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304 Clothing Reviews

4.5 Rating 6,323 Reviews

88 %

of reviewers recommend 304 Clothing

Company Reviews

Product Reviews

4.5

Based on 6,323 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About 304 Clothing:

304 Clothing was set up by three friends who went to University together In Liverpool UK.

After countless nights out they stumbled across the idea to start making hand made vests for their friends, while they lived in.... Apartment 304!

The rest is history...

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304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

304 Clothing 5 star review on 14th November 2022

34

Anonymous

Anonymous // 01/01/2019

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“I have been waiting for my delivery for 1 month”

Hello Stacey, We are sorry to hear that you have not yet received your order. I am unable to see any correspondence from you or an order number associated with your email address. Please could you email us at help@304clothing.com with your order number so that we can investigate this further for you. We look forward to hearing from you. Kind regards, 304 Customer Care Team

“I usually buy from the 304 men's section when it's on sale and always love the items I get! Most recently I bought a bomber jacket but got really unlucky as it had a hole in the stitching when it arrived. I processed my refund that day and a few days later the support team replied to me and they were really helpful in putting my refund through!”

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

“Amazing, quality is the best I have about 35ish 304 hoddies and t-shirts and don't have 1 complaint customer service is impeccable x”

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

“There is more than a month and i am still waiting for the order to arrive”

Hello Grigoris, We sincerely apologise for the delay in receiving your order. Unfortunately, your parcel was put on hold due to some technical issues with the Courier. We have kept you updated as soon as new information has been received. Your parcel left the Couriers depot on the 1st August and the tracking has now updated to show the parcel has cleared Customs and will soon be out for delivery. We really appreciate your patience with this and hope you love your order when it arrives with you soon! Kind regards, 304 Customer Care Team

“************”

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

“Very good quality. Delivery took really long.”

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

“I bought a jumper from 304 clothing and the jumper came damaged I contacted customer services and the reply I got back was we can’t return products that are ‘damaged’ even though it was not myself that damaged it. I spent £45 on a jumper that essentially is still sat in my cupboard with a hole in it and smelling of damp rain water.”

Hello Rebecca, We are sorry to hear that your hoodie is damaged. We have had a look at our database and are unable to find any communication with our customer service team about the issue you have faced. Please could you contact us at help@304clothing.com and send over some photographs so that we can investigate this further for you. We look forward to hearing from you. Kind regards, 304 Customer Care Team

“I ordered myself and my daughter T-Shirts to test the water and I was not disappointed! The quality is outstanding, so on the back of this I now own about 6-7 T’s and a Hoodie or 2 👌🏻”

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

“Clothing was nice and had a very nice fit. Took too long to arrive”

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

“Brilliant clothing with great prices and excellent delivery service”

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

“Amazing quality and price. Can’t stop buying from this company. I’ve got hoodies shorts and T-shirts everything is 100% top quality”

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

“Great quality at a an excellent price. Always a fantastic service.”

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

“The sweatshirts are excellent quality and have had loads of compliments asking where they are from. Just about to order another one for a friend for her birthday”

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

“I bought two sweaters a few months ago, and I loved them. They shipped quick and everything was good. I decided to buy another one when there was a sale and not only did it take like 5 weeks to get here but I also had to pay almost 30 dollars cash on delivery which was pretty much the same amount as the discount I got…..they just took back their discount?!?! So after paying that and shipping I ended up paying more for the sweater originally. Totally disappointed, I was so pumped on their sweaters but won’t be ordering again…”

Hello Ashley, We apologise for the delay in receiving your order. At the time your order was created we were unfortunately experiencing a delay with the courier, due to us moving offices a week prior. We are also sorry to hear that you were charged Custom fees at delivery, this issue should not have occurred. We have sent you an email to discuss this matter further and are looking forward to hearing from you. Kind regards, 304 Customer Care Team

“There was a promo when you bought something above 64 euros you would get a free sweater. So I did that, after 3 MONTHS I finally received the package with only the free sweater NOT the sweater I bought for 64 euros. This shop is a scam. I've sended over 5 emails but they don't answer anymore. If you wanna lose your money then you should buy something on this shop!”

Hello Luis, We are really sorry to hear that you have not received the correct items in your parcel. We can see from our database that your original order was lost in transit. We then proceeded to ship out your order again so that we could resolve this issue for you. We have not received any communication since your parcel has been delivered to inform us of any issues. Please could you email us at help@304clothing.com with photographs of the items you have received and we will look into this for you. We look forward to hearing from you. Kind regards, 304 Customer Care Team

“I ordered my items, and have not received it, still waiting.”

Hello Kuljit, We are sorry to hear that you have not yet received your order. Unfortunately we are unable to locate your order number. Please email help@304clothing.com with your order number so that we can resolve this issue for you. We look forward to hearing from you. Kind regards, 304 Customer Care Team

“Love my oversized hoodie”

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

“I Have bought a few hoodies and sweaters and I can say the fabric is the best and they wash really well. The designs are great and ive had great comments on my purchases from family and friends.The customer services are great with this company and you can tell they value every customer.”

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

“Got a few items from here now. They are so comfy and love that you can size up so they are extra comfy. Good quality wash well. Hoodie, jumpers and tshirts.”

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

“Amazing hoodie Definitely worth it 💯 percent So comfortable I wish I went down a size as a oversized hoodie but definitely worth having can’t wait for more Even did a review on tictok”

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

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304 Clothing is rated 4.5 based on 6,323 reviews