Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed. Money taken out of my account 9 days ago and nothing. No confirmation of my purchase and no sign of the swing set I ordered. Waiting for a reply to my email. Not impressed at all given that my grand daughters birthday is in 4 days time.”

Helpful Report

Posted 6 years ago

Hi Stephen. We're sorry for any disappintment and confusion here - On the order we received through our website, the 29th of October has been picked for delivery. If you would like this changed to be delivered as soon as possible, please give us a call on 0800 028 1168, or email us at mail@activitytoysdirect.com and we will get this sorted for you.

Posted 6 years ago

“Bought the kitchen for my Grandsons, they absolutely love it. Really sturdy with some great features. The light under the units doesn’t work but isn’t really a problem. Arrived quickly and easy to build. Would buy from this Company again.”

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Posted 6 years ago

“Best price on the market fast fuss free delivery can’t fault them”

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Posted 6 years ago

“Dilivery was fast and delivery driver was really nice and helped unload it”

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Posted 6 years ago

“good product and arrived on time.”

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Posted 6 years ago

“The kids love it and it is easy to manoeuvre.”

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Posted 6 years ago

“Excellent service excellent product boys love it perfect highly recommended thank you”

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Posted 6 years ago

“I phoned to make my order as I had difficulty on the internet. The gentleman I spoke to was very efficient and pleasant and processed my order quickly. My items came the next day as promised. My grandchildren have enjoyed the Thomas roller coaster.”

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Posted 6 years ago

“Order not received yet”

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Posted 6 years ago

“5 stars for next day delivery, great service. Ordered 4pm, delivered by 11am. However 1 star for the ignorance displayed by the delivery man, talking on his phone the entire time from pulling up outside, rummaging around in his van, then dumping the very large box by the door and walking away. He only spoke to say "sign" and walked off. Haven't opened the packages yet but fully expect them to be in good condition.”

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Posted 6 years ago

“It is the perfect addition to my little boys bedroom. He absolutely loves it and so does my daughter. Very easy to put together. Very sturdy. Came next day delivery. I honestly couldn’t be happier. It looks lovely.”

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Posted 6 years ago

“delivery of this toy was a joke no time slot at all sat waiting 2 full days, when i got intouch with them to be told driver had knocked but didn't leave nothing through the door to contact them on, so was late getting toy for my sons birthday he loves it but its just bits of plastic soo over priced for what it is wouldnt recommended it to anyone”

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Posted 6 years ago

“Fab item. My boy (age 6) couldn't wait to play on it. Very sturdy. Lots of fun.”

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Posted 6 years ago

“Excellent good product and delivered on time”

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Posted 6 years ago

“Unfortunately we have had a disappointing experience. Spent over £600 with this company. The climbing frame was missing parts upon delivery which we are still awaiting for. Extremely poor quality on the play house with split wood and nails stuck out. Having to return both. Waste of time ordering from them.”

Helpful Report

Posted 6 years ago

We apologise for the delays in the climbing frame caused by our courier, and for the disappointment with the quality of wood on the playhouse. We have emailed you regarding all of the above, and your refund will be processed once all the pieces are back with us.

Posted 6 years ago

“Fantastic swing set very easy to put together with the right tools says 2 Men 2 hours did on my own in about 1 1/2 hours kids love to swing delivery service very prompt and evev helped carry up to garden thanks.”

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Posted 6 years ago

“Very good at deliveries? I recieved my order very quick.Thankyou.”

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Posted 6 years ago

“Hot wheels table great item grandson loves it , Fantastic service ordered in morning,arrived following day . 5 star service”

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Posted 6 years ago

“Exact item, top quality and incredibly speedy delivery. Thank you”

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Posted 6 years ago

“Excellent service. Delivered free the next day. Our grandson loves his new play kitchen.”

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Posted 6 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews