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A very good web site with plenty of information on the items which is most helpful.
The check-out is great and very easy to follow and you immediately get the confirmation that your order has gone through the system.
I am sure my friend will be delighted with her gift - no worries on that score.
Living in Spain, I find it difficult to make sure that birthday wishes for family and friends in the UK arrive on the correct day. I have used this website many times for sending flowers to Scotland and have never been disappointed. It is extremely easy to place an order and pay by credit/debit card. I have tried other sites but keep coming back to this one as it is by far the best.
I have sent bouquets twice now from NZ to the UK. The service was great - flowers were delivered as requested and I appreciated the tracking message provided letting me know the timing.
I love to be able to see pics on the web page of how the bouquets will look, and brilliant that delivery is free of charge!
Do not use!! Two days later my flowers to my Mother is still not delivered and nobody can tell me where it is or when it will be delivered. I had to phone them from the UK four times and every time was place on hold for at least 20 minutes and still no help!! This cost me, with the phone calls, at least $200 abd I have nothing to show for it. Worst service I have ever had from a company.
I ordered a spring bouquet for my mother for Mother's day. The bouquet was supposed to be an equal mix of red tulips and blue irises, and I purchased the extra vase to be delivered with the flowers.
When the flowers were delivered, there were 26 red tulips and 3 Irises, which was not what the bouquet was supposed to be. What happened to the rest of the irises.
Also, the vase purchased for the flowers had a narrow neck, so all of the flowers delivered with the vase didn't fit into the vase because of the narrow neck. Surely if you are going to provide a vase (that I paid extra for), the flowers ordered should be able to fit into the vase?
The tulips are pretty and the arrangement was delivered on time, but I'm not happy as the arrangement is not what was ordered.
Arena flowers were really excellent when I MADE A MISTAKE and gave them the wrong address for delivery. They sent out a FREASH bouquet to the correct address and my sister-in-law was delighted with her 65th birthday flowers. Staff very helpful and efficient and a percentage goes to Cancer Reaserch. I have used this company twice now and will do so again. Well done and thank you.
Just a quick note to thank you very much for organising the flowers for the funeral of Mrs P. in York. The White roses for York were great. The Flame lilies were exactly what I wanted to commemorate her time in what is now Zimbabwe (it is the national flower). I do appreciate the extra effort involved in getting the Flame lilies over from Holland – they were much admired.
All best wishes