Access Diagnostics Reviews

Name: Access Diagnostics
Address: Access Diagnostic Tests UK Ltd, Unit 19 Shepheards Close, Aylsham Business Estate, Aylsham, Norfolk, Aylsham
Rating: 4.67

4.7 Rating 222 Reviews

94 %

of reviewers recommend Access Diagnostics

Company Reviews

Metrics

Info

4.7

Based on 222 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

About Access Diagnostics:

Access Diagnostics is the leading UK online fertility shop for ovulation tests, ultra early detection pregnancy tests, fertility lubricants including Pre-Seed and Conceive Plus, home fertility tests and lots more fertility stuff to help you conceive.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd, Unit 19 Shepheards Close, Aylsham Business Estate, Aylsham, Norfolk
Aylsham
NR11 6SZ

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Access Diagnostics 1 star review on 24th July 2022

Anonymous

Access Diagnostics 5 star review on 12th December 2021

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Access Diagnostics 3 star review on 10th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought ultra sensitive pregnancy test strips to test after our one and only shot at IVF. I've had two "false positives" from 2 different batches now, both of which came up before the control line did and stayed on the test. The first one even had colour. All within the time frame. Took other tests and even repeated with the same strips and still negative. It is absolutely heartbreaking and I don't think they should be sold without a warning on the main page to let people know about these faint lines and false positives. I have 3 more unopened packs of these awful tests and don't feel right passing them on to someone as they are clearly not fit for purpose.”

Helpful Report

Posted 1 year ago

Dear Emma, We are really sorry that you are finding using the pregnancy test strips difficult. These ultra early pregnancy test strips are all showing negative results. These are not positive results. The strong dark line on the photos is the control line. For a positive you are looking for a line that looks like the control line. The very faint lines that you are seeing are not positive results, but the substrate that is embedded into the pregnancy test strip which is what changes colour when it detects the pregnancy hormone hcg. Faint lines should always be ignored, what you are looking for is a BFP. A positive would appear like the control line i.e. a definite strong dark thick line. To avoid seeing this substrate line you may be better to choose a digital pregnancy test kit, as the membrane is hidden from view and the digital reader only detects a positive when there is a very strong line. You may find this information on faint lines on pregnancy test strips helpful https://www.accessdiagnostics.co.uk/blogs/news/is-this-considered-a-positive-pregnancy-test Our customer support team will contact you after the weekend to resolve this for you. We are always happy to look at photos if you are having difficulty interpreting them. Kind regards Access Diagnostics

Posted 1 year ago

“unfortunately i have not received my order yet..”

Helpful Report

Posted 2 years ago

“The WORST evap lines I’ve ever seen. Some were even dark and pink. Would NOT recommend these whatsoever. Heartbreaking.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are unhappy with the pregnancy test strips. The pregnancy test result should be read at the specified time in the instructions and then the pregnancy test should be discarded to avoid seeing evaporation lines. Lines appearing after the test time are not of significance and should always be interpreted as a negative result. Please contact us if you require any further help or assistance at customerservices@accessdiagnostics.co.uk or telephone 01263 731 168 during office hours 8.30am to 4.30pm Kind regards, Access Diagnostics

Posted 4 years ago

“Absolutely awful, faint clear visible lines on pregnancy tests. Wasn’t pregnant. Give ladies false hope who are ttc.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are not pregnant. This can be one of the pitfalls of using ultra sensitive pregnancy tests in that they detect very low levels of the pregnancy hormone hcg and sometimes not all these pregnancies continue. It is also best not to interpret very faint lines on pregnancy tests as positives because sometimes you can be seeing the test substrate that is embedded into the test kit. If in doubt we are always happy to look at a photo of your test result and advise. If you get a faint line it is best to wait at least 24-48 hours and retest on a first-morning sample. More information here https://www.accessdiagnostics.co.uk/pages/how-to-use-early-detection-pregnancy-tests If we can be of any further assistance please do not hesitate to contact us 01263 731 168 Monday to Friday 8.30 to 5 pm or e-mail customerservices@accessdiagnostics.co.uk.

Posted 4 years ago

“Don't waste your money.”

Helpful Report

Posted 8 years ago

We are very sorry to hear that you where unhappy with your order. I will ask customer services to contact you, so that we can resolve this for you.

Posted 8 years ago

“I never received my order!”

Helpful Report

Posted 8 years ago

We are very sorry to hear that you have not received your order. I will ask customer services to contact you to resolve this

Posted 8 years ago

Access Diagnostics is rated 4.7 based on 222 reviews