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ClariCleanse AHA & BHA Exfoliating Cleanser Mandarin / 150ml Reviews

4.7 Rating 6,215 Reviews
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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Buy this for many years! Gives your skin a nice glow!
Helpful Report
Posted 1 day ago
Hi Georgia, Thanks so much for taking the time to share your review! We're delighted to hear that ClariCleanse has been part of your routine for years and that it helps give your skin a healthy glow. Facetheory Team
Posted 1 day ago
I really love this cleanser. It almost single handedly cleared my skin! I've been using it since 2019. I really appreciate the brand's commitment to simple effective formulas and having scented/unscented options. I also appreciate their eco-friendly initiatives without compromising the quality of the product - which is easier said than done in skincare. This new tube format though... it's really unpractical. Sometimes there's too much product coming out (because of built up pressure or a mishanlde) - which is a waste. It's also really hard to know if I've used it all up or if there's still some creamy treasure in there - which is also a waste... Because of the shape and material sometimes the tube falls over as it can't balance - which is just mildly annoying. With the glass jars I didn't have any of these issues - and it made for a cute plant starter pot! I understand aluminium is infinitely recycable and cheaper to produce & transport than glass but this is not an optimal design by any means. An aluminium tin would work better (some good labeling and embossing design can elevate the experience - which may align more with the brand). It may also be interesting to work on a refill system (maybe via official retailers?).
Helpful Report
Posted 2 days ago
Hi Celia, Thank you so much for taking the time to leave such a thoughtful and detailed review. We’re really happy to hear that ClariCleanse has been such a long-term staple in your routine and that you value our approach to simple, effective formulations and sustainability. Your experience with the new aluminium tube is very valuable feedback — from dispensing issues to usability and design, we truly appreciate you sharing these insights. We’ll make sure your comments are passed along to our product and packaging teams as we’re always looking at ways to improve both user experience and sustainability. It means a lot that you’ve been with us since 2019, and we’re grateful for your continued support and suggestions. If you ever find you’re getting too much product out at once, a gentle tap on the cap before opening can sometimes help release any built-up pressure. Thanks Facetheory Team
Posted 1 day ago
Is working so well is just amazing
Helpful Report
Posted 5 days ago
The product remains the same as previously, but I really miss the jars as well as the colours used for different things. Now everything is in these white tubes which can't be reused, and all look the same. It used to be easy to reuse the jars (or recycle them), but also have different products in the cupboard and identify immediately that the this was a specific wash (I usually buy two different ones). I'm also always worried that I won't get everything out of the tube and so it'll be ineligible for recycling. The jars could just be washed out.
Helpful Report
Posted 2 weeks ago
Hi Ruth, Thank you so much for sharing your feedback with us. We’re glad to hear you’re still enjoying the product itself, but we completely understand your concerns about the new packaging. Many of our customers appreciated the jars for their ease of reuse and recyclability, as well as the ability to quickly differentiate products by colour. We transitioned to tube packaging as part of a recent update, but we recognise that this change may not be suitable for everyone. Your insights on recycling and maximising product usage are particularly valuable for us to hear. We’ll be passing your comments on to our product development team, as sustainability and usability remain a big priority for us. In the meantime, one tip that may help is storing tubes with labels visible to make them easier to identify, and rolling or flattening the tube as you go to help use every last bit. We truly appreciate your loyalty and your thoughtful feedback; it helps us continue to improve. Thanks Facetheory Team
Posted 2 weeks ago
The cleanser is lovely and light and cleanses well. Removes make up too. Only downfall I would say is the packaging. Would have preferred this in the old glass jars, less waste. I dont like the new metal tubes as they are quite difficult to squeeze the product out of as you are reaching the end. The packaging let's the product as a whole down for me.
Helpful Report
Posted 3 weeks ago
Hi Priscilla, Thank you so much for taking the time to share your feedback on our ClariCleanse AHA & BHA Exfoliating Cleanser. We’re so pleased to hear that you’re enjoying the light texture and cleansing performance, and that it’s working well for makeup removal. We also really value your thoughts on the new packaging. We understand that the switch from jars to metal tubes can feel different, especially towards the end of use. This change was made with sustainability in mind, as the aluminium tubes are fully recyclable and designed to reduce plastic waste. That said, we completely appreciate that ease of use is just as important and your comments will be shared with our product development team for future improvements. Your input helps us to keep making our products—and their packaging—better, and we’re grateful for your support. Thanks Facetheory Team
Posted 3 weeks ago
Iniego L
Verified Reviewer
Incentivized
Author didn't leave any comments.
1 Helpful Report
Posted 1 month ago
Fern R
Verified Reviewer
Incentivized
I have really enjoyed this cleanser. I love the fragrance (light, fruity - I like a fragrance I know some don't). But the product leaves my skin feeling clean but not stripped, I've had no reaction/sensitivity at all and I've used morning and evening (not sure if I'm meant to!). Its great, can't wait to try more Facetheory products!
1 Helpful Report
Posted 1 month ago
A M
Verified Reviewer
Incentivized
Absolutely love this product but the only downsize about the product is that the packaging busts and cracks and alot of product is then lost.
1 Helpful Report
Posted 1 month ago