Aab Reviews

Name: Aab
Address: ., ,, ., ,, United Kingdom
Rating: 4.34

4.3 Rating 1,547 Reviews

83 %

of reviewers recommend Aab

4.3

Based on 1,547 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Aab is doing well. It's a classy modest brand.”

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Posted 8 months ago

“The twill viscose abayas are amazing, however I expected something more from the joggers and sweatshirt. Its OK, but not super quality and not really flattering, maybe because of my body type, like other of your items, therefore 4 stars.”

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Posted 8 months ago

“I love aab collection and the prints and styles they offer. The materials usually all of good quality too.”

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Posted 8 months ago

“Not recieved order - suppose to come last week still no sign Contacted them - they said there’s nothing they can do other than to wait !!”

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Posted 8 months ago

We understand that you experienced delays with your delivery and unfortunately, these delays were due to issues at DPD's facility, which were outside of our control, we apologise for any frustration this may have caused. We hope that the resolution provided via email has addressed your concerns, if you have any further questions, please do not hesitate to contact us. Thank you for your understanding Aab Customer Care Team

Posted 8 months ago

“Very disappointed!!!!!!!! This was definitely not worth the price!!! I’m a returning customer I was expecting quality, unfortunately had to return and pay shipping I can’t wear this!!!!!!!!! The size was off! I orders a large to have an oversized look, I usually wear medium. It was wide from the bottom and very tight around the chest!!! The material quality was very bad. I love velvet, but this one was very very light and collects all dirt around. Very disappointing. Still waiting for refund too it’s been 2 weeks now!”

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Posted 8 months ago

We apologise that your recent purchase did not meet your expectations, we understand your disappointment regarding the sizing, please note that the item is designed with an A-line cut which explains the wider fit at the bottom. We also understand your concern about the refund, our standard processing time for refunds is up to 10 working days and we are processing returns as quickly as possible. We are truly sorry that your experience has been unsatisfactory especially as a returning customer, if you have any further concerns, please do not hesitate to contact us via WhatsApp or at admin@aabcollection.com. Thank you Aab Customer Care Team

Posted 8 months ago

“Really happy with my purchases. Dresses are well made.”

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Posted 8 months ago

“So glad that I stumbled upon aab Collection. Am located in the usa, and in a desperate search to find suitable clothing for ramadan for the mosque, I turned to google and was so happy with the choices I found at aab Collection. I placed an order for 3 abayas and was surprised to receive the order so fast and within a week. Received so many compliments from my sisters at the mosque and everyone wanted to order the same! Easy order, fast shipping, and both quality and flattering styles and abaya choices. Am waiting for some pieces to restock in my size, and I’m definitely wishing for more aab collection in my wardrobe!!”

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Posted 8 months ago

“I really love the items I bought besides the fact that the pants of the Co ord set I purchased do not fit, despite the measurements listed on the website being correct for me. I bought an abaya as well and it is beautiful and fits well. All the items are high quality for the price. I really do love the designs but disappointed about the sizing! Overall I do recommend ordering from aab. Shipping to the US was fast as well.”

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Posted 8 months ago

“The abaya and hijab are magnificent!”

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Posted 8 months ago

“High quality clothing and reliable delivery”

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Posted 8 months ago

“Just love the kimono I bought! I saw it on the website and it was love at first sight! The fitting is perfect and very well stitched with attention to detail . The fabric is soft and flowy . Can’t wait to get another one. Just wish they weren’t so pricey!”

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Posted 8 months ago

“Perfect fit and comfortable material. I love it.”

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Posted 8 months ago

“Aab always has something for everyone with their Eid collection.”

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Posted 8 months ago

“My first time ordering from aab collection and it’s going to be my favorite website from now on!! beautiful collection and it’s worth it! Thank you”

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Posted 8 months ago

“Love the prayer abaya. I now own 4 of them. Lovely quality. Easy to do Wudu in and the colours are beautiful”

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Posted 8 months ago

“Delivery did take longer than it should. Especially around Eid, Aab should work to deliver quicker. Unfortunately, the dress I chose in M was too large so I had to request an exchange to XS. Now I don’t think I’ll get the dress in time for Eid”

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Posted 8 months ago

“Amazing quality and fashionable yet timeless style. Also, quick delivery so it arrived before eid. Highly recommend!”

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Posted 8 months ago

“Ordered a satin kaftan for Eid but received the wrong item. Contacted their customer service over and over again but no answer, they finally responded after 2 days to my query. I have had to source Eid outfit from elsewhere. The quality of customer service is appalling and very poor. Your customer service should match the high end prices that you charge people.”

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Posted 8 months ago

We sincerely apologise that you received the incorrect item in your Eid order and for the subsequent delay in our response. We want to clarify that we did respond to your initial query on the same day you contacted us however, there was a delay in providing you with the returns label due to an exceptionally busy period leading up to Eid. We do state on our website that during peak periods, such as leading up to Eid, it may take up to three working days for us to respond to inquiries, we are truly sorry that this delay impacted your Eid preparations. We understand your frustration with the quality of our customer service, especially considering the price point of our products and we are taking your feedback seriously we are working to improve our response times and overall customer experience. We apologise again for the error and the delay Thank you Aab Customer Care Team

Posted 8 months ago

“I’m regular customer at Aab, Their collection is very similar every year. Need to bring more of two piece suits for casual wear/summer outfits”

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Posted 8 months ago

“Beauiful and great material. Only thing is for some reason the tag is on the front (neckline area) which was a bit confusing. But other than that, love it. Arrived wildly fast too!”

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Posted 8 months ago

Aab is rated 4.3 based on 1,547 reviews