AJ Voyage Reviews

Name: AJ Voyage
Address: Unit E, Baltic Park, Saltmeadows Rd, Gateshead
Rating: 4.85

4.9 Rating 15,528 Reviews

97 %

of reviewers recommend AJ Voyage

4.9

Based on 15,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About AJ Voyage:

Your online destination for the BADDEST footwear and fashion around, level up your look with the latest arrivals and hit us up on instagram @ajvoyage.

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AJ Voyage 5 star review on 13th August 2026

964

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had ordered a couple of pair of boots and were very very happy with them, fit true to size and look great. Last month I ordered a pair of sandals and was so happy when they arrived. However after only wearing a couple of times the strap completely broke. I was gutted and so disappointed, this happened whilst at work and was quite embarrassing. I contacted customer services who sent me a postage link to return the sandals. I advised I wanted a replacement as they were ordered for my upcoming holiday. CS advised to put a note in with the returned sandals explaining what the issue was and also stating I wanted a replacement pair, I did this and sent the sandals back. I emailed CS with the proof of postage receipt and again asked if a replacement could be sent out asap as I really wanted these to go away with. 3 days later I had an email advising that my refund had been processed. Again I was very disappointed as I had stated numerous times I wanted a replacement! I contacted CS again and advised what had happened, to which they replied asking if I had included a note with the return sandals which I had. After expressing my disappointment and the fact I found CS unsatisfactory as no resolution was offered I was told I needed to re order the sandals as a refund had been given. I asked if there was a discount code I could have as when I initially ordered the sandals there was a 10% off code to which they replied no. So I am expected to reorder sandals and pay more than what I did originally, because they were faulty and CS couldn’t action my request correctly for a replacement pair. Due to the issues and constant poor customer service I will not be ordering again which is a real shame as I have been recommending AJ Voyage to all my friends since having the boots but I will now be telling them of all my problems I had recently. I really feel your CS department needs looking at and perhaps additional training needs to be given when dealing with complaints. One very unhappy customer here.”

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Posted 4 years ago

“My shoes are sooo comfy, love them”

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Posted 4 years ago

“Love my sandals Quick delivery too”

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Posted 4 years ago

“Great service and product quality. Highly recommended”

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Posted 4 years ago

“Im always in 2 minds purchasing online...i took a risk buying a pair of your shoes....omg they are the most comfortable shoes i own....i ordered a 2nd pair in another colour....love them...x”

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Posted 4 years ago

“Great quick efficient service fast a reliable. Really good quality sandals.”

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Posted 4 years ago

“Lovely shoes I bought my second purchase from you.”

AJ Voyage 5 star review on 16th May 2022

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Posted 4 years ago

“Was sent a faulty pair of shoes on 1st order. Sent back for replacement. Was then refunded instead of replacement and charged £1.99 for returning. Re ordered same shoes as I wasn’t sent replacement. They arrived with the same fault: in fact they are the same exact shoes I returned! Been sent back to me. Which I’m about to return and no doubt charged £1.99 again for the pleasure. Very bad 1st and second experience”

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Posted 4 years ago

“Ordered sandals that broke but customer service was really fast and replaced those sandals with booths, which i’m completely obsessed with.”

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Posted 4 years ago

“i reported my last purchase had broken havent heard back off them”

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Posted 4 years ago

“I love boots from here and I won’t go anywhere else !”

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Posted 4 years ago

“I have multiple favourite sandals from you and my wish list is just endless but when i received my gifted sandals a few weeks ago I was absolutely over the moon. I received them extremely quickly, in a beautiful box and they were just fab! I did my collab video the same day as received which went down well. The shoes are such great quality and so beautiful. Once I am working full time (I’m currently part time due to be a mum of a 1 year old) I will defiantly be adding more to my collection”

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Posted 4 years ago

“Super product excellent service”

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Posted 4 years ago

“Shows are so comfy and light on the feet absolutely love the them and will definitely be back for more 😍 I also got a mystery box with some really nice canvas sandals always nice to get a surprise”

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Posted 4 years ago

“Super quick delivery! And the sandals are so comfy! Wore them all day and not a blister in sight”

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Posted 4 years ago

“Love my gladiator sandals!Great quality and look amazing. Arrived quickly, well packaged.”

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Posted 4 years ago

“Great item exactly as shown on website and so comfortable! Very fast delivery :)”

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Posted 4 years ago

“Excellent product every time and fast shipping and good customer service”

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Posted 4 years ago

“First time ordering from here and definitely won’t be the last! Amazing quality shoes with super speedy delivery, can’t wait to order again soon!”

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Posted 4 years ago

“I bought a pair of sandals great quality and fast delivery. Would recommend to friends and family.”

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Posted 4 years ago

AJ Voyage is rated 4.9 based on 15,528 reviews