AJ Voyage Reviews

Name: AJ Voyage
Address: Unit E, Baltic Park, Saltmeadows Rd, Gateshead
Rating: 4.85

4.9 Rating 15,512 Reviews

97 %

of reviewers recommend AJ Voyage

4.9

Based on 15,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About AJ Voyage:

Your online destination for the BADDEST footwear and fashion around, level up your look with the latest arrivals and hit us up on instagram @ajvoyage.

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AJ Voyage 5 star review on 13th August 2026

964

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely sandals very comfortable and a good price I love them and ones I bought previously. Delivered promptly as well and well packaged Would recommend”

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Posted 4 years ago

“I purchased some sandals a few weeks ago very pleased with them Would definitely recommend this company”

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Posted 4 years ago

“The item was quickly delivered and well packaged, unfortunately the shoe did break on first time wearing them, however customer service has been brilliant so far and responded immediately”

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Posted 4 years ago

“Fast delivery, true to size ❤️”

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Posted 4 years ago

“I had ordered a couple of pair of boots and were very very happy with them, fit true to size and look great. Last month I ordered a pair of sandals and was so happy when they arrived. However after only wearing a couple of times the strap completely broke. I was gutted and so disappointed, this happened whilst at work and was quite embarrassing. I contacted customer services who sent me a postage link to return the sandals. I advised I wanted a replacement as they were ordered for my upcoming holiday. CS advised to put a note in with the returned sandals explaining what the issue was and also stating I wanted a replacement pair, I did this and sent the sandals back. I emailed CS with the proof of postage receipt and again asked if a replacement could be sent out asap as I really wanted these to go away with. 3 days later I had an email advising that my refund had been processed. Again I was very disappointed as I had stated numerous times I wanted a replacement! I contacted CS again and advised what had happened, to which they replied asking if I had included a note with the return sandals which I had. After expressing my disappointment and the fact I found CS unsatisfactory as no resolution was offered I was told I needed to re order the sandals as a refund had been given. I asked if there was a discount code I could have as when I initially ordered the sandals there was a 10% off code to which they replied no. So I am expected to reorder sandals and pay more than what I did originally, because they were faulty and CS couldn’t action my request correctly for a replacement pair. Due to the issues and constant poor customer service I will not be ordering again which is a real shame as I have been recommending AJ Voyage to all my friends since having the boots but I will now be telling them of all my problems I had recently. I really feel your CS department needs looking at and perhaps additional training needs to be given when dealing with complaints. One very unhappy customer here.”

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Posted 4 years ago

“My shoes are sooo comfy, love them”

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Posted 4 years ago

“Love my sandals Quick delivery too”

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Posted 4 years ago

“Great service and product quality. Highly recommended”

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Posted 4 years ago

“Im always in 2 minds purchasing online...i took a risk buying a pair of your shoes....omg they are the most comfortable shoes i own....i ordered a 2nd pair in another colour....love them...x”

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Posted 4 years ago

“Great quick efficient service fast a reliable. Really good quality sandals.”

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Posted 4 years ago

“Lovely shoes I bought my second purchase from you.”

AJ Voyage 5 star review on 16th May 2022

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Posted 4 years ago

“Was sent a faulty pair of shoes on 1st order. Sent back for replacement. Was then refunded instead of replacement and charged £1.99 for returning. Re ordered same shoes as I wasn’t sent replacement. They arrived with the same fault: in fact they are the same exact shoes I returned! Been sent back to me. Which I’m about to return and no doubt charged £1.99 again for the pleasure. Very bad 1st and second experience”

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Posted 4 years ago

“Ordered sandals that broke but customer service was really fast and replaced those sandals with booths, which i’m completely obsessed with.”

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Posted 4 years ago

“i reported my last purchase had broken havent heard back off them”

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Posted 4 years ago

“I love boots from here and I won’t go anywhere else !”

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Posted 4 years ago

“I have multiple favourite sandals from you and my wish list is just endless but when i received my gifted sandals a few weeks ago I was absolutely over the moon. I received them extremely quickly, in a beautiful box and they were just fab! I did my collab video the same day as received which went down well. The shoes are such great quality and so beautiful. Once I am working full time (I’m currently part time due to be a mum of a 1 year old) I will defiantly be adding more to my collection”

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Posted 4 years ago

“Super product excellent service”

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Posted 4 years ago

“Shows are so comfy and light on the feet absolutely love the them and will definitely be back for more 😍 I also got a mystery box with some really nice canvas sandals always nice to get a surprise”

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Posted 4 years ago

“Super quick delivery! And the sandals are so comfy! Wore them all day and not a blister in sight”

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Posted 4 years ago

“Love my gladiator sandals!Great quality and look amazing. Arrived quickly, well packaged.”

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Posted 4 years ago

AJ Voyage is rated 4.9 based on 15,512 reviews