Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 23rd March 2024

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered sandpit 2 days after ordering. Carton was badly damaged and reported same as did not want to unpack.(job for the grandchildren) . Immediate Positive response From activity toys. In fact the sandpit was not damaged and looks extremely robust”

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Posted 4 years ago

“A lot of money for 10 short pieces of wood”

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Posted 4 years ago

“The toy is very good quality and colorful，kids love it. Delivery was fast. Very satisfied.”

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Posted 4 years ago

“Great product and super speedy delivery. Really pleased.”

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Posted 4 years ago

“My two energetic boys are loving this in the garden 👍🏻”

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Posted 4 years ago

“This is possibly the worst thing I've ever bought. Its basically a box of pieces of wood. There are no pre drilled holes which make it impossible to put together. We can't get a drill into the corners and the screwdriver has worn away the holes in the obviously very cheap screws. Its currently in pieces in my dining room as well cannot put it together. Nightmare.”

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Posted 4 years ago

“My kids absolutely love Wagon for 2, it’s a perfect toy to take on holiday but we also use it when we take our dog for a long walk. Outstanding customer service and super quick delivery from ATD. Highly recommended!”

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Posted 4 years ago

“All parts delivered in good condition Thank you”

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Posted 4 years ago

“Delivery on time easy to assemble Every thing spot on!!!”

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Posted 4 years ago

“Quick service. Best price. Great product!!”

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Posted 4 years ago

“My one year old son loves this, especially putting the balls in the tube and ball pit. Easy to put together and extremely fast delivery.”

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Posted 4 years ago

“Very good service and quick delivery, came within day's”

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Posted 4 years ago

“Ordering of product very and delivered the next day outstanding!”

Activity Toys Direct 5 star review on 25th July 2020

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Posted 4 years ago

“Quick delivery, easy to assemble and my children are loving it. Keep it up.”

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Posted 4 years ago

“The children's swing I bought was the cheapest I could find of the particular make. It was delivered free of charge the next day. It does not get any better than that so I will certainly use this company again in the future.”

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Posted 4 years ago

“As my purchase has not been used yet, I feel it would be unfair to make a judgement ; however if you gave purchases more time and allowed them time to judge you would get a true and fair assessment . I’m sure you have confidence in your product, so please allow time to make a true finding. Many thanks”

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Posted 4 years ago

Hi Lillian, We do send both a company review along with a product review. The company review is sent first to give a review of the service you have experienced. The product review is sent on a later date, this is to give you time to test the product out. Hope this clears things up. Kind Regards, Activity Toys Direct.

Posted 4 years ago

“Excellent purchase. Efficient from ordering to delivery.”

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Posted 4 years ago

“Excellent Customer service, free next day delivery, competitive prices. Will definitely be buying from them again in the future.”

Activity Toys Direct 5 star review on 23rd July 2020

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Posted 4 years ago

“We are really pleased with the swing and the quick delivery. The only downside is that the swing seat is a bit of a odd shape and the children keep slipping off of it. I had another swing seat I put on which seems much better. Otherwise a great product.”

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Posted 4 years ago

“My son loves his new kitchen he got for his birthday! Quick delivery, letting me know about delivery through email so I knew when to expect it and it was in a Discreet box so he didn’t know, all pieces there so no disappointment. Was a tad tricky to build hubby said, but hey was well worth it! His fave toy. He hasn’t stopped playing with it! Highly recommend this site and the kitchen. Thank you!”

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Posted 4 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews