Absolute Reg Reviews

4.9 Rating 16,308 Reviews
98 %
of reviewers recommend Absolute Reg
4.9
Based on 16,308 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
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Phone:

02072052347

Email:

info@absolutereg.co.uk

Anonymous
Anonymous  // 01/01/2019
The price it’s self was fine but communication was not the best , told my registration certificate would be sent first class, but failed to tell me this is after they had received it from DVLA, so 7 days later it turns up, knowing that o would have gone directly to DVLA !
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Posted 2 days ago
My reg still hasn’t been changed over I s been 2 weeks
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Posted 2 weeks ago
I was pleased initially until my 4d plates arrived they were not not 4d more 3D big and blocky but i ordered rounded smooth lettering. I phoned them to ask them correct the ones I ordered but they told me the were correct and would not refund or try to resolve the issue.
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Posted 2 weeks ago
Still waiting ,plates came very quickly but waited one week for info got my email wrong.sent v5 but still waiting got no plates on 20/3/2024 it's now 3/4/2024 still no info but they want a review ??
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Posted 2 weeks ago
Average - Took over a week to receive my paperwork
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Posted 1 month ago
Customer service seems pretty decent, but five days after ordering my plates still haven't arrived. I must be one of the 1%...
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Posted 1 month ago
Good service, but by the time you add on the other costs, the plates arent really that chesp or any different from any other supplier
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Posted 1 month ago
Transaction done online and paid but didn’t get confirmation of payment or the transaction was complete, so I did it again as the reg number was still showing up online as available. I made two payments for the same number then called to sort it. The guy on the phone wasn’t too welcoming and didn’t even see there were two payments made.
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Posted 1 month ago
Sales side of thing was pretty quick and smooth so can't really fault them on that. I did have a question when I noticed missing information on the order which meant I had to call up to double check things went through properly. The phone call didn't feel like it was handled very professionally and felt rushed with the person being pretty disinterested. All in all it was fine as it was just a minor query but was not the most pleasant phonecall. I dropped the stars rating a few because when the certificate came, it was accompanied by a full page "Fully Managed Transfer Offer" which had misleading information with the offer to transfer the registration for me "within 5 minutes over the phone" to "Save weeks of waiting with the DVLA" all for the price of £35.99 + VAT. This is completely misleading because you can do (and I did) the entire process online, in less than 5 minutes for free. I understand they are trying to make some money selling this service but they should NOT be claiming that you "Save weeks of waitingf with the DVLA, call us today". It does not take weeks if you do it online, and the chances are you have access to a computer to do it all online because you place the original order online. Had I not received this "Fully managed transfer offer" full page spread with my certificate I would have given a higher rating, but I don't appreciate the misleading claims in an attempt to get more money from a customer. By all means offer the service, but don't lie to people and claim it saves weeks, when all it does is save some hassle if people aren't internet savvy.
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Posted 1 month ago
Not happy was charge for administration fee of 65 pounds. immediately seconds after I made an error as application which is not clear. It was take it or leave it attitude. I am retired on pensions so it's very unfair.
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Posted 2 months ago
Pricing was good. All was included but communication was poor. Didn’t hear anything after purchase. Had to call them to find out what was happening. Had to wait a fair amount of time for the documents aswell
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Posted 3 months ago
I had trouble getting it sorted out which wasn’t their fault I gave them the wrong thing they asked for. Other than that it was sort of easy. I just wish they’d put some extra details in their email such as when you the customer will get i.e The paperwork or what happens when everything is done. A little bit more information would be appreciated.
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Posted 4 months ago
Expensive vvvvvv
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Posted 5 months ago
I sent the wrong log book but wasn’t informed by them to say that. I wouldn’t have known if I hadn’t called. Hoping it goes through quickly now I have sent the proper one.
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Posted 5 months ago
Taking a long time for the paperwork to arrive it's still not here after a week
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Posted 7 months ago
Easy online transaction. Unfortunately, it takes a while before the paperwork arrives Also using a Royal Mail sign for service is a pain if you work full time.
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Posted 8 months ago
If you look on dvla web page it cheaper
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Posted 8 months ago
The service itself was ok, Good communication, The only hiccup I had was my plates I ordered at the same time came in a poor condition, They did resolve the issue and sent some new plates out however they where just as bad but ended up ordering some of eBay instead!
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Posted 8 months ago
Disappointed that the original number plate I purchased turned out not to be available & the length of time to find me an alternative, which was not really my choice but had to accept it as time was running out for my parking permit.
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Posted 8 months ago
getting number OK but doing change over from hold certificate too expensive for 10 minutes work on their computor
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Posted 9 months ago
Absolute Reg is rated 4.9 based on 16,308 reviews