My wife absolutely loved these flowers, her words were "stunning". it's always a worry when using a company for the first time, but as I found out, there was nothing to worry about and will definitely use them again.
I made an order with arena flowers and I am very disappointed that it didn't arrive at its delivery address by 18:00 hours. This is unacceptable because I have trusted the company to deliver and paid extra for the same day delivery . I am saddened that I have placed such an important delivery with arena flowers as there are loads of company's to choose from. My love life has nothing to do with you however the company's product has everything to do with my love life. Them flowers which where over an hour late were going to be the start of surprises that led up to me asking the women I love the big question. You spoilt my big day and I am sick with anger with this company. A very disappointed customer
Ordered from Spain, funeral flowers in a pink theme, stargazer lillies etc., and black ribbon for a pink themed funeral , for my nephew in the UK. Arrived at the funeral to find a pathetic bunch of white flowers with three tiny bits of pink flowers and a green ribbon. I am absolutely gutted to have spent over £53 for utter rubbish, and heartbroken that my families tribute didn't do justice to my nephews memory. I WOULD ADVISE ANYONE THAT IS THINKING OF USING THIS COMPANY TO RE-THINK BEFORE WASTING YOUR MONEY!!
not what I expected with service but they were very busy not use again this company
Valentines day 2013 arrived a day late. Valentines day 2014 arrived, broken vase placed in a dustbin upside down, 19 roses instead of 20, all heads squashed covered in glass, got offered a replacement or refund, replacement sent and looked like it was left in a box for a week, 2 rose heads broken off and a vase you could bathe in was like rubbing salt into a wound. Phoned up and got told to send pictures, apparently they look beautiful and offered me 25% money back and 25% off my next order, REALLY you you use this company again so I asked for 50% back and they refused and said 35%. I said I won't be using you again the lass got stroppy and said I'll give you a refund What sounded like 50% but not too sure I'll have some money in my bank in a couple of days and will defiantly NOT BE USING THIS COMPANY AGAIN
The delivery of flowers for a special occasion was a disappointment, it took longer (12 hours) to get to my home from the local delivery depot, which is 40 miles away from my home, than it did to come from the despatch depot in the south of England. I sent an email to ARENA however they did not have the decency to reply, so much for "satisfaction guaranteed" poor service level. This is not the first time this has happened, but it WILL be the last.
I ordered the Rose and Freesia Deluxe for my Mum for Chinese New Year. The bouquet arrived tied and really really fresh, the flowers lasted a good 18 days which she was over the moon about. If anything, there was perhaps a little too much greenery. Great service, lovely blooms, will be back to order again. Thanks!
The flowers delivered for Valentine's day, red roses, were and still are absolutely beautiful. I am very impressed with the quality of the flowers and the service provided! Best regards, Patrik
Arena used to be a decent little company, now they are just an incompetent dispersement middle man who books orders with other florists (if you're lucky!) They take your money, charging for expensive arrangements that are then obviously bought as cheaper options (you never get what you see on their site). That's if you're lucky enough to get the flowers at all. On two occasions now Arena have failed to deliver for several days, then they compound it by not answering the phone and ignoring emails. You have to contact your bank to get the money back as they never provide refunds. I'm not sure how they can keep on doing business. Contact your local florist or use Interflora. Arena will disappoint you and the intended recipient and then ignore you and try to keep your cash.
Ordered a dozen red roses for my wife for Valentine's Day, the quality was reasonable, the usual quality for a busy period and there were only 10 roses in the bunch
Ordered flowers for my sister for her birthday on the 9 th feb ready for the 10th feb 10th came and went NO FLOWERS 11th came up to 4pm NO FLOWERS phone to find what happened to them and get told the flowers I ordered where not available even though they had taken my money from my bank account on the 10th if I had not phoned I would have been non the wiser because they never even botherd to let me know, I will not be using this company again and also will let every one I know not to
For my birthday I received the most gorgeous bouquet (supplied by Arena Flowers). I kept the card and have used them several times since! I would highly recommend Arena Flowers.
Would expect better quality flowers for the price I paid for them. Quite a few were already browning around the edges. Not what I like for a £60 bunch of flowers. Disappointed.
ordered flowers from icelands for my ill mother, she was delighted with them i usually order from next but not any longer ,as my mother said they look beautiful and longer lasting so in the future will order form here again thankyou for making my mum smile x x
This is an 'Order Gatherer' web site...I search for the local florist in the area I want the flowers delivered and get much better value - it is often likely to be the same florist that would execute the order placed with ArenaFlowers.com.
Each bunch of flowers always exceeds my expectations and never ceases to delight my dearly beloved wife and truly makes her day! I am very satisfied with the service..???? ????
I love the flower arrangements - they look very classy. There are good choices in all the different price ranges. They are delivered on time, and the recipient always tells me that the arrangements look fabulous and last a long time. 5 stars
My mother's flowers for Mother's Day 2013 weren't late, they never arrived. Trying to contact Arena Flowers was a non-starter. No one answered telephone or email at that time. I will not be using them again, sorry.
I've used Arena Flowers four times now - sometimes for family birthdays/mother's day, and on another occasion for a colleague with a new baby. People on the receiving end have always been delighted; beautifully arranged, long lasting flowers and on more than one occasion, enough to split into two separate vases. Delivery has always been on time and the web site's easy to use. Happy to recommend.
Ordered over 5 times, 4 times delivery was as promised, one time on 14th Feb missed, however the company apologised and gave 50% off. Overall, happy with their service and woud order again.