Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,004 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and items as described. The item I ordered was Heel Lifts, thin and weighing very little, I thought that a small discount for multiple items would have been appropriate as the postage would not have increased? Otherwise satisfied.”

Helpful Report

“Very happy with my trainers, cheapest I found on the internet, and responded when I had a query 👍”

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“Great specialist shop; I purchased a third pair of the super comfortable and durable 'flip flops from Oofos Oolala. Great for walking in and do not fall off your feet; strongly made as they should be for 50 quid but last for ever.”

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“Although all my order was not available I was notified And solved quickly.Order despatched quickly and free delivery.”

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“Always helpful and knowledgeable”

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“Delivery of the correct item was about five days not bad during C19 . The running shoes I have bought are excellent . Thank you Alexandra sports for keeping going so well during C19.”

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“I recently replaced my old OOFOS Original Sport Recovery Mens Sandals with a new pair and bought my wife a ( womans ) pair as well. They are a super comfortable and durable slip on shoe and I would highly recommend them.”

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“Good, specialist sports shoe store staffed by knowledgeable and helpful staff.I was making a repeat purchase of an expensive but really good, comfortable flip flop !”

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“Straightforward transaction, good shoes at good price- Thank You!”

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“We paid for an item to be delivered the next day by the Royal Mail guaranteed delivery but this arrangement broke down as the Royal Mail missed its target and the item took 48 hours , mid week, to reach us. We drew Alexandra Sports attention to this in the hope that they would seek compensation from the Royal Mail as they are entitled. As for customers they should be wary of paying for guaranteed delivery or signed for delivery items by the Royal Mail. In our case the Royal Mail has missed its targets no less than three times with items sent over the last month, including one case where an item was lost altogether, and another when an item sent to an address in London was sent to Aberdeen before finding its way four days late to the correct address. The moral is that Royal Mail can be relied on to let you down”

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“All good in the end. Staff very nice and knowledgeable.”

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“Very comfortable shoe and a good price in the sale.”

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“Unfortunately due to an inventory error my online order could not be fulfilled. But every effort was made to obtain the product and to post it to me first class. I was well pleased with the attitude of the person handling my order and for the efficient completion to my satisfaction.”

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“Not a lot.”

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“........ . ... .”

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“Product as described, received promptly and exceeded quoted delivery time. Efficient and welcome service, sadly product chosen not effective for my needs, and no reflection on supplier should be imputed.”

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“Supplied my nre shoes”

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“Good customer service, goods were tracked so knew exactly when to expect delivery.”