Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,828 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,828 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

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Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They now only stock one brand of electric guitar and seem reluctant to sell anything ...used to be a really great place to shop”

Helpful Report

Posted 3 years ago

“I was very happy with the email and phone conversation with Annette Ward. There was a mix up last week about payment . Annette was very pleasant and understanding of the situation and provided the solution. This I actioned today on your payment link with Annette who was in Chelmsford. Her assistance was outstanding and she had the interests of my grandson at heart. I was very happy as Annette was very supportive and fair and reasonable. Her actions were exemplary and reflect well on the school.”

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Posted 3 years ago

“Very nice staff and they bought our used saxophone for a fair price but it took a few weeks for the money to go into our bank account so had to chase them up a couple of times.”

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Posted 3 years ago

“Thanks you”

Helpful Report

Posted 3 years ago

“Had a great experience.the team is so welcoming and patient.i went back satisfied.thanks and I will recommend Allegro music to anyone anytime.”

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Posted 3 years ago

“Popped in on the off chance of some advice on amps and drum sticks. The lady we spoke to was so helpful and friendly. We will definitely be back in soon. Thank you”

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Posted 3 years ago

“After spending hours on the internet i found Allegro music and they were easily the best price,I ordered my keyboard at 4 pm on Friday and it was delivered the next morning,I'm very pleased with it and the service.”

Helpful Report

Posted 3 years ago

“First Class service from Ben who dealt with my part exchange Yamaha keyboard for Technics EA5 organ restored my faith in purchasing online for such an expensive item and delivered to Blackpool by Chris Many Thanks to all staff involved...Bill...Blackpool...”

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Posted 3 years ago

“By pressing a bell on the outside of the shop It quickly opened and I was asked to enter. I asked for guitar strings and they were collected quickly from their storage space. I collected them from a very friendly assistant, paid and left the shop.”

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Posted 3 years ago

“Very happy with the part exchange deal for my Genos. I hope Allegro are happy with their part of the deal. My thanks to Ben at Allegro and all concerned with the delivery”

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Posted 3 years ago

“Had exactly what I wanted and was dealt with in a very friendly, helpful and professional way.”

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Posted 3 years ago

“Looked online for a small bass amp....but they don't have any amps at all. Guitar shops in Romford and Clacton on Sea allow customers to just walk into shop....no appointment needed. Shop always looks closed when you walk by. Shop by appointment notice makes customers feel that they are not wanted!”

Helpful Report

Posted 3 years ago

“Excellent customer service. Ordered my soprano cornet on Monday morning. Turned up on Wednesday. Excellent value for money as well saved£300 pounds on competitor price”

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Posted 3 years ago

“Walked into the chelmsford store today and wow. The piano collection was fantastic. Jo was very helpful with a couple of inquiries i had on a couple of smaller items i wanted. Very warm welcome and great customer service .”

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Posted 3 years ago

“I didn't know to book an appointment, but on arrival at the Westcliff shop I was able to buzz and request a walk-in appointment. The gentleman who served me was helpful and I was able to purchase the accessories I'd hoped for. Thank you!”

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Posted 3 years ago

“First class service, speed of delivery amazing, very pleasant and helpful to talk to and nothing was to much. I know where to come to next time”

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Posted 3 years ago

“I have been a customer of Allegro Music for around 30 years. I recently upgraded my Tyros 2 keyboard and received excellent service as always. My new keyboard was delivered and set up for me and my old keyboard collected as the same time. Allegro music are very good at providing very helpful advice and guidance. Thank you!”

Helpful Report

Posted 3 years ago

“There was a slight delay to my order, but they rang me straight away to let me know. Very courteous and professional throughout- vey happy with Allegro’s service and would definitely recommend.”

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Posted 3 years ago

“Very happy with my guitar lessons. Jack has been very patient and I’m happy with my progress with Jacks guidance”

Helpful Report

Posted 3 years ago

“Excellent service - booked an appointment as I was looking to buy a piano. Jo Cocklin provided a warm, friendly, attentive and professional overview of their current stock. The front door is locked during appointments to allow a quiet and uninterrupted slot for customers to browse, test and choose what they are looking for - yet with no pressure at all to buy. I very much enjoyed Jo's demos too! The other staff were very friendly too and made it far more of a personal experience. Highly recommended and am looking forward to receiving my piano! Thank you.”

Helpful Report

Posted 3 years ago

Allegro Music is rated 4.8 based on 1,828 reviews