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AA Labels Reviews

4.7 Rating 1,757 Reviews
92 %
of reviewers recommend AA Labels
4.7
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read AA Labels Reviews

About AA Labels:

AA Labels is a family owned business that specialises in designing, producing and printing labels, so for us the business is all about labels. We have become a market leader in labelling solutions and our labels are an integral part of products and systems used in every major market and industry sector.

Visit Website

Phone:

01733 808062

Email:

customercare@aalabels.com

Location:

AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU
Peterborough
PE2 7BU

Write Your review

very quick delivery and efficient service
Helpful Report
Posted 4 years ago
Thank you for taking the time to leave your review and rating our service highly. Thank you. Laura.
Posted 4 years ago
After my order was placed, the stock material I requested was not available, I was then asked to choose a new material or wait indefinatly. In addition to this it was not communicated there would be additional costs, I was sent an additional invoice 3 days later.
Helpful Report
Posted 4 years ago
Hello James. I do apologise for any inconvenience caused. I have looked at your records and can confirm that our Customer Care Team contacted you by email on 09.03 to advise that your chosen material was not currently available. At the same time, we had stated that there will be a slight difference in the cost. Later in the same day, at 4.43 pm you replied agreeing to a material change. The pro-forma invoice was sent to you the following day at 10.28 am. On receipt of payment, the order was proceeded at 1.12 pm. I am sorry for any misunderstanding. A member of the team shall be in touch to discuss. Thank you. Laura.
Posted 4 years ago
Quick response, automated email process of signing off on artwork. Printing and delivery good but would have liked a quicker delivery.
Helpful Report
Posted 4 years ago
Hello Chris. Thank you for your first order placements with us this year and for rating us highly. We do offer an express service on printed labels that allows the order to be prioritised for an earlier dispatch. The Customer Care Team shall be able to assist if you would like to learn more. We hope we can assist with all your label requirements going forward. Thank you, Laura.
Posted 4 years ago
Easily one of the best label companies out there. Quick delivery and lots of options for every need.
Helpful Report
Posted 4 years ago
Good Afternoon. Thank you for taking the time to leave your comments. We very much appreciate them as we continually strive to offer the best products and services. Thank you. Laura.
Posted 4 years ago
Very helpful and knowledgeable, Would definitely recommended.
Helpful Report
Posted 4 years ago
Hi Bryan. I am pleased to hear that Imran from our Customer Care Team has been able to assist over Live Chat and place a sample order for you. Thank you for sharing your recommendation with others. Thank you. Laura
Posted 4 years ago
Got the size I needed, really good quality and quickly received.
Helpful Report
Posted 4 years ago
Thank you so much for ordering with us Michael and for sharing your positive feedback. Laura.
Posted 4 years ago
Lovely labels, excellent customer service. Very happy with the company and I will stick with them.
Helpful Report
Posted 4 years ago
Hi Szandra. This is a great review, thank you very much. Happy to hear that you are pleased with your labels and our service. Thank you. Laura.
Posted 4 years ago
The quotation and approval process from start to finish was so protracted than I would normally experience and at every turn the staff got it wrong. The labels turned up and all have to be scrapped because they didn't follow clear written instructions. Won't be working with AA again and it is disappointing because they used to be so on the ball.
Helpful Report
Posted 4 years ago
Hello Jessica. Thank you for taking the time to leave your valuable feedback and we are sorry to hear of your negative experience. We are disappointed to learn that you have received your labels not as you expected. Our Customer Care Team has been in contact with you and we are carefully looking into the points raised and working towards a satisfactory resolution. Please do not hesitate to be in touch with the team if you would like to discuss this further. Thank you. Laura.
Posted 4 years ago
Excellent customer service and a very speedy delivery, a quality product from a professional company.
Helpful Report
Posted 4 years ago
Thank you so much for sharing the positive experience that you have had with AA Labels. We pride ourselves on the quality of our products and we are constantly striving to provide all our customers with a professional, helpful and informative service. We value your custom Mike. Thank you. Laura.
Posted 4 years ago
As a new customer I received excellent customer service. I phoned for help regarding information about a new order and the sales guy was incredibly helpful and nothing was too much trouble. I was delighted to receive my free samples the very next day. I will definitely be placing orders with the company.
Helpful Report
Posted 4 years ago
Dear Vanessa, I am thrilled to hear that you have received great Customer Service from Abdul. Thank you very much for sharing your comments and I hope we can continue to assist with your first order placement. Thank you. Laura.
Posted 4 years ago
I am a small customer but have found AA Labels to be very supportive and such a pleasure to deal with. Very polite and helpful with good product knowledge when placing a telephone order. All is first class, service, product and value for money. Graham Cotton
Helpful Report
Posted 4 years ago
Hi Graham. It has been a pleasure to have been able to supply you with labels over the last few years and we hope that we can continue to do so for many more. We have high expectations of our Customer Care Team and it is great that we have been able to support and assist with your label requirements. Thank you for your 5-Star review. Laura.
Posted 4 years ago
4th time I have ordered labels from here, they are a great company and easy to order from, helping on the phone where needed!
Helpful Report
Posted 4 years ago
Thank you so much for such a brilliant review, Stuart and for sharing with others. Our website is user friendly but our Customer Care Team are available for any additional queries over the phone, on email and live chat. I am pleased you have had a good experience with both. Thank you. Laura.
Posted 4 years ago
Easy to order , arrived quickly
Helpful Report
Posted 4 years ago
Dear Jeanette. I am thrilled to see that you have had a good experience with the placement of your first order with us, your feedback is very much appreciated. Thank you. Laura.
Posted 4 years ago
Fantastic quality, fast delivery as usual 😁
Helpful Report
Posted 4 years ago
Thank you for sharing your positive experience on the quality of our labels and delivery service. We pride ourselves on both of these. Thank you for your repeat custom Sarah. Laura.
Posted 4 years ago
Excellent product and service
Helpful Report
Posted 4 years ago
Hi Martin. Great review. Thank you very much for taking the time to leave your positive comments. Laura.
Posted 4 years ago
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Helpful Report
Posted 4 years ago
Hello Ellie. We are sorry that you have felt the need to leave a 1-star review. Our Customer Care Team have tried to make contact with you over the phone to discuss your experience and the troubles you have faced with your material sample order. We hope to be able to speak to you soon to put things right. Thank you. Laura.
Posted 4 years ago
very fast delivery
Helpful Report
Posted 4 years ago
Hi Greg. Thank you very much for your 5-star review. Great to hear that your labels are reached you on quick delivery to Ireland. Laura.
Posted 4 years ago
Quick and easy repeat order - very happy and would recommend!
Helpful Report
Posted 4 years ago
Hello Robert. Thank you for your recommendation to others and thank you for returning to us for a repeat order of your printed roll labels. We shall hope to continue to exceed your expectations. Thank you. Laura.
Posted 4 years ago
Easy website to use , good pricing and quick dispatch
Helpful Report
Posted 4 years ago
Dear Ian. Thank you very much for your review. I believe this is your first order with us and its great to hear that you like our website. You shall now be able to simply re-order through your account if you need more labels in the future. Laura.
Posted 4 years ago
Very quick and efficient service
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Posted 4 years ago
Dear Dave, Thank you very much for your review and for your your recent order with us. Laura.
Posted 4 years ago
AA Labels is rated 4.7 based on 1,757 reviews