“The gentleman Darren i believe his name was was extremely helpful and very clesr and pre ise with the information. Did not pass judgement on the very stressful circumstances in which we had to obtain this insurance. Hope to never be in that situation again but if i was would reccomend talking to him at this brokers! Thanks again.”
“I was impressed by Patrycja's professionalism and warm and friendly manner. She was knowledgable and did what she committed to do efficiently and promptly. Having run the customer service and retention deparment for a major insurer I appreciate excellent service when I experience it.”
Dear Hilary,
Thank you for the review. Patrycja was very pleased to hear you were happy with her service. If there's anything else we can help you with, please do give us a call.
Alternative Insurance Brokers
“AIB were efficient and pleasant to deal with and quickly grasped the details I required, supplying a suitable policy. At rewneal they contacted when it was necessary being helpful but not pushy”
Dear Mrs Babington,
Thank you for your kind review. Our team were very pleased to see that their services were to your liking. If there is anything else we can help you with, please get in touch, and we'll be happy to help.
Alternative Insurance Brokers
“Explained that my plate was due to be changed over and was told “that won’t be a problem just give us a call and we will get it sorted for you” now to be told haven are charging me £50 pound to do this, I’ve contacted haven and they have no charge to change cover what is going on?”
Dear Mr Smith,
We are sorry that you were unhappy with the admin charges that you were charged for changing your number plate. As we state in our terms of business, we do charge for adjustments to your policy details, as do our insurers. We hope that you were otherwise satisfied with your policy. We believe that the issue has now been resolved for you, but if there is anything further that you need, please let us know.
Alternative Insurance Brokers
“impound insurance could’ve been given for cheaper as you were price matching every competitor. Like yourselves and all other insurers it’s a rip off and you exploit people as you know they’re in desperate need of releasing their vehicle. Basing my review on the product not the agent who was helpful.”
Dear Mr Zahar,
We're sorry that you were unhappy with the price of your impounded car insurance. Unfortunately, these policies are expensive products which are at a cost set out by the insurer. We try to keep the cost low for our customers while remaining competitive, but sometimes unfortunately they can still be costly. We were glad that you were happy with the performance of our sales advisor though. If you have any further questions or comments, please do get in touch.
Alternative Insurance Brokers
“I delt with sian John's who was very helpful, friendly and professional. She got me the type of cover I needed (which was far from straightforward) with no fuss and went far beyond the norm. Would highly recommend”
