Absolute Reg Reviews

Name: Absolute Reg
Address: 104 Jail Lane, Biggin Hill
Rating: 4.89

4.9 Rating 20,858 Reviews

98 %

of reviewers recommend Absolute Reg

Company Reviews

Metrics

Info

4.9

Based on 20,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

02072052347

Email:

info@absolutereg.co.uk

Absolute Reg 5 star review on 2nd October 2025

Suzanne Sewell

Laura King

Absolute Reg 5 star review on 1st October 2025

Karl Bates

1084

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well I didn’t know any about sending you across my information about plate change so been sat around waiting for my new paperwork… think I would have been all year if I didn’t ring you guys”

Helpful Report

Posted 1 day ago

“It's hard to give a rating as finding a number plate was simple, the ordering process was equally as simple and without any issues. The customer service is also good and without complaint. The issue I had was the lack of updates, or anywhere to find out the status of my registration transfer. It was done within the time period as specified but until I received the email to say it's done, you don't hear anything. It's not a massive fault and can be rectified by having a login area for customers and a status with update to stop customers guessing.”

Helpful Report

Posted 4 days ago

“The plate we ordered was on sale..but then they had trouble getting it front the seller..having asked several times for information I finally gave up on it and got another for sons birthday. Once the process was started it didn't take that long. Better communication could be had between the company and customers.”

Helpful Report

Posted 1 week ago

“Had to call and ask about my plate as was overlooked”

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Posted 3 weeks ago

“Ordering was easy, but the process to receive plates was slow.”

Helpful Report

Posted 3 weeks ago

“Shortly after placing my order for the private registration, I reached out to cancel it and request a different one. However, the representative informed me that my order had already been processed. I wasn’t looking for a refund; I simply made an error and wanted to modify my order. I was quoted £181 to make any changes, which felt excessive. Honestly, I doubt it had been processed so quickly since it took several days for it to arrive afterwards. Overall, I was left feeling quite let down.”

Helpful Report

Posted 1 month ago

“Not very clear on when I get my reg when it goes live or when I recive my plates so I'm not sure when it's live or when to notify insurance but all they keep saying is dnt contact us you'll slow your process down . The whole process has bin annoying at the least and I still dnt know if I'm breaking the law by useing my old plates till the new ones come its a joke”

Helpful Report

Posted 1 month ago

“It took much longer than indicated on their website to changeover my number plate and so I had to keep chasing them”

Helpful Report

Posted 1 month ago

“Recently bought a plate from here, the communication was very poor, I was given no information at all considering this was my first ever private reg so I was abit clueless, it’s like they didn’t want to help at all. And masie who was emailing me sounds like she needs to get a job she’s genuinely happy in because she was unhelpful to say the very least! Very poor customer service throughout and wouldn’t recommend”

Helpful Report

Posted 2 months ago

“The purchase was straight forward and the number plates were delivered with no problems. The difficulty came when the V750 form was sent to me. I was not in when it arrived, it had no postage or return address on it. A Post Office card was left informing me I would need to collect it from a Post Office depot and pay £5. At the depot a member of staff showed me the envelope first to see if I wanted to take it. He said it would be destroyed because there was no return address. Luckily I decided to take it.”

Helpful Report

Posted 3 months ago

“I had to keep chasing to see when I would get my reg. was told I would have to wait up to 21 days. Would have been nice if I was told that at the beginning”

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Posted 3 months ago

“Buying process was good. After care and delivery of new certificate was longer than expected. When I called to enquire what was happening, the person that answered wasn’t very professional or nice”

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Posted 3 months ago

“Ok, but nothing special. I received email with free tfr service worth 39.99 but at same time I got txt with what I thought was same deal, this was for mystery discount which turned out to be £5 Contacted absolute reg and they were unable to apply code. It turned out that they couldn’t do the tfr service as I hadn’t got the v5c ( I had just purchased new car) only the green slip, Still waiting for my plates to arrive 2 days after I got confirmation that the new number has been tfrd on to new car.”

Helpful Report

Posted 3 months ago

“Process was quick and easy plates arrived quickly and the email to say certificate from dvla had been posted but not received anything yet not even a follow up email to see if there's any aftersales support needed”

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Posted 4 months ago

“Had to chase to get the documents.”

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Posted 5 months ago

“Really easy and comprehensive buying process however had no updates on the progress of delivery of my reg and had to chase to get any”

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Posted 5 months ago

“I had a smooth journey apart from one reason where i have selected my partner as benefeciary and didnt realise she will be put as registered keeper instead of me, i found that bit confusing and ended up paying £80 for changing the documents. Also when i paid initially, website says someone will call and explain the process but no one called and i had to call back to make sure my application reached ok.”

Helpful Report

Posted 7 months ago

“Average, more info would be helpful about when new plates should be fitted to car, what needs to be done wrt to car insurance”

Helpful Report

Posted 7 months ago

“Was easy to apply but limited choice”

Helpful Report

Posted 8 months ago

“Purchased a number plate for my company vehicle as a treat very pleased with the plate and value for money unfortunately I received no email or call regarding change over from my original plate until I contacted them about 2weeks later I was told I could have received the email in a spam folder but having thoroughly checked this wasn’t the case the problem was corrected immediately I have now sent off all relevant information and wait for my plates to arrive”

Helpful Report

Posted 8 months ago

Absolute Reg is rated 4.9 based on 20,858 reviews