Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.83

4.8 Rating 2,744 Reviews

96 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st time experience purchasing from this company & I can’t fault the service I received from purchase to delivery. The item I ordered was a birthday gift & the packing was A1 & the greeting card included the personal message. The were up to date emails keeping me informed from purchase to delivery.”

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“product great and super quick delivery. What is more they picked up that I had made an error messaged me about it and then put it right. Excellent.”

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“Love the product...and the time it took from order to delivery was efficient and fast.”

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“Very efficient top quality service . The Button lamp in sage and blue photograph frame (with our requested photo inside) are so lovely, beautiful in design and are just as shown on the website. They arrived well wrapped and in such a short time after ordering. Extremely pleased with both service and products. Can highly recommend.”

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“Really beautiful!”

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“Love this new LED lamp, lovely subtle light and great colours”

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“Just the most wonderful products in superb colours”

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“Very helpful, quick to reply and send out a replacement … I was really impressed with the service , so a big thank you”

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“Delighted with product”

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“Beautiful quality frames, arrived in superb order and look amazing out!”

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“Very impressed with your products. Hope to purchase more.”

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“Bought from them on a couple of occasions. Very helpful and easy to deal with.”

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“Beautiful frame which arrived in good packaging.”

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“I ordered the Chambray Round Salt/Pepper Mill. It arrived slightly damaged. The response from the customer team was outstanding - they replaced the mill immediately - no quibble.”

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“Fantastic sets of mills! We are very pleased with them. One set was a gift, which was very well received. One of the mills was faulty, spoke to customer services who replaced it immediately. Fast and effective service. I can’t rate the company, customer services and all their lovely products , any higher. Will absolutely recommend.”

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“Lovely merchandise and quick, efficient service and delivery.”

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“The customer service has been fantastic! I had a fault on Salt/Pepper mill I ordered and they did not hesitate to replace my order straight away. I had a new one in my hands within a matter of days. Thank you Addison Ross!”

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“Having been thrilled with a pink bobbin mill as a gift, I ordered a buddy. Super speedy response to my return (nothing wrong, I just changed my mind about design) - my new salt and pepper mill arrived so quickly. Fabulous service, beautiful designs and great quality.”

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“I wanted a special frame for a very special family photograph, and I was so pleased with this mango wood-veneer frame. It really is lovely, and it arrived beautifully wrapped, and very quickly. I will definitely buy from you again. Thank you.”

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“They do a great job and also amazing customer service. Two of the frames in my original order were not right and Cath was very responsive on the phone and helped me get the right one. Highly recommend!”

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Addison Ross is rated 4.8 based on 2,744 reviews