Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,099 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service very professional, although I never received my gait analysis via email, but this could have easily been a mistake. 10/10”

Helpful Report

“Very helpful personable company; I had a query about Returns so I called the number, spoke to a real person(!) without any delay and was given a swift reply. My husband has great difficulty finding shoes that fit comfortably and is very pleased with these Walking Shoes. Sturdy and strong leather. Shame they are only available in Black, he would have liked Brown.”

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“Good customer service. I will use the store again.”

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“Good service, reliable, local. This review template doesn't recognise that the goods might have been ordered online.... See questions below where it was impossible to leave an accurate reply”

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“Prompt service and items as described. The item I ordered was Heel Lifts, thin and weighing very little, I thought that a small discount for multiple items would have been appropriate as the postage would not have increased? Otherwise satisfied.”

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“Very happy with my trainers, cheapest I found on the internet, and responded when I had a query 👍”

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“Great specialist shop; I purchased a third pair of the super comfortable and durable 'flip flops from Oofos Oolala. Great for walking in and do not fall off your feet; strongly made as they should be for 50 quid but last for ever.”

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“Although all my order was not available I was notified And solved quickly.Order despatched quickly and free delivery.”

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“Always helpful and knowledgeable”

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“Delivery of the correct item was about five days not bad during C19 . The running shoes I have bought are excellent . Thank you Alexandra sports for keeping going so well during C19.”

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“I recently replaced my old OOFOS Original Sport Recovery Mens Sandals with a new pair and bought my wife a ( womans ) pair as well. They are a super comfortable and durable slip on shoe and I would highly recommend them.”

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“Good, specialist sports shoe store staffed by knowledgeable and helpful staff.I was making a repeat purchase of an expensive but really good, comfortable flip flop !”

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“Straightforward transaction, good shoes at good price- Thank You!”

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“We paid for an item to be delivered the next day by the Royal Mail guaranteed delivery but this arrangement broke down as the Royal Mail missed its target and the item took 48 hours , mid week, to reach us. We drew Alexandra Sports attention to this in the hope that they would seek compensation from the Royal Mail as they are entitled. As for customers they should be wary of paying for guaranteed delivery or signed for delivery items by the Royal Mail. In our case the Royal Mail has missed its targets no less than three times with items sent over the last month, including one case where an item was lost altogether, and another when an item sent to an address in London was sent to Aberdeen before finding its way four days late to the correct address. The moral is that Royal Mail can be relied on to let you down”

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“All good in the end. Staff very nice and knowledgeable.”

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“Very comfortable shoe and a good price in the sale.”

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“Unfortunately due to an inventory error my online order could not be fulfilled. But every effort was made to obtain the product and to post it to me first class. I was well pleased with the attitude of the person handling my order and for the efficient completion to my satisfaction.”

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“Not a lot.”

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“........ . ... .”

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“Product as described, received promptly and exceeded quoted delivery time. Efficient and welcome service, sadly product chosen not effective for my needs, and no reflection on supplier should be imputed.”

Helpful Report

Alexandra Sports is rated 4.9 based on 1,099 reviews