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Alpenglow Reviews

5.0 Rating 268 Reviews

100 %

of reviewers recommend Alpenglow

Company Reviews

5.0

Based on 268 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0203 696 5660

Email:

hello@alpenglow.ski

Location:

68 High Street,
Weybridge
Surrey
KT13 8BL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Very Good" as we got through to Steve who had recently done a season in Ischgl. He had been to the actual chalet we are going to stay in and recommended its location. Also, which apres-ski pubs. Good specific knowledge of the whole resort, which does make a difference when you are going somwhere new. Told us we would not be disappointed! So far so very good! The main web-site is impressive, but not sure about the first search query page!”

Posted 8 years ago

“Excellent service. Helped us make savings in various peripheral ways that made the overall holiday cheaper than if we'd gone direct. Will definitely use them again. Julia Hawkins”

Posted 8 years ago

“Matt has a lot of knowledge about the various skiing resorts & chalets. He was able to provide us with excellent insight which helped us to decide which chalet would best suit our group of 16. He was quick to respond to any queries & promptly amended flights for us. I would happily use him again for booking future holidays.”

Posted 8 years ago

“Matt was knowledgeable, professional and responsive which is what you want when you are booking a holiday for a large group. If all goes well with the holiday, I will definitely use him again - he knows what he is talking about.”

Posted 8 years ago

“Matt has been excellent. Extremely helpful, open & honest. Have no hesitation in recommending Alpenglow. Gordon Pope - Alton, Hampshire.”

Posted 8 years ago

“I would highly recommend this company to anyone looking to book their next ski holiday. The person I spoke to was very helpful and polite. Also great knowledge of the area that we went to, which was Serre Chevalier. (Great skiing by the way)”

Posted 8 years ago

“Alpenglow has been a pleasure to deal with right from the off. attentive, informative, competitive and very welcoming. If the holiday is as good as the service and attention to detail we have received from Matt then we are in for a real treat. Thanks Matt and we will help you spread the word.”

Posted 8 years ago

“We booked our group ski holiday for next season with Alpenglow and I would not hesitate to do so again next season. Matt was very helpful and informed, always providing timely options despite our requirements changing a few times during the process. Thanks again Regards Darren”

Posted 8 years ago

“I was very impressed with the ease of booking with Alpenglow. Matt recommended a chalet in Morzine which was excellent, he arranged transfers, the chalet hosts organized ski and boots delivered to the chalet and collected ski passes for us. I would definitely use Alpenglow again.”

Posted 8 years ago

“Excellent customer service and found us the perfect package for half the price we were originally looking at... Roll on Feb 2016.. First time skiing with our Sons! ????”

Posted 8 years ago

“As a 1st time booking for a ski holiday I can highly recommend Matt at alpenglow! Matt has been very helpful from giving us info,finding the right accomadation & finding us a ski school that will give us private lessons during a time when our friends young boys are in a ski club! This wasn't an easy task! Thanks matt.”

Posted 8 years ago

“Matt listened to our particular requirements and sent us information that matched what we wanted. We all have the ability to trawl endless internet sites ourselves trying to sort through the often misleading information. What we need is a Matt to give us clear options best suited to us - and that's what he did.”

Posted 8 years ago

“Matt you were very helpful with your personal knowledge and involvement”

Posted 8 years ago

“Matt was very helpful providing options for our ski holiday. Lots of detail and insight provided which was very helpful and much appreciated.”

Posted 8 years ago

“Thorough and expert knowledge of the ski areas and lodges producing the ideal package the group was looking for, despite the group changing it's mind numerous times! Thanks for your patience!”

Posted 8 years ago

“It must be serendipity, as I was only thinking of Alpenglow this morning as the pouring rain had me thinking of holidays again. Booking with a new company can sometimes be a little worrying, however Matt was brilliant throughout the whole process - very patient with us, even when some of our questions were idiotic! We had a great holiday and look forward to booking with Alpenglow again.”

Posted 8 years ago

“Extremely helpful in finding us the perfect ski chalet with quite a hard brief!! Kept in contact and was really helpful at all times. Answered emails and phone calls promptly. Excellent service!!”

Posted 8 years ago

“Matt was extremely helpful in providing information and options available to accommodate our preferences and budget. He responded quickly to all enquiries and made booking our chosen holiday very easy. Would definitely consider using Alpenglow again in the future.”

Posted 8 years ago

“So far very pleased with the service we have received. Prompt replies to all queries and helpful information in selecting a suitable resort and accommodation to accommodate a large family group.”

Posted 8 years ago

“Really appreciated a professional and personal service. Recieved a lot of good advice, and help when booking our ski resort. The personal touch is such a bonus compared to booking with high street companies”

Posted 8 years ago

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Alpenglow is rated 5.0 based on 268 reviews