3D Sports Online Cricket Shop Reviews

Name: 3D Sports Online Cricket Shop
Rating: 4.76

4.8 Rating 1,068 Reviews

95 %

of reviewers recommend 3D Sports Online Cricket Shop

4.8

Based on 1,068 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0845 676 0099

Location:

3 Brakey Road

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Actual item was fine however paying ten pounds for next day delivery in thu and it didn't come till Monday not good enough. I phoned for refund but never heard a thing”

Helpful Report

Posted 10 years ago

Hi Richard, Thank you for your review. Checking into your order, I can see it was not placed until 2:50pm and officially the cut-off for next day orders is 1:00pm - we make every effort to ensure orders placed after this time still leave, but depending on the collection time of the courier (between 3:15pm and 4:00pm) sometimes there just isn't enough time for us to get your order picked and processed before sending. As a gesture of goodwill, I have authorised a refund of the £10 Shipping Charge for you. We feel we have sent it as quickly as we could however accept we should have called to update you. I trust you're happy with this and please let me know if you have any queries. Kind Regards Dale Jones 3D Sports

Posted 10 years ago

“I was quite excited when my new cricket shoes arrived but found that my normal size did not fit. When I read the returns policy I worked out that it would cost me almost the cost of the shoes in postage for replaciement and voiced my concern to Dale at 3D. Dale did reply and I didn't cancel the order but did return the shoes for replacement. I have not heard from 3D regarding my return and may have to chase up Royal Mail. Disappointed at the moment.”

Helpful Report

Posted 10 years ago

Hi Martyn, following on from my email we've obviously tracked the order down although it appears to have taken a couple of weeks for Royal Mail to get it back to us. It's now been processed as detailed on email.

Posted 10 years ago

“Score would have been very good but for the delivery of the parcel ignoring my instructions. Service was prompt however.”

Helpful Report

Posted 10 years ago

Hi Nigel, Thanks for the review, we appreciate all feedback. Tracking your parcel with DPD it says see you requested for the parcel to be left in a safe place, and it was left in the 'Side House' on Monday - if the courier have made an error here then please let me know the details and I'll be happy to chase them for a carriage refund for you. Please let me know if this is of interest. Kind Regards, Dale Jones 3D Sports

Posted 10 years ago

3D Sports Online Cricket Shop is rated 4.8 based on 1,068 reviews