Access Diagnostics Reviews

Name: Access Diagnostics
Address: Access Diagnostic Tests UK Ltd, Unit 19 Shepheards Close, Aylsham Business Estate, Aylsham, Norfolk, Aylsham
Rating: 4.67

4.7 Rating 222 Reviews

94 %

of reviewers recommend Access Diagnostics

Company Reviews

Metrics

Info

4.7

Based on 222 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

About Access Diagnostics:

Access Diagnostics is the leading UK online fertility shop for ovulation tests, ultra early detection pregnancy tests, fertility lubricants including Pre-Seed and Conceive Plus, home fertility tests and lots more fertility stuff to help you conceive.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd, Unit 19 Shepheards Close, Aylsham Business Estate, Aylsham, Norfolk
Aylsham
NR11 6SZ

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Access Diagnostics 1 star review on 24th July 2022

Anonymous

Access Diagnostics 5 star review on 12th December 2021

Anonymous

Access Diagnostics 3 star review on 10th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service always A* . Sent items quickly over Xmas . The Quality? . I’m not sure of the pregnancy test strips if these were a great batch, because I got some indents. Some came up with faint positives or none at all. I ended up using more strips . The cassette ones are way better!”

Helpful Report

Posted 3 years ago

Dear Janelle, Thank you for the positive feedback on the delivery service. This could be a faint positive result, if it appeared within the test time detailed in the instructions, and has not been digitally enhanced. You may find this information on faint lines on pregnancy test strips helpful https://www.accessdiagnostics.co.uk/blogs/news/is-this-considered-a-positive-pregnancy-test We will contact you to resolve this for you. Kind regards Customer Services Access Diagnostics

Posted 3 years ago

“Package arrived opened and boxes damaged, only posted in an envelope, disappointing as items were sensitive”

Helpful Report

Posted 4 years ago

“At first it wasn't good I made an order and didn't recieve it at all still haven't ... I contacted the customer service and they have sent a second dispatch out I'm still waiting on the his one it was sent first class recorded 3 days ago .. but when I get my parcel I would order again hoping for a better experience next time though”

Helpful Report

Posted 5 years ago

Thank you for the review. We are sorry to hear that the first dispatch of your order did not arrive but glad to hear that customer services resolved this for you. We hope the second one arrived safely. Please contact us if you require any further help or assistance at customerservices@accessdiagnostics.co.uk or telephone 01263 731 168 during office hours 8.30am to 4.30pm Kind regards, Access Diagnostics

Posted 5 years ago

“I ordered tests”

Helpful Report

Posted 6 years ago

Thank you for the review. We just wondered why you had only given us 3 stars . and if there was a problem? Please contact us if you require any help or assistance at customerservices@accessdiagnostics.co.uk or telephone 01263 731 168 during office hours 8.30am to 4.30pm so we can resolve it for you. Kind regards, Access Diagnostics

Posted 6 years ago

“Great service and delivery, but poor product that give false positives/evap lines on nearly every test”

Helpful Report

Posted 7 years ago

Thank you very much for the feedback on the service and the delivery. If you require any assistance in using the tests and how to interpret evaporation lines please do not hesitate to contact us. Telephone 01263 731 168 8.30am-4.30pm Monday to Friday or e-mail customerservices@accessdiagnostics Kind regards, Access Diagnostic Tests UK Limited

Posted 7 years ago

Access Diagnostics is rated 4.7 based on 222 reviews