Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.83

4.8 Rating 2,744 Reviews

96 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to call your office to ask your colleague to put a birthday message in with my gift. She was extremely helpful and carried out my request. Thankn you to her.”

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“Delighted with the personal service I recieved from your colleague Veronica after I made an ordering mistake My order - 4 (7x5) frames arrived very promptly with the correct photos inserted into the different coloured frames Thank you”

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“I have bought many items over the years from Addison Ross. They are great quality. Everything arrives as promised and the tray was posted very quickly - thank you. I love this little tray and that is why it is a wedding gift which will be perfect for the newly weds.”

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“Fantastic company!”

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“I wanted this frame earlier in the year , but was sold out, I had an email reminder to,say it was back in stock, so was really pleased you did that, as I had forgotten all about it. Has now arrived. And it's lovely, extra points, for providing free photo to put in it too. Thank you very much, most impressed.”

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“Love the colour and a great pepper mill”

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“My order was processed quickly and a request I'd made re packaging was acknowledged and adhered to. The delivery arrived on time, perfectly wrapped and both sets of mills looked great and work well. Great service, great products. Would recommend!”

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“Lovely quality frame, and very speedy delivery.”

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“This purchase was delivered promptly and I am yet to give it as a present. I am sure the recipient will be delighted as I have made previous gifts of your products which have been a great success. Thank you.”

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“Beautiful photo frames. Efficient and helpful service. Delighted and would not hesitate to order again.”

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“I bought a few Addison Ross frames a few years ago but the finish had started to deteriorate. When I contacted them they were incredibly helpful and very generous replacing all the damaged frames free of charge. It’s very refreshing to find such excellent customer service nowadays and I wouldn’t hesitate in recommending them”

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“The cutest thing ever 🥰 has three levels of brightness and simply looks so good wherever I place it. Gorgeous colour, shiny quality coating and heavier than anticipated. Overall, I love it ❤️”

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“I wanted to send a photo frame to my dear friends in Sydney who are about to host my 60th birthday party. Rang Addison Ross to ask about posting it, spoke to a really helpful lady and bingo, all done! My friends are delighted and my credit with them (for now..) is excellent, all thanks to Addison Ross!”

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“Excellent customer service, beautiful frames, 2 x Locket in Gold frames purchased. Very satisfied and good company to deal with.”

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“My five year old great niece had some photos taken of her in a beautiful natural garden, one photo in particular reminded me of the photographs Julia Margaret Cameron took years ago, so it needed a special frame, Addison Ross provided me with that frame, a perfect fit, and in my great nieces favourite colour.... pink.”

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“Gorgeous, well made ,well packaged and absolutely delighted with the mother of pearl frame.”

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“The initial item was damaged, but the service to remedy this was fantastic. I now have a great quality product and a company who I would highly recommended to anyone. Outstanding!”

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“Lovely quality frame . Quick service too. Nice idea being able to add a photo”

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“Perfect as usual! I have adorned my kitchen dresser with lots of Addison Ross frames in many different gorgeous colours and they look fabulous! Thank you”

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“Customer service first class .Delivery excellent .”

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Addison Ross is rated 4.8 based on 2,744 reviews