Access Diagnostics Reviews

Name: Access Diagnostics
Address: Access Diagnostic Tests UK Ltd, Unit 19 Shepheards Close, Aylsham Business Estate, Aylsham, Norfolk, Aylsham
Rating: 4.67

4.7 Rating 222 Reviews

94 %

of reviewers recommend Access Diagnostics

Company Reviews

Metrics

Info

4.7

Based on 222 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

About Access Diagnostics:

Access Diagnostics is the leading UK online fertility shop for ovulation tests, ultra early detection pregnancy tests, fertility lubricants including Pre-Seed and Conceive Plus, home fertility tests and lots more fertility stuff to help you conceive.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd, Unit 19 Shepheards Close, Aylsham Business Estate, Aylsham, Norfolk
Aylsham
NR11 6SZ

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Access Diagnostics 1 star review on 24th July 2022

Anonymous

Access Diagnostics 5 star review on 12th December 2021

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Access Diagnostics 3 star review on 10th January 2021

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant company bought tests from them for years.always great prices and quick delivery”

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Posted 4 years ago

Thank you for the wonderful review, its very much appreciated Kind regards Access Diagnostics

Posted 4 years ago

“5 stars for excellence all round.”

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Posted 1 year ago

“Bought ultra sensitive pregnancy test strips to test after our one and only shot at IVF. I've had two "false positives" from 2 different batches now, both of which came up before the control line did and stayed on the test. The first one even had colour. All within the time frame. Took other tests and even repeated with the same strips and still negative. It is absolutely heartbreaking and I don't think they should be sold without a warning on the main page to let people know about these faint lines and false positives. I have 3 more unopened packs of these awful tests and don't feel right passing them on to someone as they are clearly not fit for purpose.”

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Posted 2 years ago

Dear Emma, We are really sorry that you are finding using the pregnancy test strips difficult. These ultra early pregnancy test strips are all showing negative results. These are not positive results. The strong dark line on the photos is the control line. For a positive you are looking for a line that looks like the control line. The very faint lines that you are seeing are not positive results, but the substrate that is embedded into the pregnancy test strip which is what changes colour when it detects the pregnancy hormone hcg. Faint lines should always be ignored, what you are looking for is a BFP. A positive would appear like the control line i.e. a definite strong dark thick line. To avoid seeing this substrate line you may be better to choose a digital pregnancy test kit, as the membrane is hidden from view and the digital reader only detects a positive when there is a very strong line. You may find this information on faint lines on pregnancy test strips helpful https://www.accessdiagnostics.co.uk/blogs/news/is-this-considered-a-positive-pregnancy-test Our customer support team will contact you after the weekend to resolve this for you. We are always happy to look at photos if you are having difficulty interpreting them. Kind regards Access Diagnostics

Posted 2 years ago

“Easy to find products I'm looking for, good prices, good expiry dates, quick delivery - have been using for some years and will continue to do so.”

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Posted 2 years ago

“Dieser Schwangerschaftstest zeigt im Gegensatz zu anderen Tests mega früh an. Ich kauf den schon seit Jahren. Er ist einfach super. Man muss nicht raten”

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Posted 3 years ago

“unfortunately i have not received my order yet..”

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Posted 3 years ago

“Was quick and easy to order and paid through PayPal. Plus the item I ordered had a short date so was sent a diffrent named item free of charge to replace it.”

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Posted 3 years ago

“Test results very accurate and had faint lines at 8dpo. Would recommend at a very reasonable price”

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Posted 3 years ago

“A++++++ Simple ordering Fast despatch Well packaged”

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Posted 3 years ago

“Been testing all times of the day and received faint positives... I was fed up of wondering if I were pregnant or not, so asked my husband to take a test and strangely, his also come up positive!”

