Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,962 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We wanted to get one for years and I’m glad we finally bought one with our youngest being 2. It took a bit of force fix the expansion pack, in the end we turned it upside down and really had to force it into place, so that’s why I’ve not given it 5 stars. Otherwise couldn’t recommend it enough.”

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Posted 3 years ago

“We purchased this push and ride on car for our daughter's first birthday. It was easy to put together. The handle is sturdy and there is a seat belt which is fantastic for pushing her around outside. She loves to ride on it and it's easy to manoeuvre inside the house too. The only reason why we have given the review 4 stars is because we ordered our little girl the pink push and ride on car and not the red one received. We only realised this when we opened the box on her birthday. Disappointing but the product in itself is highly recommended.”

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Posted 3 years ago

“Transaction was easy but the communication on delivery wasn’t great. The item arrived a day after I’d requested and if I hadn’t rang to enquire I wouldn’t have been notified”

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Posted 3 years ago

“This is a Christmas present for my granddaughter so she hasn’t received it yet but I am sure she will be delighted”

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Posted 4 years ago

“It came quickly and everything is there from what I can see so happy with it. And we're see what my son thinks come xmas day.”

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Posted 4 years ago

“Good would highly recomend”

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Posted 4 years ago

“The waterfall is a great success with the children. Colourful, good quality plastic, easy to assemble, good height for a 2 and 3 year olds. Both of them can play at the same time. Not happy with the delivery. The driver left the big box on the doorstep in London without waiting for someone to take it. It took me 60 sec to open the front door and the driver had already gone.”

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Posted 4 years ago

“The Step2 Waterfall Water wall is double sided. More than one child can play with it at once but more pieces would be nice to avoid squabbles. The children love scooping the water from the basin and pouring it into the top and Watch it travels through the zigzags, funnels and spinners. Move the pieces is a good idea, so the children could move them around to create a new water maze. There is a 13 piece accessory set is not enough for more than one child, so more pieces would be better.”

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Posted 4 years ago

“Customer service was fantastic, very prompt response to emails.would have given 5 stars but courier company they use let them down”

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Posted 4 years ago

“The climbing frame itself is absolutely perfect for my 2 year old, he absolutely loves it! My critism is that a lot of the holes do not align properly which meant it was impossible to screw certain parts fully making it less secure and it's okay for me as I only have the 1 child but the picture is deceiving, there's no way 3 children can play on it with a lot of space so If anyone has more than 1 child bare that in mind. Overall worth the money and a great addition to the garden.”

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Posted 4 years ago

“Ok l would of given 5 star 🌟 but the item I ordered was missing a part...I called to notify them of this. No problem at all, as it was dealt with immediately and I received it the following day. Great service and delivery . Thankyou”

Activity Toys Direct 4 star review on 13th May 2021

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Posted 4 years ago

“The website was easy to use. The product was £5 cheaper than on other websites. The water wall came on the day I was expecting it. The only difficult part was screwing the screws into the plastic.”

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Posted 4 years ago

“Although the box was quite badly damaged, the contents look unharmed. It’s for my grandson birthday in May so it has not been built yet”

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Posted 4 years ago

“Item was as described. Ordering was straight forward. The only thing that could have been better was having tracking information as was a large item, it said to ensure you are at home on the given delivery date (there was no option to choose the date), it then didn’t turn up on the day stated but came the following day.”

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Posted 4 years ago

“Very pleased with my purchase”

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Posted 4 years ago

“Purchase for grandchildren they love it really sturdy”

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Posted 4 years ago

“Only thing wrong with this is it doesnt have all the holes in where should be. X”

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Posted 4 years ago

“Toy looks fab, excellent delivery although two small marks on the cover would have returned but had no time”

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Posted 4 years ago

“Great product , some instructions not clear , but got it built took over 6 hours, would have give a 5 if instructions where clearer”

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Posted 4 years ago

“Quick delivery and arrived in good condition. The price was also the cheapest online.”

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Posted 4 years ago

Activity Toys Direct is rated 4.6 based on 2,962 reviews