Absolute Reg Reviews

Name: Absolute Reg
Address: 104 Jail Lane, Biggin Hill
Rating: 4.89

4.9 Rating 19,957 Reviews

98 %

of reviewers recommend Absolute Reg

Company Reviews

Metrics

Info

4.9

Based on 19,957 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

02072052347

Email:

info@absolutereg.co.uk

Absolute Reg 5 star review on 13th June 2025

1053

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased and paid for a reg, which was not available. Yet still shows on website. I didn't get Tod the reg was not available, until I got in touch to see why I hadn't received anything. This is misleading and wrong advertising.”

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Posted 1 week ago

“I bought this registration and was not advised when I went to register it to my jeep it could not be registered as my jeep was not young enough ! Very disappointed at it was bought for my 60th Birthday”

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Posted 1 week ago

“19 / 5 2025 order placed ,moneypaid .still no paperwork”

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Posted 3 weeks ago

“I didn’t have docs for car I purchased therefor had to wait 5 weeks in total (to date ) and plate still ain’t on car there must be a faster way to action this”

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Posted 3 weeks ago

“I bought a reg from absolute reg, and they took the money straight away but never sent me a receipt or email confirmation, so I waited a week and still no registration slip in the post or no email, so I had to go out of my own way and ring them and ask what was going on, my order was in pending and was never fully processed, but yet they took my money, the woman sorted it and sent an email confirmation straight away, which could’ve been done when I purchased it.”

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Posted 1 month ago

“I have still yet to receive the certification documents despite them being ‘dispatched’ a week ago. I have tried to contact via email to chase this up however have not received anything response. Also, after purchasing the registration, it stayed up on their site for days after my purchase saying it was still available.”

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Posted 1 month ago

“My wife purchased a registration number from this company, but realised before having the number plate made that there was a problem with the actual number she selected, which would cause distress in the family. She tried to contact Jake Smith the CEO of Absolute Reg via emailing the company, also via LinkedIn and finally by a typed letter posted to Jake Smith's business address asking if she could arrange to exchange the number for another one she had found on the Absolute Reg Website for sale at a similar price. She has not had any response to any of her communications. This is not the level of service we expected to receive and would appreciate a reply to her request.”

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Posted 1 month ago

“Where to start Jake. Purchase of numberplate hasn't gone as stated on your website. Even before this I was told 21 working days. I had to contact again after 6 weeks and 30 working days had passed. 10 year Certificate in my name promised in FAQ Certificate in "Elite Registrations" name and valid for under 18 months was supplied. Jake continually trying to shift blame and responsibility. Quoting that T&C takes precedence over anything else on the website, that's all well and good, but the T&C aren't actually available at point of confirming sale (as such making it an unfair contract and unenforceable) but it gets even better .there is nothing in the T&C that conflicts with the FAQ, Jake clearly thought mentioning t&c would make me fold. Good job one of us has knowledge and experience of how contacts and consumer rights work (it isn't Jake) When he very reluctantly offers to only partially resolve the issue and expects ME to pay postage for THEIR issue (again not how it works Jake) Due to the contract that was entered into Jake has now got almost a year and a half before he can fully fulfil the sale. If he doesn't do so and due to that I lose the right to the numberplate purchased I will be demanding a full refund (and go through small claims court if necessary to do so) I bring this up only a fraction of this on your Facebook page and immediately get blocked, why would that be? Maybe that's why you have good review scores, you block anyone who doesn't give you 5 stars”

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Posted 1 month ago

“Ordered and paid for my new plates 5 weeks ago and still no plates. You would think if you spent a load of money, the least absolute could do is send the documents first class instead of the carrier pigeon. The online experience was good, but the delivery service is very poor”

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Posted 1 month ago

“My retention certificate has not even come yet. Not happy at all seeing as I had a email last week saying it was on its way”

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Posted 2 months ago

“Still havnt received anything”

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Posted 2 months ago

“No discount or free plates offered on telephone orders”

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Posted 3 months ago

“i am waiting on 2 plates to be asigned to car A22 WFD A21 WFD”

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Posted 4 months ago

“The process of purchasing the reg and having it transferred is very efficient and they kept me informed at each step. However, I also chose to buy my plates from them. It was confirmed that they had been processed but they never arrived. As they had not been sent via recorded delivery there was no tracking. I ended up having to purchase plates locally. Plates lost in the post, now on another car racking up fines etc???? Time will tell. A real let down as a previously excellent service.”

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Posted 4 months ago

“Don't understand why Absolute reg Don't ask you to send the v5c when you pay for them to transfer the documents. Would save alot a time, and why have a contact number when you don't answer the phone?”

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Posted 5 months ago

“Bought reg and once I received the paperwork I called up before 3pm to get some plates made and expected next day delivery. That was 6 days ago and I still haven’t received them yet. Called them and was met with hostility. Very poor”

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Posted 6 months ago

“Bought a plate and didn’t receive confirmation for 1 week then the deal fell through. 3 months later I bought the same plate. Didn’t receive any confirmation for 3 weeks so I rang up and got confirmation. Took 1 month from buying for my plate to be able to put on my vehicle. Which I had to ring up and tell them after paying £40 at the start to get it done for me.”

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Posted 6 months ago

“I followed the instructions given to me by one of their tele sales ops. I sent an accompanying letter stating that I wanted the new reg to become effective from my daughters birthday. I had an email stating that the new reg would be effective within the next 7 days, which is about a month too early. When I spoke to the director, Jake, He claimed that they hadn't received the letter, yet they'd recieved the check sheet and the V5. He tried to put the onus on me, saying that I must have failed to put the letter in the envelope. Which is rubbish because, I categorically, made certain that it was folded into the V5C together with the check sheet. Would I trust them enough to purchase another personal plate? ABSOLUTELY NOT!”

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Posted 6 months ago

“Poor communication Took around 3 months to get reg retention sorted.. Called several times was promised 3-5 days every time.. Definitely won’t use again”

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Posted 6 months ago

“I’m not happy that order physical number plate says online next day delivery but I have no reciewed and they said 3 working days”

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Posted 7 months ago

Absolute Reg is rated 4.9 based on 19,957 reviews