“I was sold insurance advised by the rep and I didn’t need it . Trying to get my money back is stressing . It’s a matter of principle rather than procedure. But this company has none. £395 is a hell of a lot of money to me.”
Hi Jason,
Having investigated your complaint the sales agent has confirmed on the second call with your partner to check with your insurer whether you are still covered before you paid for the policy. We have also approached the insurer to ask about a refund given that you have not used the cover and they have refused to do so but we did advise at point of sale that this was a non-refundable policy. We are sincerely sorry to hear of your situation but have tried to help as best we can.
Alternative Insurance Brokers
“Would highly recommend this company and kallum who got me out of a massive situation with my vehicle been siezed and had given up hope on getting it back as my insurance didn't cover me they were so helpful and understanding I produced straight away and now have my car back”
“Shane who dealt with my enquiry was very knowledgeable and he did what he said he would do and returned calls as promised. He arranged the insurance I needed and it saved me £100 compared to other quotes based on the specific information he was given. Very pleased with the service.”
“It’s rubbish that you need to pay 10 times more expensive for an impounded vehicle however alternative insurance did a fantastic job in organising this for us. A+++”
“Really pleased with my new insurance policy. Alternative insurance is definitely worth recommending the whole process was quick & Easy yet thorough . Thanks guys”
“Hi
Alternative insurance brokers were the best
They were a very fast and efficient and professional company
They sorted me out with impound insurance in minutes
The guy I spoke to was called Darren fisher and he was amazing
Very helpful and efficient company
I will most definitely recommend these guys
Thank you so much alternative insurance brokers
You guys are the best”
“We have now arranged our insurance through Alternative Insurance Brokers for several years, because it is straightforward, your people are always helpful and we have been underwritten by the same insurer.”
“An excellent service.
My broker Kallum was empathetic, efficient & I believe got me the best deal. To say he was efficient is an understatement - he went above and beyond. I would recommend this company to anyone.
Thank you.”
“Very helpful and very quick the same day i paid for impounded car i did get it .they very reliable especially that um new in the country and using international driving licence”
“Needed specialist impound insurance, these were the only brokers able and willing to assist. Kallum was helpful and reassuring and got the insurance we needed within a few hours. Excellent service. Would recommend.”
