“I had to take out insurance on an empty house, which I'm selling. Realistically, it's a licence to print money, as the chances of having a claim are so minimal. Almost £100, for 3 months, as that was the shortest policy you do 🤔🙄”
“Apart from the price and the fact that the certificate had nothing stated it was compound insurance which to me was a bit of a rip off the service was good and guys were pleasant and helpful would be a bonus if they could waver the fee to change my Reg to my private plate after all iv just had to pay out so close to Xmas 🙈😭😩 lol thanx”
“Got great service getting insurance out but having trouble getting it cancelled now I know longer need it I am aware I will lose money but I don't have the vehicle no more so would like my name taken of the insurance please”
Dear Mrs Shaukat,
We are very sorry that you had problems with getting through to us over the phone. Sometimes, we do experience an unexpected volume of calls, and find ourselves temporarily unable to answer. I hope everything was all right with your policy when you were able to get through to us.
If there's anything you do need from us, please don't hesitate to get in touch with us again.
Regards, Alternative Insurance Brokers
“I hope the insurance is better than the proof reader at this company. Another error in issuing the policy which detracts from the overall quality. I am sure it will be put right but coming so soon after getting my name wrong on the policy doesn’t place this company in the top performing English proof reading performers.”
Hello,
Sorry to hear about the errors on your documents. I hope the documents are all sorted now, but if not then please call our team and we will rectify them as soon as possible.
Ellie
Customer Service
