Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,103 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,103 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a watch on line. Contacted a couple days later to say that they had spotted a problem with the watch however they had organised a replacement. Offered an alternative if I didn't want to wait as it happens it was only a couple days. Good proactive customer service.”

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“Good service, happy with the product. Recommended!”

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“My current off-road shoes (UK Gear's PT1000) have reached their thousandth mile and although I reckon they still have several hundred miles of life left, I thought I should get a replacement pair to be on the safe side. I have to say that I was so impressed by the PT1000s that I wanted to get another pair, but sadly the company does not appear to be making them any more. Cue a long and very confusing search for an alternative ending with the purchase of the Mizuno Wave Cabrakan 5. I have now given the Waves a full workout in three training runs (10k, 15k, 20k) over a mix of familiar terrain: road, shingle, stony tracks, muddy paths, forest trails soft sand and wet sand. The routes covered sections of steep ascent and descent on most of these terrains. They had much to live up to, and I must say that overall I am pleased with their performance. There is plenty of room in the 'toe box and the fit around the mid-foot is snug. The fit around the heel is good, but not as secure as I would have liked - I suspect I may end up losing a shoe in deep sucky mud! The back of the shoe is sufficiently low that there is no pressure or rubbing on the achilles tendon. The cushioning is good and welcome on the smoother harder surfaces. Ventilation is good too - even after the longest run my feet didn't feel hot and were not overly wet. For me the stability of the shoes over rough terrain (compacted, stony trails) and their poor traction over soft sand are their most noticeable weaknesses compared with the PT1000s - hence the four stars. I think that being slightly narrower they don't give as secure a feel on impact on rough surfaces (I found myself being more cautious than normal when running downhill on steep stony tracks) , and sink just that little bit further in soft (dry) sand - enough to make a hard run even harder! In conclusion, I think that the Waves will do me well and I look forward to see how many miles I can get out of them. The service from Alexandra Sports was excellent - worthy of five stars - the shoes were in stock and were delivered within two days of the order being placed, complete with instructions for their return in the event of my having changed my mind.”

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“Excellent service and some super speedy runners as well”

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“Amazing service and products! Love the Spi belt that I ordered ... didn't think you could fit as much as they say you can in one of these but I was able to carry every thing I needed and could have still put more in it. Made me run a bit more upright as well! The service I have had at Alexandra Sports has been incredible from start to finish. Can't ask for more really!”

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“I ordered through Alexandra sports after they were mentioned in a marathon book I am reading, I was finding it difficult to get the right width shoe from the usual online suppliers. I was really impressed with how quickly the order arrived & I will definitely be using them again. Excellent service.”

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“Excellent prompt service and a very good product.”

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“Great, fast service”

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“I have been looking for a pair of Brooks Racer ST5 for a while at a sensible price. These were at a good price plus free p&p, on top of which despatch was quick with no fuss. I recommend Alexandra Sports for all the above reasons.”

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“Heel raising pads are excellent and what I was looking for. The price was good also & delivery prompt. I would like to see similar items available made from different materials, maybe a softer rubber, but overall a good item.”

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“As on previous occasions; very helpful and delivery prompt.”

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“Arrived promptly, ok packaging. The shoes are the 2006/7 model, which would have been good to be told about, but never mind. Hence the good price, I suppose.”

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“Very speedy delivery ! Great!”

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“Went to see these guys and girls in October as my wife wanted to move on with her running but I was worried she was suffering achilles pain. Super chap spent an age sorting some new running shoes for her and she hasn't had a pain since! Think that's good? Well here's another. I'd also been inspired by Mrs C and ran a little but knees were a little saw after short runs (my limit). I cycle 40-50k regularly so it wasn't knees per se. Apparently my runners were more for jeans than shorts! So we came away with two pairs and both pain free since. Was the visit worth it? Yep. Would I/we recommend? Sure thing.”

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“Great company. Superb product. Great service.”

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“Great range of items, in stock in my size, ordered and arrived swiftly. Great transaction”

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“Usually take a trip down to the Portsmouth store, but as it was the lead up to Christmas I just ran out of time. Went online and found the new version of my New Balance 940's The description was clear and concise, important for me as I over pronate so needed to make sure I had the right style for me. Picture quality was great so could easily compare to my current runners. Arrived swiftly before the weekend, was impressed as it was Christmas. Fitted perfectly and have been consistently clocking up great results. Was happy to buy online as I know from visiting the store that Alexandra Sports give great customer service and that if there were any issues they would be happy to sort. Would thoroughly recommend for online purchases but would also urge you to pay them a visit, it's a great experience.”

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“I'm a convert to Alexandra, service is excellent why go anywhere else? You will only wish you had gone to Alexandra”

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“I found the site easy to use and order from. my ordered items were prompt and on time arriving. The whole service was excellent.”

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“Order was despatched on same day and was exactly as described. Will use again.”

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Alexandra Sports is rated 4.9 based on 1,103 reviews