Hello,
As previously discussed, we confirmed your information with you before putting the policy on cover but as a result of withheld information from you the policy was unfortunately invalid. We tried to accommodate but for circumstances beyond our control we were unable to help.
If you wish to discuss the matter further then our team will be happy to help, you can reach them on 0161495 6000.
Kind Regards,
Alternative Insurance Brokers.
Hello Salim,
We have checked your file and we are unaware of any refund you are waiting for. The insurance you have taken out with us is also non-refundable as per the terms that were read out to you when you purchased the policy.
Please call us on 0161 495 6000 if you have any further queries regarding this matter and we will be happy to help.
Kind Regards,
The Alternative Insurance Brokers Team.
“Darren is such an excellent person, kind, compassionate and considerate. He was very understanding and just ready to help. I had my doubts about a fraud alert on the website. I did some background checks with Financial Conduct Authority (FCA) and all my doubts were gone. I got the insurance same day and recovered my car same day.”