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Posted 3 years ago

Dear Zoe, This sound sounds like a false positive. Faint lines are very confusing. This is one of the reasons Clearblue went over to a digital pregnancy test to avoid this confusion. It may be the substrate that is embedded into the test strips that you are seeing as it that does have a slight pale pinkish tinge. We would really appreciate it if you would send us a photo of your results and the batch number so that we can Investigate. The best time of day to test is test is first thing in the morning when you get out of bed as that is the time of day the urine is most concentrated. and just test once a day. What you are looking for is a definite strong positive dark line in the T area of the test strip. You may find this information on faint lines on pregnancy test strips helpful https://www.accessdiagnostics.co.uk/blogs/news/is-this-considered-a-positive-pregnancy-test I understand that our customer support team have contacted you to resolve this for you. Please do not hesitate to contact us if we can be of any further assistance Kind regards Customer Services Access Diagnostics

Posted 3 years ago

“Service always A* . Sent items quickly over Xmas . The Quality? . I’m not sure of the pregnancy test strips if these were a great batch, because I got some indents. Some came up with faint positives or none at all. I ended up using more strips . The cassette ones are way better!”

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Posted 3 years ago

Dear Janelle, Thank you for the positive feedback on the delivery service. This could be a faint positive result, if it appeared within the test time detailed in the instructions, and has not been digitally enhanced. You may find this information on faint lines on pregnancy test strips helpful https://www.accessdiagnostics.co.uk/blogs/news/is-this-considered-a-positive-pregnancy-test We will contact you to resolve this for you. Kind regards Customer Services Access Diagnostics

Posted 3 years ago

“Quality products, amd very quick delivery.”

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Posted 4 years ago

Thank you very much for your review, we really appreciate it. Best wishes, Kate Access Diagnostics

Posted 4 years ago

“Reliable business that I’ve been using for some years. Good price, good product, good expiry dates, and quick delivery.”

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Posted 4 years ago

Thank you for your review Alan, we very much appreciate it. Best wishes, Kate Access Diagnostics

Posted 4 years ago

“bon produit”

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Posted 4 years ago

Hi Christian, Thank you for your review, we really appreciate it. Best wishes, Kate

Posted 4 years ago

“Reliable pregnancy and ovulation sticks and quick delivery.”

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Posted 4 years ago

Thank you for your positive review, we really appreciate it. Best wishes, Kate

Posted 4 years ago

“Fast shipment”

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Posted 4 years ago

Thank you for your review, we very much appreciate it. Kind regards, Kate

Posted 4 years ago

“The WORST evap lines I’ve ever seen. Some were even dark and pink. Would NOT recommend these whatsoever. Heartbreaking.”

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Posted 4 years ago

We are very sorry to hear that you are unhappy with the pregnancy test strips. The pregnancy test result should be read at the specified time in the instructions and then the pregnancy test should be discarded to avoid seeing evaporation lines. Lines appearing after the test time are not of significance and should always be interpreted as a negative result. Please contact us if you require any further help or assistance at customerservices@accessdiagnostics.co.uk or telephone 01263 731 168 during office hours 8.30am to 4.30pm Kind regards, Access Diagnostics

Posted 4 years ago

“Speedy delivery and the cheapest price on the internet. Can’t beat it!”

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Posted 4 years ago

“Really bad EVAP lines! These tests gave me really bad evaporation lines, some were even pink which was very misleading! Wouldn’t recommend them.”

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Posted 4 years ago

We are very sorry to hear that you are unhappy with the pregnancy test strips. The pregnancy test result should always be read at the specified time in the instructions, and then the pregnancy test should be discarded to avoid seeing evaporation lines. Lines appearing after the test time are not of significance and should always be interpreted as a negative result. Please contact us if you require any further help or assistance at customerservices@accessdiagnostics.co.uk or telephone 01263 731 168 during office hours 8.30am to 4.00pm Kind regards, Access Diagnostics

Posted 4 years ago

“Great product”

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Posted 4 years ago

Access Diagnostics is rated 4.7 based on 222 reviews