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AA Labels Reviews

4.7 Rating 1,714 Reviews
92 %
of reviewers recommend AA Labels
4.7
Based on 1,714 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read AA Labels Reviews

About AA Labels:

AA Labels is a family owned business that specialises in designing, producing and printing labels, so for us the business is all about labels. We have become a market leader in labelling solutions and our labels are an integral part of products and systems used in every major market and industry sector.

Visit Website

Phone:

01733 808062

Email:

customercare@aalabels.com

Location:

AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU
Peterborough
PE2 7BU

Write Your review

Prompt delivery. Good quality labels
Helpful Report
Posted 5 years ago
Thank you for the latest order of small, circular, matt-white, plain paper labels with a removable adhesive, on A4 Dry Edge sheets Scott and for also posting this review of your customer experience. We look forward to continuing to be of service to Stamar Electronics Ltd, whenever you require labels.
Posted 5 years ago
Love the service and love my labels
Helpful Report
Posted 5 years ago
Thank you for the first order of printed labels on high-gloss white paper Tyrah and for posting this comments about your customer experience. We look forward to continuing to be of service to Tyrahs Touch, whenever you need labels.
Posted 5 years ago
Great supplier product turned out great. Thank you I will be shopping with yous again. Katie potts
Helpful Report
Posted 5 years ago
Thank you for the first order of printed labels on high-gloss white paper Katie and for posting this account of your customer experience. We look forward to continuing to be of service to Magical Potts, whenever you require labels.
Posted 5 years ago
Constantly disappointed with AA Labels, but I have to use them because what I need is very specific and no one else does it. The usual issues are with delivery it’s almost always delayed and no one lets you know until you call/message them. I have to order waaay in advance to be safe and even then they struggle. They messed up a print delivery for me once and I was relying on it for deliveries which set me back quite a bit. Usually the product is good when it arrives and it’s always well packaged, so that’s something. Overall I need them but if there were alternative options, I’d go with someone else. I also never write bad reviews but I got an email and thought this might help.
Helpful Report
Posted 5 years ago
Thank you for the latest order Tom and for bringing your dissatisfaction to our attention and we have asked our customer care team-leader to investigate and contact you. This is not a typical response from our customers and we apologise and need to understand why you are experienceing the difficulties outlined in you your review. Your comments have indeed helped and we will be in touch. Thank you.
Posted 5 years ago
always great service! quick delivery and good info regarding delivery details.
Helpful Report
Posted 5 years ago
Thank you for the latest label order Robert and for posting this review of your customer experience. We look forward to continuing to be of service to W B Muddeman & Son Ltd whenever you require labels.
Posted 5 years ago
Satisfait de la qualité de l'impression. Le site internet est facile à utiliser et l'équipe disponible.
Helpful Report
Posted 5 years ago
Merci pour la dernière commande de petites étiquettes circulaires imprimées sur Polyester blanc mat Aurelie et pour la publication de ce récit de votre expérience personnalisée. Nous sommes impatients de continuer à être au service des Anatecs, chaque fois que vous aurez besoin d'étiquettes. Thank you for the latest order of small, printed circular labels on matt-white Polyester Aurelie and for publishing this account of your customr experience. We look forward to continuing to be of service to Anatecs, whenever you require labels.
Posted 5 years ago
tout est ok
Helpful Report
Posted 5 years ago
Merci pour la première commande de deux grandes étiquettes circulaires en papier uni blanc mat par feuille A4 Dry Edge Dominique et pour la publication de ce récit de votre expérience client. Nous sommes impatients de continuer à être à votre service, chaque fois que vous avez besoin d'étiquettes. Thank you for the first order of two large circular, plain, matt-white paper labels per A4 Dry Edge sheet Dominique and for publishing this account of your customer experience. We look forward to continuing to be of service, whenever you require labels.
Posted 5 years ago
Very good app and easy to use. Very happy with labels. Will order again, just hope they update ' over letters.
Helpful Report
Posted 5 years ago
Thank you for the first order of printed honey jar labels on a transparent gloss Polyester Marek and for posting this review of your customer experience. We look forward to continuing to be of service whenever you require labels.
Posted 5 years ago
Had problems with delivery and initially not a very helpful response I then got a very nice apologetic call from a lovely lady at AA labels. I really appreciated it - as a small business myself it’s so important to contact customers and just apologise if something’s gone wrong. Excellent labels and rapid despatch. just can’t recommend the delivery with Parcelforce which AA labels has promised to deal with.
Helpful Report
Posted 5 years ago
Thank you for the latest order of plain recycled white paper labels on A4 Dry Edge sheets Sarah and for bringing this delivery issue to our attention. We are contacting Parcel Forces to discuss this with them and why no explanation, refund or apology was provided and will be back in communication with you, once we have spoken with them.
Posted 5 years ago
Absolutely appalling service. Placed two orders with a deadline that AA Labels were made aware of. One order got completely missed and the other then arrived 6 weeks later and was sent to the wrong address despite AA Labels being put in direct contact with our manufacturing company. I was then told that I could pay the extra charge for them sending it to the wrong address! I paid to sort the problem out myself to then find that the labels had been printed incorrectly on the roll! Bad communication and main member of office staff clearly doesn't know what she is doing and doesn't have a proficient level of English or customer service to do their job well. Asked to speak with a manager on numerous occasions and emails were fielded and questions not answered. Would never use again. Very disappointed and cost my business a month of sales due to not receiving the labels on time.
