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Akita Systems Limited Reviews

4.8 Rating 319 Reviews

97 %

of reviewers recommend Akita Systems Limited

Company Reviews

4.8

Based on 319 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01732 762675

Email:

info@akita.co.uk

Location:

Unit 15, Nepicar Park, London Road
Wrotham
TN15 7AF

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Akita Systems Limited 5 star review on 24th January 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Agile and responsive to mine and my users requests. Guys are all knowledgeable, no need to battle through 1st, 2nd, 3rd line guys to get to someone sensible (if you grow, you must keep the small team ethos and continue with that). Keep up the great work.”

“All round great service although a couple of your Technicians let you down. Gareth is an absolute star - if all of your guys were like Gareth we would be even happier”

“Akita always get back to me quickly when I report an IT problem. They are also always able to fix the problems I call about that.”

“Professional, polite, always happy to help.”

“always quick to response to enquiry”

“very helpful, fix most issues same day”

“Excellent 5* Service, as ever! The engineer was very polite, friendly and dealt with my problem quickly and efficiently. I would 100% recommend to anyone looking for first class IT Support.”

“They are usually very quick with their response time”

“Akita inspire confidence and it's a warm and cosy feeling. We've been working with the IT specialists for about 14 years and they're always there, whenever needed. The best praise that we can offer is that we don't often think about them.”

“Our Set up and Install person Ben, was very helpful and provided us with Solutions.He was always happy to "go the extra mile."”

“The problem was sorted before a meeting in less than 20 min. thank you”

“As a remote worker, I have called on Akita when I am having difficulty and require a speedy solution. Akita have never let me down and all the agents have been very helpful.”

“Gave access to a personal email mailbox”

“they all seem to be able to assist my self as quickly as they can ,wish our other people could have the same dedication as your team thanks very much for last year merry Christmas and a very happy new year to you all ,bill mcavoy”

“I find most , if not all, of the staff friendly, supportive and prompt in responding to queries.”

“Akita always provide us with a prompt and efficient service. Tom helped us set up our network and the team have guided us where we needed help.”

“After 10 mins was able to find a solution”

“I asked an operator to install a program on my PC and it was addressed very quickly”

“efficient to repair”

“We have worked with Akita for many years now. They have always provided a first class service! Keep up the good work!”

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Akita Systems Limited is rated 4.8 based on 319 reviews