“Ian our engineer was very thorough, he double checked every part of our installation then went through our training answering everything we need, an asset to Hi Hi.”
“They use high pressure sales techniques, most of what they offer is on the condition that you renew a 7 year contract every 2 years otherwise you will be left with ageing hardware at a very high monthly cost. Avoid at all costs, you will be tied in and regret it. Much cheaper to use a software based alternative and buy yourself some nice mobile phones for a fraction of the cost.”
“Rhys Waite visited us today, both at our Training Centre and home office, to set up our new HiHi phones. He was lovely, very professional but also friendly and helpful. Nothing was to much trouble, we look forward to him returning to finish the set up when our current providers hand over the services to 4Com.”
“Had our new phones installed today by engineers Peter and Jihad, was very impressed with their service. They were very friendly and helpful and nothing was too much trouble. They explained how to use the new system clearly and with patience.”
“I had the pleasure of having James Horton, a skilled engineer from HiHi (4com), perform the stage 1 installation at our factory. I was thoroughly impressed with his friendly demeanour and efficient work ethic. James displayed a deep understanding of the telecom systems and seamlessly handled every aspect of the installation process. He patiently addressed my questions and concerns, making sure I felt comfortable with the setup. We look forward to Stage 2 of the installation.
- Advanced Designs”
“Kieren and Mike were super likeable, friendly, professional and dealt with all of our silly questions with absolute ease. They were fantastic and the new hihi system will be so much better for us.”
“Tom Parr and Ben Lightfoot carried out our initial equipment installation in June (apologies for the late review!), and were both enormously helpful, polite and knowledgeable. They were extremely professional, answering any questions we had, and we're looking forward to the go-live day soon. In the meantime, the onboarding team (Patrycja) has also been very helpful, keeping us informed of progress and responding quickly when we needed to get in touch.”
“Terry, was very helpful, and talked us through everything, installed new phones with no issues, phone system all looks great. Very positive experience would recommend.”
“Harvey came today to install our new HIHI system. Service was great. Any questions that we had, Harvey would explain clearly and efficiently. Very polite, knew exactly what he was doing. We were shown different methods to do different things depending on which way we wanted to do them. We now have our new system set up.”
“Tom Perkins & Rhys Waite finalised the installation of our new HiHi phone system today. They configured the groups, installed all the phones, removed the old phones and conducted a training session. All in all this was the easiest changeover of phone systems I have personally experienced. A big well done from all of us at Campbell Associates.”
