Alpenglow Reviews

5.0 Rating 267 Reviews
100 %
of reviewers recommend Alpenglow
5.0
Based on 267 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Phone:

0203 696 5660

Email:

hello@alpenglow.ski

Location:

68 High Street,
Weybridge
Surrey
KT13 8BL

Anonymous
Anonymous  // 01/01/2019
This is the first time I have booked with Alpenglow but it won't be the last. Matt was extremely helpful looking at numerous options and answering all of my questions through out the booking process, because we are a group of five it was quite a drawn out process throughout the weekend as I had to keep the other members of the group informed of the different options but he answered any queries they had promptly. Very happy.
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Posted 8 years ago
Matt was unfailingly helpful and cheerful on the phone, and came up with some good restaurant and bar tips.
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Posted 8 years ago
we have received excellent service from Alpenglow, competitive prices and professional approach. we will definitely use Alpenglow in the future Hilary Duncan
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Posted 8 years ago
We had a great time on our vacation and you were very helpful in booking for us and answering questions. Thanks!
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Posted 8 years ago
Alpenglow were very helpful when we contacted them to help us find a suitable Ski Holiday, they were very efficient and answered any queries that we had. Would definitely recommend and will contact again for our next ski trip!
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Posted 8 years ago
very quick and easy to book, Steve who helped us was very knowledgeable of our resort and helped us find the perfect travel for us. Thank you and we will use Alpenglow again.
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Posted 8 years ago
Matt was very knowledgeable and very speedy to respond. He also found us the best chalet we have ever been to!! Will definitely book through you again and recommend to others
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Posted 8 years ago
Great service and helped out with our first ski holiday with 2 kids. Every question got answered really quickly. I would really recommend you to our friends and family. Thanks Jayesh Lad
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Posted 8 years ago
Matt, was great at finding a great location for quite a large group at short notice, followed up with good communication. I hope to use again.
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Posted 8 years ago
I received an excellent and efficient service from Steve Church. He cleverly sent me the details of 3 different holiday options and when I said which one I liked the most he sent me others of a similar standard and price. I was impressed with his intelligent and no nonsense approach.
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Posted 8 years ago
Very good advice on suitable resort and chalet for our specific party. Friendly and efficient service. Thanks Matt
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Posted 8 years ago
Great offers available, really nice looking chalets. Also good advice on which resorts to consider and a great choice of options were presented for me and my party to consider. Would definitely recommend, clear straightforward options and pricing and very helpful with great communication. Steve gave great customer service ????
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Posted 8 years ago
Called Company about last minute ski deal to Val D'isere 1/16 - to fit within my criteria ie; Chalet / Ideal Airport & Times / . They found exactly what I was after with good communication & research
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Posted 8 years ago
Matt was a delight to deal with - he made himself readily available and was very accommodating to our changing plans. Very smooth booking process and good knowledge of resorts and practicalities. A real plus was Matt's respect for our preferences - we've all been with companies who offer you locations you don't want or prices way above your budget. This did not happen with alpenglow and i was very impressed with their professionalism throughout. Thank you for a great holiday!
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Posted 8 years ago
Very knowledgeable efficient service. Thank you Matt.
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Posted 8 years ago
Needs were readily understood and responded to efficiently
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Posted 8 years ago
Very proactive and responsive - would definitely use again
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Posted 8 years ago
Great service from Steve, found us a good deal when I'd almost lost the will to live trying to find a holiday that suited everyone's budget, and a good location.
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Posted 8 years ago
Chalet Hermann in solden is best chalet I have stayed in, can't wait to go again. Alpenglow's service was excellent throughout, personal friendly and informative at every step. Nothing disapointed at any stage, well done, thank you and best wishes for the the future.
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Posted 8 years ago
I was very impressed with the contact with the company. Matt from Alpenglow was easy to contact on the phone and answered emails quickly. No problems at all. Additionally when we had trouble finding the chalet on the Sunday evening Matt was available to contact and made a lot of effort to help. NB We stayed at Chalet Stardust in Morzine - it was very hard to find as it is actually called Chalet Chez Nous and apparently only branded chalet Stardust for the winter season online.
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Posted 8 years ago
Alpenglow is rated 5.0 based on 267 reviews