123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 9,556 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 9,556 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 20th April 2024

256

Anonymous

Anonymous // 01/01/2019

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“Great service! Even right on Christmas.”

Helpful Report

Posted 4 months ago

Dear Mike, Thank you so much for your outstanding 5-star rating of 123 Hampers! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with our service. We are delighted to know that you found our service to be exceptional, even during the busy holiday season. Providing great service is always our top priority, and it's wonderful to hear that we were able to meet your expectations. Once again, thank you for your kind words and for choosing 123 Hampers. We look forward to serving you again in the future! Warm regards, Tom

Posted 3 months ago

“Ordered a hamper to be sent to a client. They we're extremely pleased with it and commented on qhat quality items it had in it. All delivery promptly and ontime. Thank you!”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star rating! We greatly appreciate your feedback about our 123 Hampers. We're thrilled to hear that you ordered one to be sent to your client and they were extremely pleased with it. It's delightful to know that the quality items in our hamper left such a positive impression. We also take pride in our prompt and on-time delivery service. Thank you once again for choosing us!

Posted 3 months ago

“very nice”

Helpful Report

Posted 4 months ago

Dear Margaret, Thank you so much for your 5-star rating of 123 Hampers! We truly appreciate your kind words and your support. It's delightful to know that you found our hampers to be very nice. We strive to provide the best quality products and a pleasant shopping experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon! Warm regards, Rosie

Posted 3 months ago

“What a great service Thank you”

Helpful Report

Posted 4 months ago

Dear Sue,Thank you so much for your wonderful 5 star rating of 123 Hampers! We are absolutely thrilled to hear that you had a fantastic experience with our service. What a great service – Thank you! Your feedback means the world to us and encourages our team to keep delivering exceptional service. We truly appreciate your kind words and look forward to serving you again in the future. Warm regards, Rosie

Posted 3 months ago

“I have sent hampers from your company 3 years in a row and my family in Scotland have amazing reviews and have just loved all of them Thank you”

Helpful Report

Posted 4 months ago

Dear Angela, thank you so much for giving 123 Hampers a fantastic 5-star rating! We truly appreciate your kind gesture and are thrilled to hear that you have been consistently satisfied with our hampers over the past three years. Once again, thank you for choosing 123 Hampers and for sharing your positive experiences. Warm regards, Rosie

Posted 3 months ago

“Great hamper for the price sent as a Christmas present to friends. The whole process was really easy.”

Helpful Report

Posted 4 months ago

Dear Anna, thank you so much for your outstanding 5-star rating of our company, 123 Hampers. We truly appreciate your kind words and the time you took to share your experience with us. We are thrilled to hear that our hamper was a great choice for your friends' Christmas present. Making the whole process easy for you is always our utmost priority, and we couldn't be happier knowing that we succeeded in meeting your expectations. Best regards, 123 Hampers Team

Posted 3 months ago

“Exactly as ordered, nicely presented, thanks.”

Helpful Report

Posted 4 months ago

Thank you so much for giving 123 Hampers a 5-star rating, David! We truly appreciate your support and feedback. We are thrilled to hear that your order was exactly as ordered and nicely presented. Your satisfaction is our top priority, and we are glad that we met your expectations. Best regards, Rosie

Posted 3 months ago

“Recently had an issue with one of my xmas hamper orders that had unfortunately too many items substituted. Understandably this was due to the order being last minute and some items now being out of stock; however I felt that the number of substitutes changed the overall hamper type. Jamie resolved the issue promptly by replacing the whole hamper for free (albeit now after xmas). Recipient of the gift hamper was happy, I was happy. Great value hampers and prompt customer service. Thanks, will definitely continue purchasing.”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to rate 123 Hampers with 5 stars! We greatly appreciate your feedback. We were sorry to hear about the issue you experienced with one of your Christmas hamper orders. We understand how frustrating it can be to have items substituted, especially when it changes the overall hamper type. However, we are thrilled to know that Jamie was able to promptly resolve the issue by replacing the entire hamper. Thank you once again for choosing 123 Hampers, and we wish you a wonderful day! Best regards, Rosie

Posted 3 months ago

“The hamper arrived at destination but 1 week early. I was unable to forewarn the recipient of its arrival. Otherwise everything was fine”

Helpful Report

Posted 4 months ago

Thank you for taking the time to rate 123 Hampers with 4 stars. We truly appreciate your feedback and are glad to hear that everything was fine with your hamper delivery. We apologize for any inconvenience caused by the early arrival. We value your business and will strive to improve our delivery timing in the future. Please feel free to reach out if there's anything else we can assist you with.

Posted 3 months ago

“Great range of hampers which enabled me to choose and send a different hamper to different relatives, none of which broke the bank. All recipients were very happy.”

Helpful Report

Posted 4 months ago

Dear Harriet, thank you so much for giving 123 Hampers a 5-star rating! We are thrilled to hear that you had a great experience with us. It means a lot to us that you found our range of hampers to be great and that it allowed you to choose and send different hampers to your relatives without exceeding your budget. We are delighted to hear that all the recipients were very happy with their hampers. We appreciate your kind words and your support. If you ever need our assistance again, please don't hesitate to reach out to us. Best regards, Katie

Posted 3 months ago

“Put together quickly and the recipients liked it. I would have liked notification however of when was sent and delivered, I had to check with the recipients if the gift was received which wasn't ideal.”

Helpful Report

Posted 4 months ago

Dear Susan, thank you so much for your 4-star rating of 123 Hampers! We truly appreciate your feedback and are thrilled to hear that the recipients liked the hamper. We understand the importance of receiving timely notifications, and we apologize for any inconvenience caused. Rest assured, we are continuously working to improve our communication system to provide our customers like yourself with a smoother experience. We hope to serve you again soon and offer you an even more seamless gifting experience. Warmest regards, Rosie

Posted 3 months ago

“All hampers arrived before Christmas and the receivers thoroughly enjoyed them. Thanks so much! Will definitely use you again in the future.”

Helpful Report

Posted 4 months ago

Dear Jacqueline, thank you so much for giving 123 Hampers a fantastic 5-star rating! We truly appreciate your kind words and your support. We're thrilled to hear that all of the hampers arrived before Christmas and that the recipients thoroughly enjoyed them. It brings us great joy to know that our hampers brought delight during the holiday season. Best regards, Katie

Posted 3 months ago

“It was delivered on the right day. Unfortunately I haven't seen the contents as it was a gift.”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star rating of 123 Hampers! We really appreciate your kind words and support. We're thrilled to hear that your order was delivered on the right day. We understand that it was a gift and you haven't had the chance to see the contents. We truly hope that the recipient was pleasantly surprised and delighted by the thoughtfulness of your choice. Thank you again for choosing 123 Hampers, and we look forward to serving you again in the future!

Posted 3 months ago

“I have communicated with the proposed recipient who has told me that they still have not received the hamper that I bought from you. This is inspite of your continued insistence that you have delivered. I now need unequivocal proof of delivery or a refund”

Helpful Report

Posted 4 months ago

Thank you very much for your feedback. We appreciate you taking the time to let us know about your experience and are very sorry for the inconvenience. It looks like the proposed recipient has not yet received the hamper that you bought from us and we understand your frustration. I have located your order and can see that this has now been resolved. Best wishes, Katie

Posted 4 months ago