Helpful Report
Posted 5 years ago
Thank you Liv and we are currently investigating what happened with your printed label order and will be in communication with you shortly. Please accept our apology for the issues that you have experienced which are certainely not in keeping with our customer service standards.
Posted 5 years ago
I’m very happy with the labels and the choice that’s available, I find it such a shame though, that they arrived in a box taped up with plastic tape, packed out inside with plastic air bags and that the cardboard envelope the labels were in was shrink wrapped! There’s no need for all of this, it’s a flat pack of labels, not cut glass... please sort this out 💚
Helpful Report
Posted 5 years ago
Thank you for the latest order of plain matt-white paper labels on A4 Dry Edge sheets Lisa and for posting this review of your customer experience. As a company we have made progress with our environmental objectives and we earlier this year stopped the use of single-use plastics, replacing it with cardboard boxes and wallets for the packaging of sheet labels and the shrink-wrap used is recyclable. However the outer packaging required is determined by our couriers and we have not yet found one willing to accept our boxes and wallets without additional packaging, although we will keep searching. Please accept that as we are acredited with ISO 14001 that we genuinely are progressing toward the removal of all environmentally detrimental packaging and thank you for your observations. We look forward to continuing to be of service, whenever you require labels. We also operate a collection service if you have someone that could be passing around the time that you order labels, which would obviate the requirement for the outer packaging.
Posted 5 years ago
Bonjour Nous sommes dans l'incapacité de tester les échantillons car nous imprimons en bobine
Helpful Report
Posted 5 years ago
Veuillez accepter nos excuses pour ne pas avoir compris que vous aviez besoin d'un échantillon de matériel sur rouleaux et non sur une feuille A4. Notre équipe de service à la clientèle organise le renvoi de l'échantillon de polypropylène blanc brillant pour imprimantes à jet d'encre sur un rouleau afin que vous puissiez évaluer l'imprimabilité. Merci d'avoir porté ceci à notre attention. Please accept our apology for not understanding that you required sample material on a rolls and not an A4 sheet. Our customer care team are arranging to resend the the sample of gloss-white Polypropylene for inkjet printers on a roll so that you can assess the printability. Thank you for bringing this to our attention.
Posted 5 years ago
Fast delivery and good quality
Helpful Report
Posted 5 years ago
Thank you for the latest order of A4 Integrated Label Forms David and for posting this review of your customer experience. We look forward to continuing to be of service to the Sheffield Scout Resource Charity whenever you require labels.
Posted 5 years ago
The extensive range makes it easy to purchase a ideal product label and with all of my label details being held at AALabels reordering couldn’t be simpler. Product packaging is excellent and the delivery arrangements are confirmed to the hour. Highly recommended. J Kiley
Helpful Report
Posted 5 years ago
Thank you for the latest order of printed honey jar labels on a matt-white Polyethylene Jeffrey and for posting this review of your customer experience, for which we are very appreciative. We look forward to continuing to be of service, whenever you require labels.
Posted 5 years ago
Very disappointed
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Posted 5 years ago
We are also dissapointed and sorry Malgorzata, our customer care team worked diligently with you to express your printed labels so that you could meet your deadline, only to be let-down by the courier service in Ireland. Hopefully next time we can produce your labels and factor in the extra day dleivery required.
Posted 5 years ago
Perfect
Helpful Report
Posted 5 years ago
Merci Sarah et nous espérons qu'un ou plusieurs des échantillons de matériaux commandés conviendront à votre application d'étiquettes et nous sommes impatients de continuer à vous servir lorsque vous serez prêt à commander des étiquettes. Thank you Sarah and we hope that one or more of the sample materials ordered is suitable for your label application and we look forward to continuing to be of service when you are ready to order labels.
Posted 5 years ago
Fantastic - thank you
Helpful Report
Posted 5 years ago
Thank you for the latest order of printed honey jar labels on matt-white Polyester Alice and for posting this review of your customer experience. We look forward to continuing to be of service to Alice Bees whenever you require labels.
Posted 5 years ago
AS ALWAYS top-notch
Helpful Report
Posted 5 years ago
Thank you for the latest order of printed labels on gloss-white Polyester Ilyas and for also posting this review of your customer experience. We look forward to continuing to be of service whenever you require plain or printed labels.
Posted 5 years ago
Efficient, knowledgeable & professional
Helpful Report
Posted 5 years ago
Thank you for the latest order Tania and for requesting samples of other paper label materials. Also for taking the time to post this review of your customer experience and you are most kind. We look forward to continuing to be of service to Dream Thyme whenever you require labels.
Posted 5 years ago
Très bon relationnel.
Helpful Report
Posted 5 years ago
Merci pour la dernière commande Marie et la première commande d'étiquettes imprimées. Nous apprécions également que vous preniez le temps de publier ce commentaire sur votre expérience client et nous sommes impatients de continuer à être au service du Gout Du Miel chaque fois que vous avez besoin d'étiquettes unies et imprimées. Thank you for the latest order Marie and the first order for printed labels. We also appreciate your taking the time to publish this comment about your customer experience and we look forward to continuing to be of service to Le Gout Du Miel whenever you require plain and printed labels.
Posted 5 years ago
AA Labels is rated 4.7 based on 1,714 reviews