company and other items I buy elsewhere are cheaper so I'm coming back. 😁👍”

Helpful Report

Posted 3 years ago

“I ordered the XL spa steps, which arrived next working day. Unfortunately a part was broken so I emailed aqua spa with photos. They were quick to respond, with apologies and offered to send out a replacement part by next day delivery. This duly arrived as promised, extremely well packaged to protect from damage in transit, and I have now put the steps together. 5 star customer service. Thank you to John and the warehouse team.”

Aqua Spa Supplies 5 star review on 13th February 2023

Helpful Report

Posted 3 years ago

Sorry to hear about your damaged item. A new one is being sent. An email has been sent to you. We use Fed-Ex which I think might be the largest courier in the world but even they mess up once in a while. Sorry to hear it was your item.

Posted 3 years ago

“Very prompt delivery and competitively priced.”

Helpful Report

Posted 3 years ago

“Great service, friendly and helpful. Goods arrived the very next day as promised”

Helpful Report

Posted 3 years ago

“Very fast delivery first class service”

Helpful Report

Posted 3 years ago

“Excellent value, speedy delivery. Would recommend”

Helpful Report

Posted 3 years ago

“super service and communication very fast delivery, well pleased”

Helpful Report

Posted 3 years ago

“Fantastic service, ordered the part in the afternoon and the parcel arrived @8.30 am the next morning. Fitted the part myself and it works perfectly. Thank you so much. Hot tub is up and running so we can enjoy it again.”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“Ordered on line, free delivery over £50, kept well informed with delivery updates, item came within 2 days, well packed. Will definitely use again. Thanks 👍🏻”

Helpful Report

Posted 3 years ago

“Good price and efficient.”

Helpful Report

Posted 3 years ago

“Very pleased with the service order arrived less than 24 hours of ordering.”

Helpful Report

Posted 3 years ago

“Fast delivery and well packaged items.”

Helpful Report

Posted 3 years ago

“Quick delivery and excellent customer service.”

Helpful Report

Posted 3 years ago

“Excellent customer service and advice over the phone. Order arrived within 24hours of payment”

Helpful Report

Posted 3 years ago

“Excellent service, only problem is postage ten pounds more than cost of product for an iv postcode, the price you pay is ridiculous,not I have to say Aqua supplies problem, part arrived fits perfect… so delighted. Thanks.”

Helpful Report

Posted 3 years ago

“Spare part ordered for hot tub and delivered 2 days later despite ongoing postal issues and the Christmas period”

Helpful Report

Posted 3 years ago

“Always great service”

Helpful Report

Posted 3 years ago

“I always but my hot tub accessories from Aqua Spa Supplies as their customer service is always so great, They are always happy to give advise and orders arrive promptly.”

Helpful Report

Posted 3 years ago

Aqua Spa Supplies is rated 4.8 based on 1,068 reviews